LOCATION: The Forge SHIFT PATTERN: 5 days over 7, 40 hours per week PAY RATE: £13.09 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! Job Purpose:  The Customer Service Officer is responsible for providing a welcoming, professional and high-quality customer service experience to all visitors, retailers and stakeholders within the shopping centre.  The role acts as a key point of contact for customers, assisting with enquiries, providing information about the centre and its facilities, supporting centre promotions and events, and helping to ensure that visitors have a positive and enjoyable...

Customer Service Officer needed! Salary: 14.20ph Location: Bristol, BS11 Hours: Monday - Friday 8.30am - 16.30pm Till Feb 2027 Full on site working. There is no home working at all for this post. No onsite parking available. As the first point of contact, it is essential to demonstrate professional, approachable, and courteous mannerisms at all times. Visitors often arrive seeking information, or assistance, so creating a positive first impression is crucial. Key mannerisms include maintaining a friendly and welcoming attitude, greeting visitors politely, and displaying excellent listening skills to fully understand their needs. Clear and professional communication is important, ensuring information is provided accurately and in a way that is easy to understand. Patience and empathy are also vital, particularly when dealing with individuals who may be upset, frustrated, or unfamiliar with procedures. Remaining calm, respectful, and solution-focused helps build...

Customer Service Officer Barnsley £27,709 - £31,015 per annum Permanent, Full Time We have an exciting opportunity to join our friendly and forward-looking Customer Services Team in this well-respected, award-winning organisation managing a £10 billion pension fund. Who we are: We are both a local authority and a pension fund and we re unique within the Local Government Pension Scheme as the only democratically accountable single purpose pension organisation in the UK. As a local government body, we have a public sector ethos and place a great deal of importance on our organisational Values and Behaviours which are all about being honest and accountable, professional, progressive, and empowering. We have a culture that encourages work-life balance, and we offer flexible working hours. Our newly refurbished Barnsley office provides a state-of-the-art working environment with free on-site parking and located within 10 minutes walk of both the train and bus stations, it...

Upon application for this role you will receive a text message/email link to engage with our AI agent, please complete this to enhance your application Temporary Customer Service Advisor Staines Immediate Start Ongoing Temporary Role Are you an experienced Customer Service Advisor looking for a long-term temporary opportunity with an immediate start? We are currently recruiting for a Customer Service Advisor to join a friendly and supportive team based in Staines . This is a fully office-based position offering a great working environment and the opportunity to contribute to a busy customer-focused organisation. Key Details: Position: Customer Service Advisor Location: Staines Hours: 37 hours per week, Monday to Friday, 9:00am - 5:00pm Contract: Ongoing Temporary Assignment Start Date: Immediate Working Pattern: Fully office-based (non-hybrid) Responsibilities: Handling inbound telephone and email enquiries Providing excellent customer service...

This full-time, permanent position has a starting salary of 31,659 per annum based on a 36 hour working week. We are excited to be recruiting two new Customer Service Information Officers to join our excellent team at Surrey County Council's Contact Centre. You'll be part of a team that values development and collaboration, and you will play a key role in maintaining the outstanding service we provide to our residents. We have positions available in East and West Surrey. You will be able to select your preference as part of the application process. The role offers hybrid working and as a team we typically split our time between working from home and collaborating in the office for two days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service plus bank holidays (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up...

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Customer Support Officer Parade Enterprise Centre, Blacon, Chester, CH1 5HN £28,247.51 per year 37.5 Hours per week 12 Month Temporary Role Make everyday technology feel easy and full of warmth Hi, hello, bonjour, cześć, hallo, bună, merhaba! However you say hello, you'll find a warm welcome at Sanctuary LumaLiving. We're excited to welcome a new Customer Support Officer to our team, where we focus on the small, everyday interactions that help people feel supported, confident...

Job Title: Customer Experience Advisor Location: Leeds Salary: £26,969 per annum Job Type: Permanent, Full time. Office Based - Monday to Friday. Do you enjoy talking to people and helping to solving problems? Are you ready to make a difference with customer interactions? Leeds Federated is looking for Customer Experience Advisor to join our Service Improvement Team. As a key member of our customer service team, you'll be the first point of contact for tenants and residents across our housing services. You'll handle a range of enquiries, from general questions to maintenance and repairs, and ensure these are dealt with promptly and accurately. You'll also support colleagues with essential administrative tasks, helping to keep our services running smoothly and efficiently. What you'll do: Answer incoming calls from customers, dealing with a variety of enquiries including housing, repairs, and maintenance Deliver excellent customer service, providing a...

RM Recruit is working in partnership with our Lambeth based housing client to recruit an experienced Customer Services Officer to join their London Housing Team for a period of 4 months. There is a strong likelihood of this role transitioning into a permanent placement for the right candidate. This is an excellent opportunity for an experienced customer service professional with a strong background in housing and, in particular, housing repairs to join a busy and resident-focused housing service. As Customer Services Officer, you will provide a high-quality, responsive and efficient housing management service to residents and leaseholders. You will act as a key first point of contact for residents, responding to telephone and email enquiries relating to housing management and repairs. You will also provide administrative support to the wider London Housing Team and work closely with colleagues to ensure resident enquiries, repairs and actions are progressed efficiently....

Customer Services Officer Salary: 31,402 per annum plus excellent benefits Hours: 35 hours per week, between 08:00 and 17:00 Contract Type: Permanent Location: Office based Closing Date: 30 September Interview Date: 14 October Our Client's vision is Great homes. Strong communities. Bright futures. This vision supports Our Client's mission to provide quality homes and community-enhancing services to those in need. As a social landlord and a major stakeholder in the communities it serves, Our Client works to tackle societal issues and help reduce the inequalities faced by local communities. Fundamental to this is the provision of high-quality housing that residents are proud to call home. What will your role be? The Customer Services Officer team is the first point of contact for customers, resolving a wide range of housing-related queries over the phone and through digital channels. You will work as part of the team to deliver a consistent, high-quality,...

