Lowell Group

Collections Strategy Analyst - 12 Month Fixed Term contract. Location: Thorpe Park , Leeds, Hybrid working. Join us as a Collections Strategy Analyst! Looking for a role where you can shape real impact? In this position, you'll design and deploy smart, data driven collections strategies that link directly to our scorecard models-making sure each approach lands effectively across the right customer and account groups. You'll dig into performance, constantly assessing cost and collections outcomes, while running champion-challenger tests using tools like SAS and SQL to uncover what truly works. From analysing contact channel performance to spotting opportunities to eliminate waste, digitise processes or simplify the journey, you'll help drive continuous improvement every day. You'll also work closely with our Omni Channel Manager to bring new strategies to life, support automated solutions, and maintain a strong control environment-ensuring everything we do is compliant,...