Gold Group

IT Service Manager Location: Coventry (Hybrid Working Available) Salary: 55,000 - 65,000 Job Type: Full-time, Permanent About the Role We are looking for an experienced and customer-focused IT Service Manager to take ownership of the performance, governance, and continual improvement of our IT services. This is a pivotal leadership role responsible for ensuring the delivery of high-quality, business-critical IT services while managing and developing the Service Desk function as the single point of contact for incidents and service requests. Working closely with senior business and technology stakeholders, you will translate business priorities into measurable service outcomes, drive service excellence, and ensure services remain secure, resilient, compliant, and cost-effective. You'll play a key role in shaping the future of IT service delivery through automation, AI adoption, continual improvement, and strong governance. IT Service Manager Key...

IT Infrastructure Manager Location: Coventry (Hybrid Working Available) Salary: 55,000 - 65,000 Job Type: Full-time, Permanent About the Role Hands-on IT Infrastructure Manager to lead the strategy, design, delivery, and operational management of our IT infrastructure estate. This is a key leadership role responsible for ensuring infrastructure services are secure, resilient, high-performing, and aligned with business objectives. Based in Coventry, you will oversee the end-to-end management of network, server, storage, virtualisation, cloud, hybrid, and workplace technologies while leading a skilled infrastructure team and managing critical supplier relationships. This is an exciting opportunity for a proven infrastructure leader who can balance strategic planning with operational excellence and drive continual improvement across a complex and business-critical technology environment. Key Responsibilities Infrastructure Strategy & Leadership Define and...

Senior Rail Safety Consultant Location: London, Bristol, Manchester or Nottingham (Hybrid) Sector: Rail, Infrastructure, Transportation Job Type: Permanent, Full-Time About the Role We are seeking an experienced Senior Rail Safety Engineer / Safety Risk Consultant to join a growing Safety, Risk & Reliability team delivering high-impact projects across the UK rail industry . This role is ideal for professionals with strong rail safety assurance, risk assessment, and system safety engineering experience , particularly across complex, safety-critical rail systems. You will play a key role in delivering safety engineering solutions across a wide range of rail projects, from conventional systems to digital and emerging technologies. Key Role Responsibilities Lead delivery of rail safety assurance activities , work packages, or small projects to time, cost, and quality. Perform and manage system safety engineering and risk assessment , including: HAZID...