Stonewater

Multi-Trade Operative Location: Woking Salary: £38,231 per annum Vacancy Type: Full-time We re looking for a skilled Multi-Trade Operative to join our Maintenance Services team based in Woking, Surrey. You ll carry out a wide range of repairs and maintenance work in our customers homes, helping us deliver a reliable, high-quality service. This is a varied, hands-on role where no two days are the same - perfect for someone who takes pride in their work and enjoys solving problems. What you ll be doing Carrying out responsive repairs, void works and property MOTs to a high standard Diagnosing faults and completing works efficiently and within agreed timescales Aiming for a first-time fix wherever possible Managing materials, van stock and ordering supplies as needed Using mobile systems (PDA) to update jobs in real time Communicating clearly with customers about work and follow-up actions Working safely at all times, carrying out risk assessments and...

Estate Services Manager Location: North/ Hybrid Salary: £55,000 plus £4,385 car allowance Vacancy: Full Time (37.5 hours per week) Make a visible difference to the places our customers call home. Great estate services are about much more than keeping communal spaces clean and grounds maintained. They help create places where people are proud to live. That's where you come in. As part of our customer strategy, we're creating a new team that will strengthen our locality-based approach, helping us to be more visible, accessible and connected to our customers and the communities we serve. We're looking an experienced and customer-focused Estate Services Manager to cover the North to lead the delivery of high-quality estate services across our homes and communities. This is a fantastic opportunity for someone who combines strong leadership with commercial awareness and a genuine commitment to customer service. You'll take the strategic lead for estate services...

Estate Services Manager Location: South East / Hybrid Salary: £55,000 plus £4,385 car allowance Vacancy: Full Time (37.5 hours per week) Make a visible difference to the places our customers call home. Great estate services are about much more than keeping communal spaces clean and grounds maintained. They help create places where people are proud to live. That's where you come in. As part of our customer strategy, we're creating a new team that will strengthen our locality-based approach, helping us to be more visible, accessible and connected to our customers and the communities we serve. We're looking an experienced and customer-focused Estate Services Manager to cover the South to lead the delivery of high-quality estate services across our homes and communities. This is a fantastic opportunity for someone who combines strong leadership with commercial awareness and a genuine commitment to customer service. You'll take the strategic lead for estate services within...

Anti-Social Behaviour Caseworker Location: South West,Home Based, covering Devon, Somerset, North Somerset, Bristol and South Gloucestershire Salary: £35,000.00 per annum, plus Car Allowance of £3,715 per annum Vacancy Type: Permanent, Full Time (37.5 Hours per week) Here at Stonewater, we are seeking an Anti-Social Behaviour (ASB) Caseworker someone to take ownership of casework from start to finish of the process ensuring our ASB Customer Commitments are understood and delivered. This is an exciting role within our Customer Experience (CX) directorate. You ll provide customers with a customer journey that is efficient in terms of delivering resolution and next steps, showing sophisticated influencing and negotiation skills and prepare and present cases at court to an excellent standard. You ll be responsive to changing customer needs and be human by being compassionate, managing challenging conversations with customers who may be experiencing hate crime, domestic abuse,...

Female Domestic Abuse Support Worker Location: South Hampshire Salary: £20,982 per year Vacancy Type: Permanent, Part Time (30 hours per week) Southampton Women s Refuge is a safe haven for women and their children, fleeing domestic abuse. As a Domestic Abuse Support Worker, you ll manage a caseload of customers who have complex needs, through their journey with Stonewater s supported housing service, ensuring a strengths based, trauma informed approach that enables them to realise their potential. You ll work closely with key partners, delivering quality, outcome focused coaching support sessions in one-to-one and group settings, providing both emotional and practical support. This will include sessions on keeping safe, healthy relationships, substance use, mental health and wellbeing, finance and budget management, and employment skills. You ll ensure that our customers are supported to stay safe and are aware of their rights to legal protection for themselves whilst...

Resident Engagement Officer (FTC) Location: Home Based, covering the West Salary: £36,000 per annum plus £3,715 car allowance Fixed Term Contract until 31st August 2027 It matters. So we re bringing it closer to home. Our customers have told us they want us to understand their needs at a local level, and to be more visible in the communities we serve. We ve listened. That s why we re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. We need a Resident Engagement Officer, internally known as a Customer Engagement Officer, who is motivated by real community impact - someone who doesn t just gather feedback, but turns it into meaningful change for customers and neighbourhoods. This is your opportunity to work at the heart of our communities: building trusted relationships, amplifying customer voices, and helping shape the services we deliver every day. What you ll be doing You ll play a key role in...

Scheme Manager (Copley Mill House) Location: Copley Mill House, Halifax Salary: £13,988 per year Permanent, Part Time (20 hours per week) Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we re looking for a proactive and caring individual to join us at Copley Mill House, Halifax. As our Scheme Manager, you ll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring our residents feel safe, supported, and empowered to live independently. You ll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you ll be confident in taking appropriate action to ensure residents wellbeing is always...

Female Refuge Support Worker with LGBTQ+ Specialism Location: Brighton & Hove Salary: £27,976 per year Vacancy Type: Permanent, Full Time (40 hours per week) Here at Stonewater, we believe there should be someone there for everyone. We re looking for a Specialist Case Worker to deliver an informed and person-centred, strengths-based support to members of the LGBTQ+ community who are accessing Stonewater s Brighton Refuge. You ll manage a caseload of customers through their journey, ensuring a strengths-based approach that enables them to articulate their aspirations and realise their potential. As an ambassador for Brighton Refuge, you ll assist in administering referrals into the service, with a focus on Safety Planning that is informed by the individual s identify and any possible associated risks, and work with specialist support agencies and statutory organisations, particularly with local and national LGBTQ+ charities and support organisations. You ll be an...