Sytner
Derby, UK
An excellent opportunity has arisen for a Front of House Manager to join Derby Audi due to internal movement. This is a rare and exciting opportunity for someone looking to step into a Front of House Management role, and progress their career within Sytner Group. As a Front of House Manager, you will lead a dedicated team of Service Advisors and Showroom Hosts to ensure excellent customer service and first-time resolution. You will oversee service advisors, support the service department, and deliver comprehensive Aftersales services, including maximising profitability and sales of parts, labour hours, MOT, lubricants, tyres, and subcontracted services. You will be a key member of the Management Team, reporting to the Service Manager, with a focus on providing outstanding customer service and maintaining an efficient, professional aftersales front of house operation. This is a full-time role which may include weekends to ensure high-quality service for our customers....