March
Norton Canes, UK
We are seeking a highly organised and customer-focused Contract Renewal Coordinator to join our busy and growing Sales department. This is a varied and rewarding role supporting contract renewals, quotations, documentation and customer communication. This role is essential to maintaining long-term customer relationships and ensuring continuity of service. You will work closely with internal teams and clients to ensure contracts are renewed efficiently, accurately, and in line with business objectives. Key Responsibilities Monitor contract expiry dates and initiate renewal processes Communicate with customers to confirm renewal terms and service levels Prepare and issue renewal quotations and documentation Collaborate with service delivery and finance teams to ensure contract accuracy Maintain contract databases and ensure all records are up to date Identify opportunities for contract improvements or service enhancements Support KPI reporting related to...
