Everywhen, part of the Ardonagh Group

Are you an experienced insurance professional with a strong understanding of the Commercial Motor market? Everywhen Insurance Brokers is looking for a proactive and detail-oriented Account Handler to join our team and help deliver outstanding service to our clients based in Telford. This is a fantastic opportunity to work in a collaborative environment where your expertise and initiative will be valued and supported. Responsibilities include: Dealing with client calls (inbound and outbound) in order to process/manage their insurance. Calculating, negotiating and delivering premiums and agreeing payment methods. Cross-selling policies the client does not currently have. Offering risk management measures such as Driver Training and Driver CPC courses. Achieving KPI's / targets - role specific. Key skills / attributes: A confident telephone manner. Strong interpersonal skills with the ability to build relationships and trust. The ability to...