mhs homes

Who we are

We provide safe, secure affordable homes as a stepping stone to a better future because everyone needs a decent home.

The mhs homes group manages 9500 homes in the Medway, Maidstone, Gravesham, Dartford, and Tonbridge and Malling areas of Kent. This makes us the largest independent social landlord in the UK. The group includes Heart of Medway Housing Association which manages over 900 homes and is regulated by the Regulator of Social Housing, it's key in providing supported living for young people through our Foyers.

 

Work for us

The difference between giving a good service and a great service is the people who work for us. Our success depends on having agile, talented and committed colleagues who’ll work with us to achieve the ultimate ambition of our strategic plan - to help end the housing crisis in north Kent.

When you join us, you’re not just becoming a colleague, you’re becoming part of one team mhs.

 

Our values and behaviours

Our values and behaviours apply to everyone here at mhs.

Our success depends on everyone demonstrating our values and behaviours everyday. We use our Leadership Behaviours every day; in our recruitment, appraisals and when we're deciding on the best approach to solving a problem. It's just one of the things that makes us special.

Our PRIDE values

Our PRIDE values guide how we behave and operate:

  • Pride – we have pride in the job we do and pride in the organisation. We are all one team. We are all ambassadors for #teammhs.
  • Respect – we treat our customers and each other with respect.
  • Inclusion – We are an inclusive organisation; we celebrate diversity & want colleagues to bring their whole self to work. We know this diversity brings creative advantage and innovation.
  • Driven – we have a ‘can do’ attitude; we adopt a positive, optimistic and proactive approach to all situations. We strive to be the best we can.
  • Empathy – we care about people. We listen & seek to understand the experiences, feelings and wishes of other people. We always try to do the ‘right thing’.

Our behaviours

Has a relentless focus

A great mhs colleague is focused on producing results. They deliver their goals and live our values. They understand the mhs culture and know it's essential for everyone who works here.

Is passionate about customers

Changing the relationship we have with customers to encourage independence and support those most in need. Helping to remove the stigma associated with social housing.

Works together - team mhs

Working together with colleagues and partners, for the benefit of team mhs.

Learns and is curious

Is curious about innovation in all areas, challenges old ways of working (and helps others do the same), embraces new ways of working and suggests innovative ideas for improvements.

Thinks of the 'big picture'

The ability to see the big picture, think creatively for the longer term (beyond your own team) for the good of team mhs.

Embraces change

Helping mhs transform from 'the inside out' so we can do more to achieve our ultimate ambition. Motivates and energises colleagues so we're all moving in the same direction.

Is a leader

Everyone is a leader, regardless of their job role. We believe that everyone has the potential to inspire, motivate and encourage others.

Celebrates success and nurtures talent

Positively encourages colleagues to develop, empowers people, demonstrates trust and collaborates as team mhs.

 

Equality, diversity and inclusion

Whatever your age, gender, disability status, sexual orientation, religion, ethnicity or family circumstances, we make it our business to make sure you’re treated with fairness and respect.

 

Our recruitment process

As an employer, we collect and maintain records on areas of equality, diversity and inclusion, so we can consider the needs of people in their day to day work. These areas are:

  • age
  • disability
  • gender reassignment
  • marriage and civil partnership
  • pregnancy and maternity
  • race
  • religion or belief
  • sex
  • sexual orientation

Basically, all areas covered in the Equality Act.

This means we’ll ask you for some of this information when you apply for a job with us. We do this to make sure discrimination does not happen.

The information you give us is held confidentially and not used to select applicants for jobs. All applicants are judged on their ability to do the job for which they are applying. The information is collated for monitoring purposes only and will be separated from your application details.

If you’d prefer not to answer, that’s fine – the reason we ask is because we want to ensure that you have the opportunity to shine as an applicant, that we’re being fair and that you have a great overall candidate experience.

If you tell us you have a disability and you meet the essential requirements of the post, you will be offered an interview for the job.