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Public Services Ombudsman for Wales

About us

We have legal powers to look into complaints about public services and independent care providers in Wales. We also investigate complaints that local government councillors have breached their authority’s code of conduct. We are independent of all government bodies and our service is impartial and free of charge.

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Diversity & Inclusion

The Public Services Ombudsman is an Equal Opportunities Employer.

Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff.

Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio-economic background.

28 Jul, 2026
Contract
Audit & Risk Assurance Committee / Advisory Panel Independent Members
£207 - £310 daily
Public Services Ombudsman for Wales Old Field Road, Pencoed, Bridgend CF35 5LJ, UK
Independent Members of the Advisory Panel To assist the Ombudsman in establishing: the PSOW’s strategic direction, aims and objectives and targets; key business policies; key employment strategies and policies. To scrutinise and assure: the Three-Year Strategic Plan and the Annual Business Plan; the budget estimates submission to the Finance Committee of the Senedd Cymru / Welsh Parliament; high level budget allocation. To monitor and review: operational performance and delivery; effectiveness of employment strategies and policies; diversity and equal opportunities, particularly in relation to the Equality Act 2010 external communications strategies and stakeholder relations.   Independent Members of Audit & Risk Assurance Committee To scrutinise and advise the Ombudsman, as Accounting Officer, on: the strategic processes for risk, control and governance and the assurances that underpin the...