Stafforce Recruitment

Luxury Customer Care Consultant Charlton, South East London 27,000 per annum Hybrid Working (after training) Love fashion? Passionate about delivering a premium customer experience? We're hiring on behalf of a prestigious international multi-brand retailer , and this is your chance to join a fast-paced, luxury customer care team supporting both online and in-store experiences. The Role As a Luxury Customer Care Consultant, you'll be at the heart of the customer journey-delivering exceptional service while driving sales and brand experience. You will: Deliver a high-end, personalised customer experience Process orders and returns accurately within SLAs Provide expert product advice and styling support Identify opportunities to upsell and maximise sales Work closely with internal teams to resolve customer queries Manage your workload in a busy, target-driven environment What We're Looking For Previous customer service experience (retail or...