Deputy Service Manager

Role: Deputy Service Manager

Based: Westminster

Rate: £18ph PAYE or £23.50 UMB

Start Date: Immediately

Duration: Temporary ongoing

Hours: Full-time 35 hours per week, Monday Friday 9.30-5 pm on-site each day

Our client, a specialist charity, is looking for a Deputy Service Manager who is passionate about supporting women and children who are impacted by domestic violence to join their team.

Synopsis of duties:

• Assist the senior service manager in the delivery and development of high-quality independent advocacy.
• Managing staff teams to ensure effective advocacy is provided to clients.
• Ensure casework management and quality policies are implemented.
• Develop and deliver individual support and risk management plans to address the risk of harm to clients and their children.
• Advocate, both verbally and in writing, in a range of settings, including in civil and criminal proceedings and with criminal justice professionals.
• Work in partnership with other agencies, including participation in the MARAC.
• Deliver talks and presentations related to the work of the advocacy team.
• Support staff through monthly supervision meetings, ensuring that probationary reviews are conducted.
• Take part in an out-of-hours on-call rota.
• Oversee co-locations to ensure that multiagency partnerships are delivered effectively.
• Developing and maintaining positive, collaborative working relationships with other staff.
• Enhancing personal capability by undertaking continuous personal development activities and maintaining up-to-date knowledge.
• Ensuring that the confidentiality and security of information is maintained in accordance with our Confidentiality, Data Protection, IT and Security policies.

Essential Requirements:

• Significant proven experience of providing emotional and practical support to survivors of domestic violence and other forms of violence and abuse
• Extensive experience in sensitively assessing and responding to the needs and risks of women and children experiencing domestic violence and other forms of violence and abuse
• Significant proven experience of providing direct emotional and practical support to people seeking support/advice e.g. via social services, residential work or the voluntary sector
• Experience in managing and developing teams and individuals
• Proven experience in safeguarding children and vulnerable adults
• Experience of working in a residential setting/ refuge/women s advice centre, or other relevant agency.
• DBS dated within the last 12 months or on the update service
• Available immediately

Supporting Futures Consulting acts as both an employer and an agency.