We're working with a growing UK-based SaaS business that provides a market-leading software platform to organisations across the visitor attractions, leisure and hospitality sectors. Their technology supports critical business operations, helping customers deliver exceptional experiences while managing complex day-to-day activities. As part of their continued growth, they are now looking to appoint a Head of Customer Support to lead their customer-facing support function and play a key role in shaping the customer experience across the business. This is a hands-on leadership role, ideal for an experienced customer support professional who enjoys developing people, improving processes and acting as the bridge between technical teams and customers. About the opportunity: You'll take ownership of the customer support operation, leading a team that provide frontline support, dedicated account assistance and customer onboarding services. Working closely with senior stakeholders...