Blue Arrow

Customer Contact Inbound Telephony Advisor (x6) Location: Perth (Hybrid - 2 days per week in the office) Rate: 15.54 per hour Contract: 12-month temporary assignment Start Date: 10th August 2026 Hours: 37 hours per week, Monday to Friday Shifts: Between 8:30am and 5:30pm Are you a natural problem solver with a passion for helping people and delivering exceptional customer service? Do you thrive in a fast-paced environment where resolving customer queries quickly and effectively is a priority? We are looking for Customer Contact Inbound Telephony Advisors to join a busy customer service team. In this role, you will focus on delivering First Call Resolution (FCR), ensuring customers receive accurate and efficient support at the first point of contact. Key Responsibilities Respond to inbound customer enquiries with professionalism and empathy. Identify customer needs and provide effective solutions wherever possible at the first point of contact. Use...