I'm helping a well establised housing provider recruit for a Housing Officer position. Key Responsibilities Deliver an effective and customer-focused housing management and tenancy service. Manage rent arrears, including Housing Benefit and Universal Credit cases. Provide support around financial inclusion and debt management. Manage anti-social behaviour (ASB) cases and work towards effective resolutions. Support allocations and voids management, ensuring properties are managed efficiently. Build positive and professional relationships with residents and encourage effective tenancy engagement. Follow through legal and tenancy enforcement proceedings, including representing PRHA at court where required. Attend and contribute to external meetings with partners, agencies and community stakeholders. Act as a key point of contact for residents, providing advice, guidance and support. Work collaboratively with internal teams and external agencies to resolve...

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Housing Officer Basildon based with a balance of home and office working £35,947 per year 37.5 hours per week - Monday to Friday, 9.00 to 17.30 Temporary position for up to 12 months We have an opportunity for a Housing Officer to join our team of 8 Housing Officers, based in Basildon. As a Housing Officer, you will be responsible for the management of a patch of social housing properties and tenancies in the Basildon area. The role of Housing Officer will include:...

Housing & Compliance Officer Location: Greater London Salary: 34,000 Contract: Permanent 35 Hours Per Week (Hybrid Working - Flexible approach to working hours can be considered.) Start Date: ASAP We're working with a Housing Association in Greater London to recruit a Housing & Compliance Officer . This is a varied role combining housing management responsibilities with health & safety and compliance duties across a portfolio of approximately 250 general needs and supported housing properties . Key Responsibilities - - Manage tenancies and act as a key point of contact for residents. - Conduct property inspections, health & safety checks, and compliance visits. - Ensure properties remain compliant with fire safety, gas, electrical, and building safety requirements. - Manage tenancy breaches, anti-social behaviour, neighbour disputes, and rent arrears. - Liaise with contractors regarding repairs, maintenance, and compliance works. - Support tenants to...

Housing and Support Officer Location: Guildford Salary: 28,000 p.a. + benefits + on call allowances Hours: Full time - 37 hours per week Make a real difference in vulnerable people's lives whilst building a rewarding career in housing and support. Transform this opportunity into your chance to empower clients towards independence every single day. About Transform Housing & Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, in parts of Berkshire, West Sussex and the London Borough of Sutton. We're a place where people make a difference to clients' lives, feel valued and are supported. We have a strong sense of social responsibility and our values - respect, empowerment, responsibility and excellence - guide everything we do. What You'll Be Doing You'll work as part of a dedicated team, supporting clients daily to resolve problems and...

Triage/Housing Options Officer - Slough SL1 2SR - 3 days onsite, 2 days work from home 6 month initial contract with the view for extension £18.64 per hour PAYE - (approx. £36,350.00 per annum) Contract Key Responsibilities Strong knowledge and practical experience of the Homelessness Reduction Act 2017 and Housing Act 1996 Parts VI and VII, together with knowledge of the Renters Rights Act, relevant codes of guidance, case law and legislative/service standards. Experience of assessing and responding to housing and homelessness approaches. Ability to accurately complete forms and maintain personal and statistical information, with a thorough understanding of accuracy, confidentiality and data handling. Good written and spoken English. A clear understanding of equality, diversity and inclusion. Strong problem-solving, negotiation and interviewing skills. To find out more information please contact Abbie at (url removed) Recruitment is done...

We are seeking an experienced Housing Engagement and Inclusion Officer to join a Local Authority in Surrey. This is an excellent opportunity to play a key role in ensuring tenants and leaseholders have a meaningful voice in the development and delivery of housing services. You will lead on resident engagement, developing both existing and new ways for tenants to influence and scrutinise housing strategies, policies and services. A key focus will be ensuring engagement is accessible and inclusive, giving residents from diverse backgrounds appropriate opportunities to contribute and have their views heard. Responsibilities will include delivering consultations, surveys and resident engagement activities, gathering and analysing feedback, and communicating how residents' views have influenced service improvements. You will also support digital inclusion, develop content for websites, social media, newsletters and reports, and evaluate the effectiveness of engagement methods. The...

