Location: Lyndhurst Salary: 14.48 per hour Contract: Full-time, Permanent Working Hours: 37.5 hours per week Visa Sponsorship: This role does not offer eligibility for visa sponsorship. Working Hours The standard working hours are: Monday to Thursday: 8:30am - 5:15pm Friday: 8:30am - 4:45pm Shift patterns and flexibility will be discussed during the interview The Role We are looking for a professional, friendly and customer-focused Customer Service Officer ( Housing) to join the team in Lyndhurst. The successful candidate will be the first point of contact for customers accessing Housing Services, providing an efficient, high-quality and comprehensive information and advice service to members of the public, council employees and elected members. You will be responsible for handling a wide range of customer enquiries through various communication channels, including telephone, face-to-face and online/web-based services. Key Responsibilities...