Justice Keyworker

Job Description

Job Role: Justice Keyworker
Location: HMP Winchester (with community-based working as required)
Salary: £26,570 - £32,426 per annum
Contract: Permanent, full-time

Role Overview
We are recruiting a dedicated and motivated Justice Keyworker to support individuals within custody and the community as they progress toward sustainable resettlement and employment.
As a CFO Support Worker, you will manage a caseload of participants currently in custody and transitioning into the community, providing tailored, one-to-one support to help them overcome barriers, build essential skills and achieve key milestones. The focus of the role is to improve engagement, reduce reoffending and support individuals into long-term employment and stability.
This is a highly rewarding role suited to someone who is passionate about rehabilitation, has strong relationship-building skills and can support individuals with complex needs in a structured but flexible way.

Key Responsibilities
Participant Engagement & Case Management
  • Manage a caseload of participants across custody and community settings
  • Build strong, supportive relationships to encourage sustained engagement
  • Carry out holistic assessments to identify barriers and support needs
  • Develop and review individual action plans aligned to resettlement and employment goals
  • Track participant progress and ensure milestones are achieved


Resettlement & Employability Support
  • Support participants to overcome barriers such as housing, health, skills and confidence
  • Deliver tailored interventions to support readiness for employment and independence
  • Provide advice and guidance around education, training and employment opportunities
  • Work to support successful transition from custody into the community
  • Promote positive behaviours and long-term stability
Stakeholder & Partnership Working
  • Work collaboratively with prison staff, probation, employers and external agencies
  • Build strong local networks to support participant progression
  • Act as a key point of contact for participants throughout their journey
  • Support joined-up working across custody and community provision
Administration, Targets & Compliance
  • Maintain accurate participant records in line with contract requirements
  • Work toward agreed performance targets and outcome measures
  • Ensure compliance with safeguarding, data protection and programme standards
  • Contribute to service improvement and quality assurance activity

Essential Criteria
  • Experience supporting individuals with multiple or complex barriers (e.g. offending history, unemployment, housing, health)
  • Experience working within employability, rehabilitation, or support services
  • Strong understanding of barriers to resettlement and reoffending
  • Excellent communication and relationship-building skills
  • Ability to manage a caseload and work toward performance targets
  • Strong organisational and time management skills
  • Ability to motivate and engage individuals from diverse backgrounds

Desirable Criteria
  • Experience working within custody, probation or criminal justice settings
  • Knowledge of local support services and resettlement pathways
  • Understanding of safeguarding and risk management
  • Experience supporting individuals into employment or training

Personal Attributes
  • Compassionate and supportive approach
  • Resilient and able to work with challenging situations
  • Proactive and solution-focused
  • Professional with strong integrity
  • Adaptable and able to work in dynamic environments

Benefits
  • 25 days annual leave plus Bank Holidays
    • Increasing to 28 days after 3 years' service
    • Option to purchase additional leave
  • 2 days paid volunteering leave per year
  • Enhanced pension scheme after 6 months
  • Life assurance (3x salary)
  • Access to learning and development programmes including funded qualifications
  • Wellbeing support, employee assistance programme and health cash plan
  • Access to staff networks and inclusion groups
  • Flexible working options available from day one


Additional Information
  • Role involves working across custody and community environments
  • Based at HMP Winchester with travel as required
  • Role subject to enhanced DBS and relevant clearance checks

How to Apply
For more information or to apply for the CFO Support Worker role, please contact:
Robert Rowe (phone number removed) (url removed)

Job Ref:

3111709949