WR Logistics
Corringham, UK
Customer Service Administrator - London Gateway - Up to 32,000 The Customer Service Administrator is responsible for delivering high quality administrative and customer service support to ensure the efficient coordination of transport operations. The role involves liaising with customers, operators, drivers, planning teams, shipping lines, and depots to maintain effective communication, resolve operational queries, and ensure bookings and container movements are managed accurately and efficiently. Job Type: Permanent Salary: Up to 32,000 Key Responsibilities Act as the primary point of contact for customers, operators, and drivers, providing timely information and ensuring the smooth flow of daily operations. Provide operational and administrative support to the Day 1 team, transport operators, and drivers. Maintain clear and effective communication across multiple platforms, including email, telephone, and customer portals. Process export bookings and carry out...
