Carrington West
39 Holloway Rd, London N7 8JP, UK
We are seeking a proactive and customer-focused Housing Officer to join a busy Housing Management team within a South London Local Authority. In this varied frontline role, you will manage a defined patch of properties, delivering high-visibility housing services to residents. Your responsibilities will include investigating and resolving anti-social behaviour (ASB), conducting estate walkabouts, completing new tenant visits within six weeks of sign-up, and achieving a minimum of 20 successful tenancy/occupancy checks per month. You will also handle complaints, provide duty rota cover, and take appropriate tenancy and lease enforcement action, including preparing cases for court where necessary. You will work collaboratively with residents and partner agencies to improve services, sustain tenancies, and support diverse community needs. We are looking for someone performance-driven, decisive, and committed to equality, diversity, and delivering positive outcomes for residents....
