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a2dominion
16 Apr, 2026
Full Time Contract
Customer Service Caseworker / Service Recovery Complaints Officer
£31,397 - £38,007 yearly
a2dominion Hybrid (Ealing, West London / Hybrid)
Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker   SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35...
Sammons Recruitment Ltd
25 Apr, 2026
Temporary
Customer Service
£12.71 - £14.00 hourly
Sammons Recruitment Ltd Hook RG27, UK
Our client, a well-established and customer-focused organisation based in Farnham, is seeking a proactive and personable Customer Service Administrator to join their team on a temp-to-perm basis. This is an excellent opportunity for someone who thrives in a fast-paced environment and is looking to secure a long-term role, with an immediate start available. What s on Offer? Job type: Temporary to Permanent Location: Farnham Pay rate: £12.21 per hour (temporary) Hours: Monday to Friday, 9:00am 5:00pm Start date: Immediate Key Responsibilities: Handling inbound customer enquiries via phone and email Providing accurate information and resolving customer queries efficiently Processing orders, updates, and customer requests on internal systems Maintaining and updating customer records with a high level of accuracy Liaising with internal departments to ensure smooth service delivery Managing customer expectations and delivering a high standard of service...
FNZ
10 May, 2026
Full Time
Customer Service Representative
FNZ Basingstoke, UK
Role Description: We’re looking for dedicated customer service advisors to join our supportive, collaborative and simply brilliant team in our Basingstoke contact centre. You’ll be the key point of contact for customers when they call in. Providing them with information about their financial products and helping them become self-sufficient with our online platform. You’ll give a positive customer experience in each and every call, welcoming them in a professional manner. Opening hours are 8am – 9pm Monday – Friday and 8am – 6pm Saturday. There are both full and part time roles available. We offer a flexible working environment that allows team members to find a working pattern that suits their needs and empowers them to achieve their goals. Reports to:   Contact Centre Team Manager Team Responsibilities: At FNZ we live and breathe exceptional customer service and the team work collaboratively to ensure we deliver the experience our customers deserve....
Adecco
14 May, 2026
Temporary
Customer Service Representative
Adecco Newbury, UK
Customer Service Specialist (Temporary) Location: Newbury Contract Type: Temporary (long term) Hourly Rate: 13.50 per hour Start Date: ASAP Hybrid Working: 3 days in the office with rotating shifts Are you an enthusiastic customer service professional with a knack for administration? We have a fantastic opportunity for you to join a well-known organisation in Newbury as a Customer Service Specialist ! If you thrive in a collaborative environment and enjoy problem-solving, this role could be your perfect fit! About the Role: As a Customer Service Specialist, you will play a vital role in ensuring our customers receive top-notch support. You will be responsible for a variety of tasks that keep our operations running smoothly. Your day will be filled with engaging interactions and the satisfaction of resolving customer inquiries. Key Responsibilities: Process Repair/Work Orders, including Loaner management Arrange returns and collections, and handle...
Adecco
01 May, 2026
Permanent
Customer Service & Returns Coordinator
Adecco Newbury, UK
Customer Service & Returns Coordinator Salary: 27,000 + quarterly bonus Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced environment? If so, we want to hear from you! Our client also offers an impressive benefits package, making this a fantastic opportunity to grow your career. Key Responsibilities: Process customer orders and returns accurately and efficiently Handle customer enquiries via phone and email in a professional manner Provide updates on orders, pricing, and delivery timelines Resolve queries and complaints promptly Maintain accurate customer records and sales data Liaise with internal teams including sales and warehouse to ensure smooth order fulfilment About You: Previous experience in a customer service or returns role is preferred Excellent telephone manner and communication skills Strong attention to detail and organisation Ability to manage workload and meet deadlines Adecco is a...
AWD online
21 Apr, 2026
Full Time Permanent
Customer Service Advisor / Customer Support Agent
£25,235 yearly
AWD online Hybrid (Oxford, Oxfordshire, UK)
Customer Service Advisor / Customer Support Agent An exciting opportunity for a Customer Service Advisor / Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customers. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Representative, Contact Centre Agent, Technical Support Advisor, Call Centre Agent   SALARY: £25,235 per annum + Benefits LOCATION: Hybrid Working from Home and 2 Days per Week from the office in Thame, Oxfordshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, Monday to Sunday. Rotating shifts between 8am and 6pm with rotational weekends (days in lieu provided)   JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor / Customer Support Agent to join a supportive and...
Berry Recruitment
07 May, 2026
Permanent
Customer Service Administrator
Berry Recruitment Southmoor, Abingdon OX13, UK
Berry Recruitment are NOW hiring for a committed and experienced Customer Service Administrator work for a well-known supplier of consumables based in Abingdon, Oxfordshire on a hybrid working schedule. This is more than just a job - it's your chance to join a well-established company with a fantastic reputation in the industry, known for its friendly culture and supportive leadership. Role: Customer Service Administrator Location: Abingdon, Oxfordshire Salary: 28,000 Per Annum ( plus discretionary monthly commission (which is circa 3k pa) Hours: 08:30 - 17:00 Benefits: Benefits: 25 days holiday About the role: As Customer Service Administrator our duties will be: Act as first point of contact for customer enquiries via phone and email, delivering professional and timely support. Process orders received through email, telephone, and online platforms including Amazon. Use CRM systems to log, assess and resolve customer issues and complaints in...
