Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Sheffield office - Hartshead House, working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £24,043.50. Start date will be Monday 16th March 2026. If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Date 16th March Job Description: What you’ll be doing: Taking a high volume of inbound calls...

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. Salary: 13 103,18 Per Annum Operating hours - RSPCA account operating hours are seasonal - October to March 08:00-18:00 and April to September 08:00-20:00 Shift communication and agreement Training will be completed full-time at 37.5 hours. The DC/Grad Bay and live shifts will be 20 hours per week on a seasonal rotation: 1st April until 30th September – 08:00-12:00 (non-working day to be confirmed in the training period) 1st October until 31st March – 10:30-14:30 (non-working days to be confirmed during the training period) Training - Training period will be at full-time hours at 37.5 hours per week (09:00-17:00) for three weeks. Training location - 100% in office DC/Grad Bay shifts - DC/Grad Bay will move on to part-time 20 hours. Shifts...

Salary: £24,570 per annum Start date: 16 March 2026 Permanent: 37.5 hours a week Location: Hybrid working from our Rotherham - two days in office and 3 days from home. Operating hours - RSPCA account operating hours are seasonal - October to March 08:00-18:00 and April to September 08:00-20:00 Shift communication and agreement - We will agree the training and live shifts through the recruitment process and will communicate the DC shifts whilst the agents are in the training environment. Training - Training period will be 09:00-17:00 for three weeks, followed by a two week DC period. Training location - 100% in office DC shifts - Will be communicated in the training environment. This could differ from the training and live shifts. DC location - In office, until competency is gained. Unlikely to be the full length of probation, but will only be allowed to work from home when agents can work unaided with minimal risk. Live shifts - Agents could be asked to work any...

We are hiring: Customer Service Manager Location: Rotherham Salary: 35K This is a newly created opportunity for a Customer Service Manager to join, a fantastic, fast-growing online builders merchant company who pride themselves on being Customer-centric, putting customers at the heart of everything. You will be pivotal in shaping and leading the customer service strategy, ensuring excellence scales with growth. From designing processes and building a team, to embedding a customer-first culture, this role offers autonomy, influence, and the chance to make a tangible impact. Key Responsibilities - Leadership Strategy - Develop and implement a customer service vision aligned with the Company's growth ambitions. - Establish KPIs and service standards to measure and improve performance. - Build, train, and mentor a new customer service team. - Customer Experience - Oversee customer interactions across phone, email, and digital channels. - Resolve escalated issues...

We are hiring: Customer Service Manager Location: Rotherham Salary: 35K This is a newly created opportunity for a Customer Service Manager to join, a fantastic, fast-growing online builders merchant company who pride themselves on being Customer-centric, putting customers at the heart of everything. You will be pivotal in shaping and leading the customer service strategy, ensuring excellence scales with growth. From designing processes and building a team, to embedding a customer-first culture, this role offers autonomy, influence, and the chance to make a tangible impact. Key Responsibilities - Leadership Strategy - Develop and implement a customer service vision aligned with the Company's growth ambitions. - Establish KPIs and service standards to measure and improve performance. - Build, train, and mentor a new customer service team. - Customer Experience - Oversee customer interactions across phone, email, and digital channels. - Resolve escalated issues...

Temporary Customer Support Advisor Wakefield 12.21 per hour Full-time 40 hours per week Monday - Friday, 9am-5pm (with occasional rota'd weekends) 2-3 month temporary assignment (with potential extension) Office-based role We are currently seeking a Customer Support Advisor to join an organisation based in Wakefield. This role is ideal for someone who enjoys delivering a positive customer experience and is available for a temporary position that may be extended. Key Responsibilities: Responding to customer enquiries via telephone and email Resolving issues efficiently while providing accurate information Maintaining and updating customer records on internal systems Representing the business in a professional and approachable manner What We're Looking For: Previous experience in a customer service or contact centre environment Excellent communication skills and confidence when speaking with customers Strong organisational skills with good...

Temporary Customer Support Advisor Wakefield 12.21 per hour Full-time 40 hours per week Monday - Friday, 9am-5pm (with occasional rota'd weekends) 2-3 month temporary assignment (with potential extension) Office-based role We are currently seeking a Customer Support Advisor to join an organisation based in Wakefield. This role is ideal for someone who enjoys delivering a positive customer experience and is available for a temporary position that may be extended. Key Responsibilities: Responding to customer enquiries via telephone and email Resolving issues efficiently while providing accurate information Maintaining and updating customer records on internal systems Representing the business in a professional and approachable manner What We're Looking For: Previous experience in a customer service or contact centre environment Excellent communication skills and confidence when speaking with customers Strong organisational skills with good...

