Digital Change Planning & Controls Analyst

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. 

Supporting significant transformational projects, this role will be responsible for developing and maintaining change dashboards, reporting, and insight that provide a clear view of the cumulative people impact across programmes and projects. Working closely with Change Managers, the role ensures leaders can make informed, data-driven decisions on the timing and delivery of change to minimise change fatigue and optimise adoption.

This position sits at the intersection of change management, data analytics, and portfolio planning, translating complex data into meaningful insights for senior stakeholders.

• Develop and maintain an integrated view of change activity across the portfolio, highlighting people impacts, dependencies, and risks.
• Support planning activities to ensure effective sequencing of change initiatives to avoid stakeholder overload or change saturation.
• Work collaboratively with Change Managers to capture and track change impacts across programmes.
• Design, build, and maintain dashboards and reports to support governance and assurance processes.
• Provide clear, actionable insights to senior leaders to inform decision-making.
• Translate complex datasets into engaging visual outputs that clearly communicate key messages and risks.
• Continuously improve reporting approaches to enhance visibility of change performance and impact.
• Use tools such as Excel and Power BI to create high-quality visualisations and reporting outputs.
• Ensure data accuracy, consistency, and integrity across reporting outputs.
• Support the implementation and ongoing operation of change governance processes.
• Ensure alignment of reporting with established change frameworks, standards, and templates.
• Work closely with Lead Change Managers, Change Managers, and Programme teams to gather relevant inputs and validate outputs.
• Engage with senior stakeholders, providing clear and confident communication of insights and recommendations.

Requirements

Required Experience:

• Strong data analysis and interpretation skills, with the ability to derive meaningful insights from complex datasets.
• Advanced Excel capabilities (e.g. pivot tables, formulas).
• Proven experience using Power BI (or similar tools) to develop dashboards and visual reporting.
• Ability to translate data into compelling visuals and narratives for senior stakeholders.
• Understanding of change management principles
• Awareness of change impact assessment and managing change saturation across organisations.
• Strong communication skills, both written and verbal, with the ability to simplify complex information.
• Experience working with senior stakeholders and presenting insights clearly and confidently.
• Collaborative approach with the ability to build effective working relationships across teams.
• Highly analytical, with strong attention to detail and accuracy.
• Ability to identify risks, trends, and improvement opportunities from data.
• Highly motivated, proactive, and self-driven.
• Curious mindset, with a desire to challenge, improve, and innovate.
• Ability to bring fresh ideas and contribute to continuous improvement.
• Collaborative and team-oriented, with a partnership mindset.

Desirable Experience:

• Experience within utilities, energy, or regulated environments.
• Familiarity with governance frameworks, PMO processes, or portfolio reporting structures.
• Experience working within structured change frameworks (e.g. PROSCI, APMG).

Benefits

At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package:

• Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
• Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can.
• A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes.

At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us.