Kings Court Trust

Client Services Manager Contract Type: Permanent Salary: £50,000 £60,000 Start Date : ASAP Location: Central Bristol / Hybrid (3 / 4 days in office) About Us At Kings Court Trust, we occupy a unique, privileged position. We are called upon at a sensitive time when families are going through the stages of grief, but there is an acceptance that certain realities need to be addressed. Our Purpose To support families through bereavement with expert guidance and genuine compassion, making a complex process feel manageable and human. What you ll be doing: Manage, analyse and utilise Management Information (MI), identifying trends, and implement improvements that enhance conversion rates and support the company s Statement of Intent (SOI) targets. Act as a referral point for all Client Services and Probate Consultants, providing guidance, ensuring appropriate training is in place, and monitoring competency to enhance lead conversion, objection handling, and...