Are you an experienced Administrator looking for your next opportunity within a fast-paced, growing business? Our client, a leading Manufacturer with a strong reputation across Europe, is expanding their team. Birstall - Office based Monday - Friday, 8:30am - 4:30pm 26,000 - 28,000 DOE The role- Act as the main point of contact for customers, issuing job details and providing regular updates throughout the process Create, coordinate, and manage jobs from start to finish, ensuring service levels and deadlines are met Receive and review job sheets from the technical team, ensuring all information is accurate and complete Record all job, customer, and stock information clearly and accurately within the group CRM system Raise, process, and manage invoices accurately using internal systems Run, update, and maintain stock reports, identifying and investigating discrepancies Proactively chase, investigate, and resolve any lost or missing stock Work closely with...

Are you an experienced Administrator looking for your next opportunity within a fast-paced, growing business? Our client, a leading Manufacturer with a strong reputation across Europe, is expanding their team. Birstall - Office based Monday - Friday, 8:30am - 4:30pm 26,000 - 28,000 DOE The role- Act as the main point of contact for customers, issuing job details and providing regular updates throughout the process Create, coordinate, and manage jobs from start to finish, ensuring service levels and deadlines are met Receive and review job sheets from the technical team, ensuring all information is accurate and complete Record all job, customer, and stock information clearly and accurately within the group CRM system Raise, process, and manage invoices accurately using internal systems Run, update, and maintain stock reports, identifying and investigating discrepancies Proactively chase, investigate, and resolve any lost or missing stock Work closely with...

Job Title: Customer Service & Administrator Specialist Location: Leeds LS15 8ZB Contract: 6 months - Possibility to go permanent Start Date: ASAP Hours: Hybrid, 2 days in the office & 3 days from home Pay Rate: 15.23 per hour, based on 37 hours per week Background Checks: DBS and Basic Credit Check required Experience and Qualifications - Essential / Desirable The DC/DA Specialist provides analytical and administrative support to ensure accurate metering data is collected, validated, and estimated where required. This data underpins customer billing and industry settlement, so accuracy and timeliness are critical. The role supports both internal teams and external industry partners, helping to resolve complex data and metering issues while delivering a high standard of customer service. Metering Data & Query Handling Ensure metering data is collected on time, either remotely or through on-site meter reads Liaise with customers,...

Job Title: Customer Service & Administrator Specialist Location: Leeds LS15 8ZB Contract: 6 months - Possibility to go permanent Start Date: ASAP Hours: Hybrid, 2 days in the office & 3 days from home Pay Rate: 15.23 per hour, based on 37 hours per week Background Checks: DBS and Basic Credit Check required Experience and Qualifications - Essential / Desirable The DC/DA Specialist provides analytical and administrative support to ensure accurate metering data is collected, validated, and estimated where required. This data underpins customer billing and industry settlement, so accuracy and timeliness are critical. The role supports both internal teams and external industry partners, helping to resolve complex data and metering issues while delivering a high standard of customer service. Metering Data & Query Handling Ensure metering data is collected on time, either remotely or through on-site meter reads Liaise with customers,...

ASAP START until end December Temporary Customer Service Assistant Are you passionate about retail, customer experience, and working with exciting brands? Join a fast-paced and growing company on a temporary basis , where you'll contribute to keeping customers happy and products moving - fast. Our client works with household names, thriving marketplaces, and independent retailers, giving you the chance to support a busy team during a peak period or project phase. This isn't just admin - it's a chance to step into a hands-on, short-term role where no two days are the same. What You'll Be Doing Act as a key point of contact for wholesale clients - from major retail accounts to online marketplaces and independents. Assist in managing wholesale orders and supporting the team in meeting monthly and seasonal sales goals. Coordinate updates across stock levels, product imagery, order processing, and delivery schedules. Liaise with distribution centres and...

ASAP START until end December Temporary Customer Service Assistant Are you passionate about retail, customer experience, and working with exciting brands? Join a fast-paced and growing company on a temporary basis , where you'll contribute to keeping customers happy and products moving - fast. Our client works with household names, thriving marketplaces, and independent retailers, giving you the chance to support a busy team during a peak period or project phase. This isn't just admin - it's a chance to step into a hands-on, short-term role where no two days are the same. What You'll Be Doing Act as a key point of contact for wholesale clients - from major retail accounts to online marketplaces and independents. Assist in managing wholesale orders and supporting the team in meeting monthly and seasonal sales goals. Coordinate updates across stock levels, product imagery, order processing, and delivery schedules. Liaise with distribution centres and...

