Sopra Steria

Are you looking to develop your IT career? Maybe it's your first step, maybe your looking for the next step? If you have the knowledge or expertise in delivering outstanding IT service management, we can provide you with the right tools to become a successful member of our brand Service Desk Team! We are building a new team of Service Desk Analysts to initially provide 1st Level support to one of Sopra Steria's public sector clients. The type of queries you will be taking care of could be anything from resetting passwords, processing access requests as well as more technical issues too. We are looking for people to resolve each query with using outstanding customer service skills, action whatever they have been trained to do and highlight the more complicated issues to the appropriate colleagues. We also want our team to take ownership of the more complex queries that have previously been escalated and had a resolution defined, and learn from the training, to avoid the...

Are you an experienced payroll professional who enjoys supporting others to develop, improve and succeed? Join NHS SBS as a Payroll Team Leader and play a key role in leading, coaching and developing a payroll team that delivers a high-quality service to clients and their employees. As an experienced people leader, you'll be responsible for supporting and motivating colleagues, embedding consistent ways of working and ensuring the team has the skills, knowledge and confidence to provide an accurate, compliant and customer-focused payroll service. You'll work closely with the wider payroll management team to drive continuous improvement, support operational performance and maintain the high standards our clients expect. This is a fantastic opportunity to make a real impact while developing both people and processes in a fast-paced and rewarding environment. Working closely with the wider payroll management team, you'll support day-to-day operations, deliver training, ensure...

Are you looking for a role where accuracy really matters and where you can make a genuine difference to people's day-to-day experience at work? If you enjoy solving problems, working with data and helping customers understand their pay, this could be a great fit for you. You'll join a friendly and committed payroll team within Transformative Business Services (TBS), where we take pride in delivering a reliable and trusted service. Working on behalf of our client MPS, supporting a workforce of circa 85,000 employees across three payrolls and two pensioner payrolls, you'll play an important role in ensuring colleagues are paid accurately and on time. You'll be part of a supportive culture where colleagues share knowledge, help each other out and work together to provide a great service to our customers. This is a full time hybrid role, with Newport as your base, and you'll be in the office twice per week on Tuesday and Wednesday and working from home the rest What you'll...