Job Description:
Job Purpose
Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work on cutting-edge technology and business challenges in the financial sector. The Senior Engineer role within the ICE Network Engineering team provides leadership in network design, validation, deployment, maintenance and 24x7 operational support.
The successful candidate will work on further advancing one of the largest and global financial networks with a wide variety of critical services as well as help drive large scale office refreshes and migrations. The successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.
Responsibilities
- Design, deploy, support and maintain mixed vendor network infrastructure
- Design, implement, and operational support for enterprise VPN technologies
- Develop, document and publish architectural standards and designs
- Assist ICE staff with problem solving and escalation procedures
- Understand and follow operational policies/procedures and promote adherence to same
- Provide technical knowledge needed to ensure safe, effective, and efficient changes to the network infrastructure
- Assist with development of policies and procedures for maintaining network infrastructure
- Collaborate and work closely with all other IT teams
- Lead incident investigations, diagnosis, and service restoration and always give priority to the resolution of incidents
- Be a subject matter expert provide guidance to other Engineers (troubleshooting, design, on-boarding, risk mitigation, operational improvement)
Knowledge and Experience
- In depth knowledge of general network principles and technology, and how to apply them in a service-oriented mission critical environment
- Ability to lead technical projects from design through implementation and rollout
- Extensive network routing protocols and troubleshooting skills in BGP and OSPF
- Strong knowledge of modern configuration management tools (Ansible, Jinja, JSON)
- Strong knowledge and experience developing in Python
- Experience using Restful APIs
- Proficient with GIT for software collaboration and version control
- Experience hands on support and troubleshooting of networks
- Experience with design and implementation on complex works
- Running and analyzing sniffer traces with deep TCP/IP protocol understanding
- Basic Unix/Linux system administration
- Excellent communication and documentation skills
- Excellent customer service attitude
- Ability to operate effectively and professionally under pressure
Skills
- Experience working with cloud deployments
- Experience working with wireless technology
- Experience working with enterprise VPN technology
- Experience working with Load balancers
- Expert level network certifications
- Firewall and Load Balancer advanced certification
- In-depth hardware knowledge of switches and routers: (Internal chipsets specifications, TCAM and memory details, buffering capabilities and multicast replication details)
- Bachelor of Science Degree in Computer Engineering or equivalent experience