37 hours per week / permanent / Monday - Thursday 9am - 5pm; Friday 9am - 4.30pm / Based onsite in Hove, this role also involves regular weekly visits to our properties across Sussex. To support this travel, you will need a full UK driving licence and access to a vehicle. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. We are seeking a proactive, tenant-focused Housing and Compliance Officer to deliver high-quality housing management and property compliance services across our Sussex...

Housing Support Worker A rewarding opportunity for a compassionate support professional to deliver housing support, tenancy management and resident care within a supported accommodation setting, helping individuals build independence and achieve long-term housing stability. If you’ve also worked in the following roles, we’d also like to hear from you: Support Worker, Tenancy Support Worker, Supported Housing Officer, Housing Officer, Residential Support Worker, Community Support Worker, Care Support Worker, Resident Support Worker, Support Practitioner   SALARY: £26,640 pro rata (Actual Salary, for 20 Hours per Week, £14,400 per annum) + Benefits LOCATION: Office based in Gravesend, Kent (DA12) – candidates will need to live within a commutable distance to Gravesend JOB TYPE: Part-Time, Permanent WORKING HOURS: 20 Hours per Week, Monday to Friday (flexible on days to work – will be discussed during interview)   JOB...

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Scheme Manager Berkhamsted, Hertfordshire £25,887 - £26,687 per year 35 hours per week - Monday to Friday, 0900 to 1700 We have an opportunity for a Scheme Manager to join our team of 7 across the South East, reporting to a Housing Officer within Sanctuary Independent Living. This role involves supporting the day-to-day management of a retirement housing scheme for residents aged 55 and over. It is a varied position that combines administration, housing management, resident...

We are very pleased to be working alongside our client on an exclusive agency basis as they seek to recruit a Housing Manager to take over the position from a long term staff member who is soon to retire. Housing Manager Haywards Heath with parking available for all staff on site Full time permanent role - Monday - Thursday (Apply online only) and Friday (Apply online only). Office and site based role. Salary 45000 (could be slightly higher depending on experience) plus very good all round company benefits, including private health insurance after successful completion of the probationary period, good pension scheme, 30 days holiday plus all bank holidays and Christmas shutdown! This is an excellent long term career opportunity for a candidate with a housing association or social housing background to work within a first class organisation. This role is a varied and autonomous position with real responsibility. The role - Housing Manager An excellent opportunity...

Marks Consulting Partners are currently looking for a Tenancy Sustainment Officer to work with one of our Housing Association clients in London. What the Job Will be doing Managing a caseload of vulnerable residents, providing intensive tenancy sustainment support to prevent tenancy failure. Completing holistic needs assessments, home visits, risk assessments and personalised support plans. Providing specialist advice on Universal Credit, Housing Benefit, Discretionary Housing Payments, Household Support Fund and other welfare benefits. Supporting residents with benefit applications, appeals, mandatory reconsiderations and income maximisation. Working proactively with residents experiencing financial hardship, helping them access grants, charitable funding and debt advice. Identifying safeguarding concerns and making referrals to Social Care and specialist support agencies where appropriate. Working closely with Housing Officers, Income Officers and external...

Rehousing Officer Location: Medway (Hybrid) Contract: 3 month temporary contract - possibility of extension Pay: 18- 19.50 an hour We're working with a local authority in Kent looking for an experienced Rehousing Officer to join their housing team. This is an excellent opportunity for someone with strong people skills and a background in housing, tenancy or customer support to make a real difference in the community. Key Responsibilities: Manage day-to-day housing needs for residents living in temporary accommodation. Coordinate property inspections, maintenance and repairs to ensure homes are safe and compliant. Support residents with advice and guidance to help them sustain their accommodation and move into permanent housing. Liaise with contractors, maintenance teams and internal departments to resolve property or tenancy issues quickly. Respond to tenancy-related concerns, including complaints and anti-social behaviour, in a fair and professional way....

JOB PURPOSE AND OBJECTIVES To take the lead in ensuring that tenants' views are taken into account in decisions about the way Housing services are delivered. You will do this by enhancing existing methods, and by developing new and effective ways of engaging with tenants and leaseholders. To provide accessible support so that all tenants have opportunities appropriate to their diverse needs to express their views and to influence and scrutinise our strategies, policies and services. To assist in communicating to tenants how their views have been considered. To assist evidencing compliance with regulatory standards. 4. MAIN DUTIES OF THE POST To be responsible for giving tenants a wide range of meaningful opportunities to influence and scrutinise Housing strategies, policies and services. To assist in communicating to tenants how their views have been considered. To work with tenants to consider ways to improve tenant engagement. To promote digital inclusion and...

