ABM
London Stansted Airport (STN), Bassingbourn Rd, Stansted CM24 1QW, UK
JOB TITLE: Assisted Travel Check-in Agent LOCATION: Stansted Airport REPORTING TO: Duty Manager SHIFTS: 4 on 4 off, days and nights, 35 hours per week RATE: £13.37-14.05 per hour OVERVIEW OF JOB DESCRIPTION Main Duties & Responsibilities: To greet and check in all assisted passengers at the passenger assistance areas ensuring that high standards of service are maintained. The Check-in agent should ensure that they provide all passengers with legendary service, assess requirements of the passenger. To operate the check-in desk (landside, airside or pre-immigration) meeting and greeting the passengers from 1st contact. Ensure that all passengers are booked into the ABM Airport Inform system. Ensure amazing customer service is provided to all assisted passengers at each point. • Ensure you fully adhere to the SLA times for all passengers in all areas Expedite a smooth transfer throughout the terminal. Ensure all...