Citizens Advice Bristol

Citizens Advice Bristol is looking for an enthusiastic and experienced Advice Services Manager to help lead and develop high-quality advice services that make a real difference to people's lives. This is a varied and influential role, working across multiple services and teams to ensure that our clients receive a consistent, accessible and high-quality service. You will play a key role in service planning, operational delivery, performance management and continuous improvement. You will work closely with managers, supervisors, project teams, funders and partner organisations to ensure our services meet agreed targets, contractual requirements and the needs of the communities we support. What you'll be doing You will: Support the design, development and delivery of advice services, ensuring they respond effectively to client needs. Develop and maintain effective operational procedures, workflows, referral routes and service standards. Oversee the delivery of...

Citizens Advice Bristol is looking for an organised, detail-focused Finance Officer to join our team and play an important role in keeping our finance function running smoothly. This is a varied and hands-on role, combining bookkeeping, financial administration, reporting and process improvement. Working closely with the Chief Executive, managers and our external accountants, you will help ensure our financial records are accurate, payments are made on time and managers have reliable financial information to support their work. You don't need to be a qualified accountant. We are looking for someone with solid experience in bookkeeping, finance or accounts administration, who enjoys creating order, solving problems and making sure nothing slips through the gaps. What you'll be doing Your responsibilities will include: Maintaining accurate financial records using QuickBooks Processing purchase and sales invoices, credit notes and supplier payments Recording grant...