Randstad Technologies Recruitment
London, UK
Service Desk Engineer 30,000 London (100% On-site, 5 days per week) A large firm is looking for an experienced Service Desk Engineer to join their IT team on a permanent basis. You will join an elite IT Service Desk team. This role is a prime opportunity to build a high-caliber professional background, serving as a key point of contact for daily technical issues, system configurations, and enterprise infrastructure management. In this role, you will deliver vital first-level support, focusing on system availability, fast ticket resolution, and exemplary customer care: Ticket Management: Logging, tracking, and resolving incidents end-to-end using Jira Service Desk . Identity & Access Management: Administering user profiles, lockouts, provisioning, and permissions in Active Directory and Azure AD . Infrastructure & Admin: Performing basic system diagnostics and administration within a Windows Server environment. Modern Workplace Support:...