Are you passionate about delivering exceptional customer service? We are supporting a forward-thinking business services company based in Stockport, looking to appoint a Customer Service Advisor to support their Customer Services team. THE JOB Working in a hybrid environment (three days in the office and two days from home), you ll play a crucial part in ensuring seamless communication, efficient appointment scheduling, and accurate record management. With training provided to develop your sector-specific skills, this is an ideal position for someone with a background in administration or customer services who thrives on varied responsibilities and delivering a great customer experience. Your responsibilities will include: Responding promptly and professionally to inbound emails, and queries from customers and stakeholders Effectively address and resolve enquiries, escalating complex issues when necessary Maintaining positive, empathetic communication in line with...

Are you passionate about delivering exceptional customer service? We are supporting a forward-thinking business services company based in Stockport, looking to appoint a Customer Service Advisor to support their Customer Services team. THE JOB Working in a hybrid environment (three days in the office and two days from home), you ll play a crucial part in ensuring seamless communication, efficient appointment scheduling, and accurate record management. With training provided to develop your sector-specific skills, this is an ideal position for someone with a background in administration or customer services who thrives on varied responsibilities and delivering a great customer experience. Your responsibilities will include: Responding promptly and professionally to inbound emails, and queries from customers and stakeholders Effectively address and resolve enquiries, escalating complex issues when necessary Maintaining positive, empathetic communication in line with...

Join Our Team as a Customer Service Manager! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your expertise can make a real difference? If so, we want YOU to be our next Customer Service Manager in the vibrant Logistics & Transportation sector! About Us: We are a leading player in the logistics and transportation industry, committed to providing top-notch service to our clients. Our team is dynamic, driven, and dedicated to excellence. We believe that great customer service is the heartbeat of our business, and we are on the lookout for a talented individual to join us on this exciting journey! Position Details: Title: Customer Service Manager Contract Type: Permanent Working Pattern: Full Time Salary: 27,000 - 35,000 per annum What You'll Do: As our Customer Service Manager, you will: Lead a passionate team dedicated to providing outstanding service. Develop and implement strategies to enhance...

Join Our Team as a Customer Service Manager! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your expertise can make a real difference? If so, we want YOU to be our next Customer Service Manager in the vibrant Logistics & Transportation sector! About Us: We are a leading player in the logistics and transportation industry, committed to providing top-notch service to our clients. Our team is dynamic, driven, and dedicated to excellence. We believe that great customer service is the heartbeat of our business, and we are on the lookout for a talented individual to join us on this exciting journey! Position Details: Title: Customer Service Manager Contract Type: Permanent Working Pattern: Full Time Salary: 27,000 - 35,000 per annum What You'll Do: As our Customer Service Manager, you will: Lead a passionate team dedicated to providing outstanding service. Develop and implement strategies to enhance...

Our client is an established and growing organisation based in Halifax , seeking an experienced Customer Service Administrator to join their friendly and supportive team. This is a full-time role (37 hours per week), Monday to Friday , offering stability and the chance to be part of a forward-thinking business. The Role You'll play a key part in supporting customers and internal teams, with responsibilities including: Creating and issuing customer resources Printing letters and postage labels Preparing letter packs and labelling boxes Arranging postage collections Completing daily customer satisfaction calls Updating and maintaining data on SharePoint Supporting colleagues across the team Producing accurate and reliable reports for internal and external clients Key Skills & Experience Previous experience in an administrative role Strong communication skills Customer-focused approach Adaptable, proactive and a strong team player This is a great...

Our client is an established and growing organisation based in Halifax , seeking an experienced Customer Service Administrator to join their friendly and supportive team. This is a full-time role (37 hours per week), Monday to Friday , offering stability and the chance to be part of a forward-thinking business. The Role You'll play a key part in supporting customers and internal teams, with responsibilities including: Creating and issuing customer resources Printing letters and postage labels Preparing letter packs and labelling boxes Arranging postage collections Completing daily customer satisfaction calls Updating and maintaining data on SharePoint Supporting colleagues across the team Producing accurate and reliable reports for internal and external clients Key Skills & Experience Previous experience in an administrative role Strong communication skills Customer-focused approach Adaptable, proactive and a strong team player This is a great...

Are you ready to join a growing business as part of a dynamic team? Do you long for weekends off and have a background in hospitality or retail? We are thrilled to partner with a renowned retailer in Leeds to find a Customer Service Superstar for their ever-growing, friendly team. Our client is driven by ambition and has achieved remarkable success in recent years. They are seeking positive, motivated individuals to join them on their journey. If you are a confident communicator, passionate about people, and eager to be part of an exciting business, this opportunity is not to be missed! Location : Leeds Dock (outskirts of the city centre), Hybrid Working after probation Working Hours : 2-week rotation (Week 1: 8am - 4pm, Week 2: 12pm - 8pm) Start Date : Immediate Salary : 24K (self-progression scheme available) What makes this position so special? Work in a fantastic location, just a 15-minute walk from the train station Feel valued as your opinions...