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Customer Service Location: Glasgow Pay Rates: 13.97 to 32.55 per hour Contract: Temporary to Permanent Start Date: 17/08/2026 Hours: 25hrs per week (including weekends & bank holidays) Shift Time : Hours between 18:00 - 08:00 over 7 days. 2 shifts of 9 hours (10.5 hours including breaks) , each with 1 x 15-minute UPB and 1 x 30-minute UPB 1 shift of 7 hours (8.25 hours including breaks) , with 1 x 15-minute UPB and 2 x 30-minute UPBs Training Full-time Monday - Friday & will take place 20:00 - 04:45am and requires 100% attendance . We're inviting you to bring your skills to a role that truly makes a difference-joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls. As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save...