Hire Controller

Hire Controller / Operations Coordinator
Hamilton
Full-Time Permanent On-Site

We are currently recruiting for a Hire Controller / Operations Coordinator to join a busy and fast-paced depot environment. This is a key position responsible for coordinating equipment hire, managing customer requests, and ensuring the smooth day-to-day running of operations.

This role requires someone highly organised, proactive, and confident working in a reactive environment where priorities can change quickly.

• Manage incoming hire enquiries via phone and email
• Coordinate the booking and scheduling of equipment
• Liaise with drivers, yard teams, and customers to ensure timely delivery and collection
• Monitor equipment availability and update systems accordingly
• Handle customer queries and resolve any issues efficiently
• Maintain accurate records of hires, returns, and asset movements
• Support general depot administration and operational tasks
• Ensure high levels of customer service are delivered at all times

• Previous experience in a Hire Controller, Transport Coordinator, or Operations/Admin role
• Experience working in a fast-paced, reactive environment
• Strong organisational and multitasking skills
• Excellent communication skills, both verbal and written
• Confident using Microsoft Office and internal systems
• Ability to prioritise workload and work under pressure

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.