AWD online
13 May, 2026
Full Time Contract
Sales Administrator / Customer Service Administrator
£25,000 - £30,000 yearly
AWD online Hounslow, UK
Sales Administrator / Customer Service Administrator An exciting opportunity for a Sales Administrator / Customer Service Administrator to join a busy manufacturing office supporting sales order processing, customer enquiries, stock control and sales support within a fast-paced team environment. If you’ve also worked in the following roles, we’d also like to hear from you: Sales Coordinator, Internal Sales Administrator, Office Administrator, Customer Service Assistant, Order Processing Administrator, Administrative Assistant, Administration Assistant, Sales Support Administrator   SALARY: £25,000 to £30,000 pro rata + Benefits LOCATION: Heathrow, West London – Fully Site Based JOB TYPE: Full-Time, 3 Month Fixed Term Contract (initial) WORKING HOURS: 39 hours per week, Monday to Thursday 8am to 4:30pm and Friday 8am to 3:30pm   JOB OVERVIEW We have a fantastic new job opportunity for a Sales...
Betfred
09 May, 2026
Permanent
Retail Customer Service - 40 Hours
Betfred Kidlington, UK
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...
Betfred
09 May, 2026
Permanent
Retail Customer Service - 40 Hours
Betfred Kidlington, UK
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...
Huntress - Crawley
22 Apr, 2026
Temporary
Customer Service Coordinator
Huntress - Crawley Epsom, UK
Customer Service Advisor Location: Epsom (Hybrid working available after training) Pay Rate: 12.71 per hour Hours: 37.5 hours per week - shifts between 8:00am and 8:00pm Monday to Friday , with occasional Saturdays from 9:00am to 6:00pm Contract Length: 12 weeks with the possibility of a permanent position Start Date: ASAP We are currently recruiting Customer Service Advisors to support one of our clients based in central Epsom In this role, you will be the first point of contact for members of the public, handling inbound enquiries about their membership, updating personal details, and assisting with general queries. As part of your training, you will also learn how to manage enquiries through web chat, email, and social media , so strong written communication skills are essential. This position is 37.5 hours per week, working shifts between 8:00am and 8:00pm Monday to Friday, with occasional Saturdays from 9:00am to 6:00pm. Hybrid working will be...
AWD online
14 May, 2026
Full Time Permanent
Data Entry Administrator / Customer Service Data Processing Assistant
£28,000 yearly
AWD online Hybrid (Battersea, London, UK)
Data Entry Administrator / Customer Service Data Processing Assistant An exciting opportunity for a highly organised administrator with strong data entry, customer service and communication skills to join a busy professional environment, supporting accurate data processing and client liaison activities. If you’ve also worked in the following roles, we’d also like to hear from you: Administrative Assistant, Office Assistant, Customer Service Advisor, Data Administrator, Data Input Assistant, Office Admin Assistant   SALARY: Starting Salary £26,500 per annum, rising to £28,000 per annum after successfully completing the probation period, plus bonus LOCATION: Hybrid. Your time will be split working remotely from home and spending a couple of days per week in the Battersea office. PLEASE NOTE: Candidates MUST live within a commutable distance to Battersea, London (SW11) – 10 Minute Walk from Clapham Junction Station...
Huntress
13 May, 2026
Temporary
Customer Service and Supply Specialist
£16.00 - £17.95 hourly
Huntress London, UK
Customer Service and Supply Specialist Temp ASAP Start 17.95ph Tottenham Court Road 9am-5.30pm Mon to Friday Hybrid role - 3 days in the office and 2 days from home An international FMCG business requires a Customer Service & Supply Specialist to join their small, fast-paced but detailed oriented logistics and customer service team on a temp basis. Key Responsibilities Manage the full customer order cycle from order receipt to invoice Handle customer enquiries, returns, and credit note processes Manage high volume of e-mail orders daily and ensuring accuracy Using SAP daily to ensure all orders updates are in real-time Coordinate daily operations with warehouses, production plants, and logistics providers Monitor stock levels and manage purchase orders for finished goods Work closely with Commercial, Marketing, Finance, and Supply teams to ensure smooth operations Resolve supply chain and delivery issues with external partners and stakeholders Skills &...
