Berry Recruitment

Berry Recruitment is out looking for Call Centre Agents! Contract - 12 Months with possibility to be extended afterwards. Start Date - 17th of August Pay - 13.45 an hour - weekly pay PAYE 33 Days Annual Leave including bank holidays Flexible Working Hours: Full Time 37hrs and Part Time 27:30hrs Full time in the office Weekend work involved - rotational Full Training provided Duties Process work in line with agreed procedures, business rules or scripts - Processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions. Learn the procedures and understand parameters of producing a quality output. Process work to the defined level of quality. Resolve queries, escalate as necessary (i.e. a team leader/manager/other group), and log if appropriate. To schedule and prioritise allocated work on a daily basis. Distribute information and when required, work to the other team members or...