Adecco

Position: Order Processor Location: Stoke on Trent, ST6 Contract Type: Temporary ongoing Hourly Rate: From 13.59 Working Pattern: Full Time Monday- Friday between 8am-5pm Adecco are seeking a confident and experienced Order Processor to work for our well established client located in Stoke on Trent What You'll Do: As an Order Processor, your role will be crucial in ensuring customers have the best experience possible. Duties include: Responsible for responding to and raising customer orders via phone calls and emails from prospective and current customers. Responsible for determining the need of each contact with the goal of achieving the best resolution. Document every call, updating the system accurately. Liaise with customers in an empathetic and supportive manner to promote the most precise information relating to issues and queries. Handle all incoming calls in compliance with all the appropriate regulatory requirements outlined by the Standard Operating...