We Are Zenith

Zenith are looking to recruit a Business Intelligence Officer to work in the Sunderland area. The role involves supporting the planning, developing, improving and implementation of the business intelligence functions including: data collection, data analysis, performance monitoring and reporting, benchmarking, inspection, organisational strategy, business planning, consultation, research and needs analysis. Key Responsibilities: Establish excellent relationships with internal and external customers to anticipate and respond to customer needs. Communicate performance information to customers which includes verbal communication, written datasets or reports and presentations. Assist with the development of innovative KPIs/metrics to support the TfC strategy and vision. Utilise a range of reporting tools to produce weekly and monthly datasets and analyses. Analyse and interpret data to identify patterns, trends and data quality issues to inform strategic and operational...