AWD online
24 Apr, 2026
Full Time Permanent
Hotel Receptionist / Customer Service Front of House / Front Desk
AWD online London, UK
Front Desk / Front of House Hotel Receptionist A great opportunity to join the company delivering excellent customer service, front desk support and administrative tasks in a busy hotel environment, using strong communication, organisation and multitasking skills. If you’ve also worked in the following roles, we’d also like to hear from you: Front Desk Agent, Guest Services Assistant, Front Office Coordinator, Hotel Customer Service Advisor, Reception Administrator Candidates will need to be available on a Full-Time, Permanent basis.   SALARY: Competitive LOCATION: Central London (Zone 1) JOB TYPE: Full-Time, Permanent WORKING HOURS: up to 48 hours per week, morning and evening shifts including weekends – flexibility is required for both shifts with day/days off on rotation   JOB OVERVIEW We have a fantastic new job opportunity for a Full-Time Front Desk / Front of House Hotel Receptionist to...
arriva
10 May, 2026
Full Time
Customer Service Team Leader
arriva Luton, UK
Customer Service Centre Team Leader Location: Luton Head Office Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next) Salary: £27,400 per annum + opportunity for overtime Benefits: Free bus pass, great career development and progression Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton. In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences. Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference , you’ll shape a culture...
Huntress
15 May, 2026
Contract
Customer Service & Logistics Coordinator
Huntress 39 Holloway Rd, London N7 8JP, UK
Customer Service & Logistics Coordinator Salary 35,000 - 38,000 Based at Stockley Business Park, Uxbridge Office-based role Contract: 12-month maternity cover (immediate start required) A well-established manufacturing organisation is seeking a Customer Service & Logistics Coordinator to join its team at Stockley Business Park. This role plays a key part in delivering high-quality after-sales support, ensuring the smooth management of spare parts, returns, and logistics processes. You will act as a central point of contact between customers, internal teams, suppliers, and warehouse partners, ensuring queries and operational issues are resolved efficiently and professionally. Key Responsibilities Manage customer queries and complaints relating to spare parts and after-sales service Process credits for spare parts and consumables in a timely and accurate manner Monitor spare parts inventory levels, supporting working capital targets and arranging...
Huntress
23 Apr, 2026
Contract
Customer Service & Credit Administrator
Huntress 39 Holloway Rd, London N7 8JP, UK
Customer Service & Credit Administrator - 12 month maternity contract Salary 30,000 Based at Stockley Business Park, Uxbridge Office-based role A well-established company in the printing industry is seeking a Customer Service and Credit Administrator to join its team at Stockley Business Park, Uxbridge. You will be delivering high-quality after-sales support, handling spare parts enquiries and complaints, processing credits, resolving invoice queries and coordinating returns and courier logistics. You'll work closely with customers, internal teams, suppliers and warehouse partners to ensure a smooth and efficient service. Candidates must be available immediately for a 12-month contract, looking to start ASAP! Key Responsibilities Handle customer enquiries and complaints relating to spare parts, ensuring timely and effective resolution Process credits for spare parts and consumables accurately and in line with company procedures Investigate customer...
Huntress - Maidstone
14 May, 2026
Temporary
Customer Service Administrator
£13.29 - £14.04 hourly
Huntress - Maidstone Horley, UK
Customer Service Administrator 13.29 per hour rising to 14.04 after 6 months Monday to Friday 08:00 - 16:00 We are recruiting on behalf of our client a leading company for a reliable and detail-oriented Customer Service Administrator to join their team. This is a great opportunity for someone with strong communication skills and a proactive approach to customer support and administration. Key Responsibilities: Respond to customer enquiries via phone, email, and online platforms Maintain accurate records and update internal systems Liaise with internal departments to resolve issues Provide general administrative support to the wider team The successful candidate: Organised Attention to detail Great customer service Proficient in Microsoft Office Comfortable on the phone If this role is of interest to you, please apply now with your up-to-date CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment...
Adecco
13 May, 2026
Contract
Customer Service Advisor
Adecco Hertfordshire, UK
Are you ready to make a difference in your community? Join our dynamic team as a Customer Service Advisor in Stevenage! This is a fantastic opportunity to engage with Hertfordshire citizens and businesses, providing them with access to essential Council services. Contract Type: Temporary Location: Stevenage on site Hours: Monday-Friday between 08:30-17:30, 1 Saturday in every 10-12 weeks (10-2) Why Join Us? Be the first point of contact for residents and businesses seeking support. Play a vital role in delivering high-quality, innovative services. Join a friendly team that values effective communication and collaboration. As a Customer Service Advisor, you will: Handle incoming customer requests primarily via telephone, email, and web services. Ensure all interactions are logged accurately using our technology systems. Provide advice, assistance, and support to citizens and businesses interacting with Council services. Maintain a high standard of service...
Huntress
12 May, 2026
Permanent
Customer Service Administrator
Huntress Crawley, UK
Customer Service Administrator, Crawley Monday to Friday, Office based A well-established and highly respected brand in Crawley is looking for a customer focused Administrator to join their friendly and supportive team. This is a varied role supporting key customer accounts, managing queries and coordinating orders within a busy environment. Strong customer service skills, excellent written communication and good attention to detail are essential, as much of the role involves handling customer queries via email. Full training and ongoing support will be provided, making this a great opportunity to join a stable and successful business with an excellent reputation. Key responsibilities: Managing customer queries and order enquiries via email and telephone Acting as a key point of contact for business customers Processing and coordinating customer orders accurately and efficiently Providing updates on lead times, deliveries and stock availability Liaising with internal...
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