Eden Brown
39 Holloway Rd, London N7 8JP, UK
Programme Manager - Customer Operations Housing Association Rolling 3-Month Contract North West London (Hybrid, 3 Days Onsite) 38.15 per hour (Umbrella) 37 hours per week A leading Housing Association is seeking an experienced Programme Manager - Customer Operations to provide operational leadership for the Home Ownership team. You will manage and track multiple operational programmes, ensuring on-time delivery, clear performance visibility, and strong stakeholder engagement across Customer Operations. Key Responsibilities Lead and maintain programme and workstream plans, ensuring activities are aligned and delivered to schedule. Track performance, support programme deliverables, and contribute analysis and insight. Prepare accurate, engaging reports and documentation for governance, boards, and internal audiences. Build strong cross-department relationships and deliver effective stakeholder engagement. Identify risks, issues, dependencies, and...