Huntress - Maidstone

Customer Service Specialist Sittingbourne 26,000 - 27,000 This is a fantastic opportunity to join a growing and innovative company within the beauty industry, working with a well-established beauty brand that is passionate about delivering exceptional customer experiences. Key Responsibilities: Engage with customers via phone, email, and live chat to resolve enquiries and provide outstanding support Process orders, returns, and product-related queries efficiently and accurately Maintain detailed records of customer interactions and feedback within internal systems Collaborate with internal teams to ensure a seamless customer journey Address customer concerns professionally, providing timely resolutions and building strong customer relationships Support customers with product information and advice, ensuring a positive brand experience Qualifications: Previous experience in a customer service role Excellent communication and interpersonal skills...