Manager, KYC/AML Risk and Controls

Job Purpose

The AML Counterparty Management team, part of the ICE Futures Europe (IFEU) Market Regulation Department, is responsible for ensuring that the Exchanges and Clearing Houses it supports maintain robust Anti-Money Laundering and Sanctions controls in line with regulatory obligations.

The Manager will oversee KYC and AML activities across counterparty onboarding, periodic reviews and ongoing monitoring, while supporting the delivery of ICE’s global AML Counterparty Management operating model. The role will work closely with business, technology, Compliance and other stakeholders to ensure consistent application of due diligence standards, effective AML and sanctions controls and strong regulatory outcomes.

This position offers regular exposure to senior stakeholders and complex, cross business issues.

Responsibilities

• Providing senior level oversight and regulatory judgement by responding to escalations, advising on AML and sanctions regulatory obligations and best practices and leading thematic due diligence reviews and testing of counterparties’ AML and sanctions controls.
• Leading the execution and delivery of AML Counterparty Management’s target operating model, which includes enhancement and oversight of KYC and AML controls across multiple business lines.
• Acting as the central coordination point across business lines, Technology, Compliance and Finance to drive technology enabled transformation while ensuring consistent application of due diligence standards and decision making across ICE.
• Overseeing Customer Due Diligence (CDD) activities for new Member onboarding, including direct engagement with applicants and coordination with international ICE offices.
• Acting as a subject matter expert (SME) and escalation point for onboarding and periodic reviews, including performing quality control (QC) assessments.
• Maintaining oversight of CDD file completeness and managing periodic reviews to ensure ongoing due diligence and consistent application of standards.
• Conducting reviews of high‑risk Member relationships, preparing assessments and ensuring appropriate approvals and documentation.
• Managing and resolving high-risk alerts generated by sanctions, PEP, and adverse media screening tools.
• Developing, maintaining, and updating policies, procedures, and processes in line with evolving regulatory and business requirements.
• Delivering training on KYC/AML and sanctions risk, including policies, regulatory updates, and procedural changes.
• Collaborating with Legal and Compliance teams on matters such as regulatory reporting and changes in legislation or regulation.
• Allocating team resources effectively to support operational efficiency and timely completion of key activities.
• Identifying opportunities for process improvements and reporting key metrics and insights to senior stakeholders.
• Supporting ad hoc projects and strategic initiatives led by the AML Director, including managing outsourcing matters for the AML Counterparty Management team.
• Responsible for creating and publishing a suite of management information reports that are clear and of good quality.
• Proactively identify ways to enhance global KYC processes and controls.
• Representing the department in executive forums and committee meetings.

Knowledge and Experience

• Educated to degree level; an AML qualification (e.g., ICA, ACAMS) or equivalent certification is desirable.
• Minimum of five years’ experience in a Financial Crime or Compliance function with exposure to enterprise-wide risk assessment, customer onboarding processes and proven expertise in Capital Markets products.
• Experience assessing firms’ KYC, AML and sanctions systems and controls and providing clear, risk‑based recommendations onboarding or the continuation of a business relationship.
• Demonstrated stakeholder management experience, with the ability to build strong rapport, foster collaboration, and engage effectively with cross‑functional teams.
• Demonstrated experience in leading execution and implementation of complex business processes, target operating model and digital transformation initiatives.
• Proven ability to manage complex, end-to-end projects involving multiple stakeholders, including internal teams, external vendors and cross functional departments.
• Excellent communication skills, with the ability to convey information clearly to both technical and non‑technical audiences.
• Strong understanding of UK, EU, and international AML regulatory frameworks, including MiFID obligations, JMLSG guidance, and emerging trends in AML, sanctions and geopolitics.
• Experience providing coaching, feedback, and technical and conduct guidance to team members.
• A strong interest in process enhancement and technology‑driven improvements, with a proactive and innovative approach to continuous improvement.
• Experience of using AI to improve processes.
• Resilience and adaptability, comfortable working in a busy environment and adjusting to changing regulatory or business requirements.