Marks Consulting Partners are currently looking for a Housing Assistant to work with one of our Housing Association clients in London. What the Job Will be doing Acting as the first point of contact for residents, responding to housing enquiries via telephone, email and face-to-face. Supporting Housing Officers and Housing Managers with the day-to-day management of tenancies and properties. Maintaining accurate tenancy, resident and property records on housing management systems. Processing tenancy changes including assignments, successions, mutual exchanges and changes in household circumstances. Supporting tenancy sign-ups, welcome visits and preparing tenancy documentation. Raising repairs, monitoring outstanding works and liaising with contractors, residents and internal teams. Assisting residents with enquiries relating to rent, repairs, anti-social behaviour, estate services and tenancy management. Supporting rent account enquiries and referring...

Mobile Caretaker 25,950pa ( 10,169.59 prorate) Permanent, Part Time - 14.5 hours - Thursday (7.5hrs) / Friday (7 hours) Bedford, UK - Covering multiple sites Are you passionate about creating safe, welcoming environments for residents? Do you thrive in a role where every day brings new challenges and opportunities to help others? bpha is seeking a dedicated Caretaker to join our team and play a vital part in maintaining the safety, cleanliness, and community spirit of our buildings. What You'll Do: Deliver a high-quality, customer-focused caretaking service to our residents. Respond swiftly to emergencies and act as a first responder, ensuring the ongoing safety of communal buildings. Complete health and safety assessments, keep accurate records, and help bpha meet statutory and legislative requirements. Supervise contractors and maintenance teams on site, assisting with tasks like grass cutting, window cleaning, and repairs. Carry out daily, weekly,...

Customer Services Officer (Part Time) London Bridge £28,000 Pro Rata (£19,200 per year) 24 hours per week: Monday to Thursday: 10:00am to 3:00pm (20-minute break) Friday: 10:00am to 2:00pm (20-minute break) Start date: 5 October 2026 Hyde is looking for a Customer Services Officer to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. As a Customer Service Officer at Hyde, you will be the first point of contact for our customers within a busy inbound call centre. You will handle a high volume of demanding and challenging telephone calls, aiming for a speedy resolution and ensuring every customer has a positive experience. Your role will be key in building rapport, resolving queries efficiently, and delivering a consistently high standard of customer service. Key Duties Working in...

Technical Support Officer - Housing Services Employer: Hackney Council Service: Building Maintenance & Estate Environment (Responsive Repairs) PAY: 172.37 A Day PAYE / 232.28 Start: ASAP Location: Hackney E8 About the Role The London Borough of Hackney is seeking a proactive, resident-focused Technical Support Officer to join our responsive repairs team. In this role, you will help maintain a portfolio of approximately 5,000 social housing units, including estate environs and leaseholder liabilities. You will play a crucial part in investigating defects, specifying remedial works, overseeing contractor progress, and ensuring high-quality, compliant repair outcomes for our residents. Key Responsibilities Surveys & Inspections: Conduct property inspections to identify technical defects (such as dampness), specify repair works, produce accurate estimates, and plan maintenance programmes. Contractor & Project Oversight: Monitor work carried out by...

We're looking for an Anti-Social Behaviour Officer to join our leading Anti-Social Behaviour service in the Housing team here at Southern Housing. Reporting to the ASB Manager, you'll deliver excellent service to residents affected by ASB. You'll triage new ASB reports, assess situations, and create action plans to investigate, manage risks, and support those affected. You'll manage a varied ASB caseload, investigate incidents, evaluate evidence, and take appropriate action, including legal remedies. You'll also contribute to neighbourhood strategies to tackle ASB. Principal duties and responsibilities include, but are not limited to: Completing risk assessments and dynamically assess situations to tackle ASB and support complainants. Investigating reports of nuisance, harassment, and anti-social behaviour (and occasionally domestic abuse), and determine appropriate actions. Deciding on additional measures for evidence gathering, such as sound recording and...