Adecco

Job Title: Resident Involvement / Engagement Manager - Housing Location: Newham Term: 1 Year Rate: 28.91 PAYE hour Are you passionate about enhancing resident experiences and fostering community engagement? Our client is seeking a dynamic Resident Involvement Manager to lead a transformative initiative within Housing Services. Join us in making a real difference for residents! Key Responsibilities: Collaborate with Residents: Work closely with residents and staff to deliver exceptional customer service, ensuring their needs are met and experiences improved. Drive Resident Involvement: Champion customer service excellence by placing residents at the heart of our objectives. Strive for continuous improvement, utilising benchmarks and best practises from the sector. Team Leadership: Manage and mentor a dedicated team of Resident Involvement Coordinators, overseeing daily operations and activities across Housing Hubs. Deliver Outstanding Customer Service:...