LOCATION: Heathrow Airport SHIFT PATTERN: 5 on 3 off, 40 hours per week PAY RATE: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com. We're here to help! Passenger Assistance (Heathrow Airport)  Forget the typical 9–5. Imagine planes as your office view and every shift bringing a new story  The Role  Join our Passenger Assistance team and be the reason our passengers enjoy a smooth, memorable and stress-free journey through the airport  Assisting passengers requiring support to and from the aircraft who may have limited mobility, visual or hearing impairments or just simply need some extra help, you’ll deliver outstanding service every step of the way  What You’ll Be Doing  Assisting passengers who require support through the airport either on foot, by wheelchair or electric buggy depending on their needs  Transferring passengers on...

LOCATION: Heathrow SHIFT PATTERN: Permanent Nights 10pm-6pm, 4-on-4-off shift pattern SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE As a Service Delivery Manager for the Heathrow PRS (Passengers Requiring Support) operation, you are the central manager of a diverse workforce delivering crucial assistance 365 days a year. The Night Shift SDM will be an active member of the team, assisting passengers when required as well as carrying out their management duties You will act as the operational manager on the ground, taking charge of daily activities, proactively managing any disruptions and ensuring our services exceed client expectations and legislative requirements. Acting as a true brand ambassador for ABM, your mission is to drive a deeply customer-focused culture while building excellent,...