Office Angels

Customer Services Team Leader Location: London (Hybrid - office and remote working) Salary: 40,000 per annum Contract: Full-Time, Fixed Term Contract to 31 March 2027 We are seeking an experienced and compassionate Welfare Services Team Leader to join a leading charitable organisation dedicated to supporting individuals across different industry sectors. This is an exciting opportunity to lead a committed welfare team, oversee high-quality support services, and help deliver meaningful outcomes for people facing financial hardship, health challenges, family difficulties, and other life-changing circumstances. The Role As Customer Services Team Leader, you will be responsible for the day-to-day leadership and coordination of the welfare team, ensuring exceptional service delivery and positive outcomes for service users. Working closely with senior management, you will support case managers, oversee complex cases, monitor performance, and contribute to...