Sammons Recruitment Ltd

We are now seeking a motivated and customer-focused Customer Service Executive on behalf of one of our clients to join an extremely supportive team. This is an excellent opportunity to join a well-established company where you will play a key role in delivering a high level of customer service throughout the full customer journey. The role will involve working closely with internal teams, customers, and external couriers. This is a varied but fast-paced role requiring strong communication skills, attention to detail, and the ability to multitask effectively. Key Responsibilities Answering incoming customer calls in a professional and efficient manner Make outbound calls to update customers on orders and support sales activity where required Maintain a proactive and sales-focused approach to support business target Organise collections between manufacturing and warehouse locations Process daily sales invoicing accurately and efficiently Respond to customer enquiries and...