Title: MP & Councillor Enquiries Officer Contract Type: Permanent and 6 month fixed term, Full time - 35 hours Salary: Starting from: 31,955 to 34,856 per annum (London weighted salary) or 27,796 to 30,482 per annum (Regional salary), dependant on experience Grade: 5 Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Working Pattern: 9am-5pm or 8am-4pm Closing Date: 8th October 2026 at 11pm Please click for the role profile - MP & Councillor Enquiries Officer Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Previous applicants need not apply. Early...

Maintenance & Caretaking Operative Monday to Friday 36 hours per week Paid weekly 18.92 PAYE / 24.63 UMBRELLA per hour Opportunity to apply for permanent position direct Interviews to take place ASAP This role will be reviewed monthly due to the perm opportunity and start date Job Summary We are seeking a motivated and experienced Maintenance & Caretaking Operative to support the day-to-day upkeep, repair, and safe operation of our buildings. The successful candidate will undertake planned and reactive maintenance, carry out routine inspections and statutory compliance checks, and ensure facilities remain safe, secure, and operational. This is a hands-on role requiring the ability to work independently, use initiative, and support junior members of the maintenance team. Key Responsibilities Undertake emergency repairs, minor works, and planned preventative maintenance across operational buildings. Carry out routine...

Temporary Role Full Time 40 hours FTC until 31 March 2027 Are you passionate about delivering exceptional customer service and making a real difference in local communities? We're looking for a proactive and people-focused Resident Liaison Officer to join our refurbishment team and become the trusted link between residents, clients, and project teams. In this rewarding role, you'll guide residents through refurbishment works, providing outstanding communication, support, and reassurance at every stage of their journey. You'll organise resident engagement activities, manage customer enquiries, resolve concerns, and help achieve industry-leading satisfaction levels. We're seeking a confident communicator with strong organisational skills, customer care experience, and a passion for building positive relationships. Knowledge of housing refurbishment, CRM systems, and Microsoft Office applications would be advantageous.If you thrive in a fast-paced environment, enjoy...

Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Atherstone , we have a team of around 550 colleagues. We produce sandwiches, wraps, rolls, bircher pots and...

Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Atherstone , we have a team of around 550 colleagues. We produce sandwiches, wraps, rolls, bircher pots and...

Location: Croydon Rate: 20 - 25 Per hour Contract: 6 Months Hyperion Partners Recruitment is delighted to be supporting a leading organisation in the housing and property services sector with the appointment of a Repairs Officer on a 6-month temporary contract. This is an excellent opportunity for an organised and customer-focused professional to join a busy Property Services team, providing high-quality administrative support and coordinating repairs and maintenance services across a housing portfolio. The Role As a Repairs Officer, you will play a key role in ensuring repairs are scheduled and managed efficiently, while providing an excellent service to residents, contractors and internal stakeholders. You will act as an important first point of contact for repairs-related enquiries and work closely with contractors and colleagues to ensure works are progressed within agreed timescales and service standards. Key Responsibilities Provide high-quality...

Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Atherstone , we have a team of around 550 colleagues. We produce sandwiches, wraps, rolls, bircher...

We are recruiting an Insurance and Risk Manager on an initial 4 weeks' contract. Due to the nature of this role, the successful candidate will be required to work on-site 3 days per week. Main Purpose of the Job Provide professional management of the insurance and risk function and advice on all insurance related matters to ensure an effective service. Manage the procurement of the Councils Insurance contracts. Maintain the corporate risk register and work with Managers to mitigate and reduce risk. Key Responsibilities Corporate Ensure our customer service and delivery is excellent and continually improves. Take responsibility for ensuring that the Council's decisions and policies are implemented. Ensure the Company meets its statutory obligations and that the highest standards of probity and good conduct are always maintained. Uphold the governance mechanisms, ensuring appropriate standards of performance, operational effectiveness, probity, safeguarding,...

Income Officer Location - Liverpool 6 months Temp Salary- 34,064 per annum About the Role We are looking for a proactive and customer-focused Income Officer to join our Income Services team. This role is responsible for maximising rental income through effective income collection, early intervention, tenancy sustainment, and customer support. You will manage a caseload of rent accounts, work closely with customers experiencing financial difficulties, and take appropriate action to recover arrears while helping customers access financial assistance and support services. The successful candidate will balance a firm but fair approach to income recovery with a commitment to delivering excellent customer service and sustaining tenancies. Key Responsibilities Manage a portfolio of rent accounts, ensuring income is collected in line with organisational targets and policies. Proactively identify and resolve rent arrears through early intervention and effective case...

Position: Retail Security Officer Location: Barnsley Pay Rate: £14.35 per hour Hours: Various - usually between 8.30 am and 6pm Shifts: Various SG / DS SIA licence required. Your Time at Work As a Retail Security Officer your duties include: - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in...

Resident Involvement Officer Fixed Term Contract until 09 August 2027 41,349 per annum 35 hours per week Hemel Hempstead At Hightown Housing Association , we are looking for a Resident Involvement Officer to join our Housing team. This is an exciting opportunity to help strengthen resident engagement, influence service improvement and ensure customers remain at the heart of everything we do. About the Role As Resident Involvement Officer, you will lead on a wide range of customer engagement and participation activities, ensuring residents have meaningful opportunities to influence services and decision-making across the organisation. You will work closely with residents, community groups and colleagues to develop engagement initiatives, analyse feedback and demonstrate how resident views have shaped service improvements. You will play an important role in supporting compliance with the Regulator of Social Housing's Consumer Standards and helping to deliver...