Capita
Lee House, 90 Great Bridgewater St, Manchester M1 5JW, UK
Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. Job title: Part Time Customer Service Administrator Job Description: Salary: £ 11,540.88 Hours: 18 Hours a week. Monday - Friday between the hours of 8am - 6pm, to be discussed with manager at interview stage. This a 12 month fixed term contract to cover maternity leave. Location: Office based on Oxford Road, Manchester City Centre. Hybrid working available after successful probation period which can be around 6-9 months. Our Operations Team requires an additional administrator to work within our Life and Pension division. The role will involve processing and entering phone/paper enquiries related data into the computer, handling customer service inquiries and problems via phone, paper, and mail. You will be required...