£48,889 - £55,406 yearly
CCW
Birmingham, UK
Senior Consumer Panels Lead
CCW is the passionate, independent voice representing water consumers in England & Wales. We support thousands of people each year, providing free advice and helping people to resolve their complaints with their water company in an easy, caring way. We champion everyone’s needs and interests, completing and showcasing research that influences water companies, government, and regulators to make change happen.
We currently have an exciting opportunity for a Senior Consumer Panels Lead
In July 2024, the Secretary of State said that ‘Consumers will gain new powers to hold water company bosses to account through powerful new customer panels’. This was further mentioned on 5 September when the Secretary of State said “For the first time in history, customers will have the power to summon board members and hold water executives to account.”
The proposed consumer panels, one per company, will give CCW and other stakeholders, a ‘finger on...