Aldwych Consulting

Are you an organised and proactive Helpdesk Coordinator with experience in facilities management, building services or a busy administrative environment? Our client is looking for a dependable Helpdesk Coordinator to join its Building Services team in Bristol. Working as part of a supportive team you will act as a central point of contact for facilities-related requests, coordinate maintenance activities and ensure jobs are completed within agreed service levels. This is an excellent opportunity for someone who enjoys a varied, fast-paced position where organisation, communication and attention to detail are essential. Key responsibilities Log and manage planned and reactive maintenance jobs using the CAFM system Monitor outstanding jobs and follow up with the relevant parties to ensure timely completion Help maintain compliance with contractual service level agreements Raise and track purchase orders associated with maintenance requests Coordinate contractor...