Customer Service Manager – Newcastle 12-Month Secondment / FTC Location: Newcastle Closing Date: 17th February 2026 Join CrossCountry Trains and play a leading role in delivering outstanding service to thousands of customers every day. We’re looking for an experienced and passionate Customer Service Manager on a 12-Month Secondment (internal), 12-Month FTC (external) to lead our teams across Newcastle and the surrounding areas. As Customer Service Manager, you’ll inspire and guide a diverse group of customer-facing colleagues — including Train Managers, catering, revenue protection, and cleaning teams — to deliver safe, efficient, and high-quality service. This is a safety-critical role , requiring strong leadership, excellent communication, and a deep commitment to customer care and operational excellence. What you’ll be doing Leading your teams Provide clear leadership and direction to all Customer Service Teams, ensuring delivery of business...

Job Title: Customer Service Representative Location: Middlesbrough Salary: Competitive, dependent upon experience and qualifications Job Type: Permanent, Full Time About Bulkhaul: Bulkhaul Limited, established in 1981, is a global leader in the transportation of bulk liquids, dry bulk and gases. We are committed to delivering reliable, efficient, and safe logistics solutions to our customers worldwide. Our Middlesbrough headquarters fosters a dynamic and fast-paced environment where dedication and teamwork are the cornerstones of our success. About the Role: We are looking for a proactive and detail-oriented Customer Service Representative to support our commercial team. The ideal candidate will assist in managing customer relationships, preparing commercial documentation, and contributing to the overall effectiveness of our commercial operations. This role requires excellent communication skills, a keen eye for detail, and the ability to work effectively...

Job Title: Customer Service Representative Location: Middlesbrough Salary: Competitive, dependent upon experience and qualifications Job Type: Permanent, Full Time About Bulkhaul: Bulkhaul Limited, established in 1981, is a global leader in the transportation of bulk liquids, dry bulk and gases. We are committed to delivering reliable, efficient, and safe logistics solutions to our customers worldwide. Our Middlesbrough headquarters fosters a dynamic and fast-paced environment where dedication and teamwork are the cornerstones of our success. About the Role: We are looking for a proactive and detail-oriented Customer Service Representative to support our commercial team. The ideal candidate will assist in managing customer relationships, preparing commercial documentation, and contributing to the overall effectiveness of our commercial operations. This role requires excellent communication skills, a keen eye for detail, and the ability to work effectively...

Well Established Fire & Security Company Annual Salary reviews Progression Plans Overview This company builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in four specialist sectors: public service, enterprise, financial services, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run. The work we do is pioneering and fun. We build meaningfully, we think bigger and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer's point of view. Our values are know your craft, know...

Assistant Business Manager, Charlotte Tilbury - Fenwick Newcastle 40 hours per week, Full time position (Fixed Term Contract 6 months) About Your Role The Assistant Business Manager is a true brand ambassador, always reflecting the Charlotte Tilbury values. You are enthusiastic to meet and exceed targets, driving momentous team performance through maximum motivation. You place customer experience at the forefront of your leadership style, frequently thinking of new ways for the team to engage and satisfy the customer. You collaboratively work alongside your Business Manager in supporting seamless day to day operations on counter. Not only do you dare to dream it – you dare to do it. As a Assistant Business Manager you will Drive financial results in store to meet and exceed targets and key performance indicators. Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and...

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Plumbing & Heating engineer to join our team in Newcastle! Plumber Role Summary Ensure that routine maintenance is carried out to all Heating & Air-conditioning plant Ensure that Evaporation Cooling Systems and Domestic water systems are maintained to comply with the requirements of the L8 standard. Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order at all times. To carry out planned preventative maintenance and reactive works to other site plant as required. Ensure a professional image of CBRE Managed Services is presented to clients and visitors, and ensure excellence in customer service is delivered and promoted at all times. Plumber Hours Monday - Friday 3 weeks 07:30 - 15:30 & 1 week of 09:30 - 18:00 Overtime & weekend flexibility required On-Call...

Assistant Manager Luxury Retail Newcastle Up to 34,000 + Benefits Are you passionate about retail and leadership? Do you thrive in a customer focused environment? Zachary Daniels is recruiting a dynamic Assistant Manager to join a global luxury accessories brand opening a new concession in Newcastle city centre. If you are currently a Supervisor, Assistant Manager or Store Manager, this is a fantastic opportunity to join a brand rich in heritage. Assistant Manager Benefits: Competitive Salary - Earn up to 34,000 per year. Bonus Potential - Monthly and Annual bonuses to achieve. Travel Allowance - Generous monthly allowance Healthcare - BUPA Career Progression - Excellent opportunities to grow within a thriving luxury retail brand. Employee Discounts - Enjoy staff discounts A dynamic and inclusive work environment that values diversity and innovation. Key responsibilities of an Assistant Manager: Train, motivate, and develop the retail team to...

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Plumbing & Heating engineer to join our team in Newcastle! Plumber Role Summary Ensure that routine maintenance is carried out to all Heating & Air-conditioning plant Ensure that Evaporation Cooling Systems and Domestic water systems are maintained to comply with the requirements of the L8 standard. Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order at all times. To carry out planned preventative maintenance and reactive works to other site plant as required. Ensure a professional image of CBRE Managed Services is presented to clients and visitors, and ensure excellence in customer service is delivered and promoted at all times. Plumber Hours Monday - Friday 3 weeks 07:30 - 15:30 & 1 week of 09:30 - 18:00 Overtime & weekend flexibility required On-Call...

Assistant Manager Luxury Retail Newcastle Up to 34,000 + Benefits Are you passionate about retail and leadership? Do you thrive in a customer focused environment? Zachary Daniels is recruiting a dynamic Assistant Manager to join a global luxury accessories brand opening a new concession in Newcastle city centre. If you are currently a Supervisor, Assistant Manager or Store Manager, this is a fantastic opportunity to join a brand rich in heritage. Assistant Manager Benefits: Competitive Salary - Earn up to 34,000 per year. Bonus Potential - Monthly and Annual bonuses to achieve. Travel Allowance - Generous monthly allowance Healthcare - BUPA Career Progression - Excellent opportunities to grow within a thriving luxury retail brand. Employee Discounts - Enjoy staff discounts A dynamic and inclusive work environment that values diversity and innovation. Key responsibilities of an Assistant Manager: Train, motivate, and develop the retail team to...

Location: North East Team of 2 required: Technician and Team Leader Salary: 28219 for Technician, 29,259 for team leader Benefits: Company Van, Pension, Private Health, Hours: 45 hours - Monday to Thursday - Nights A fantastic opportunity has arisen for a Refrigeration Case Cleaning Technician to join one of the country's leading refrigeration service contractors. They have an immediate requirement for a Case Cleaning Technician to manage and carry out the cleaning of refrigeration cabinets in various supermarket stores throughout the region. Job Function: To undertake the cleaning of refrigerating cabinets whilst operating in compliance with company policy and procedure Delivery of planned cleaning of refrigerating cabinets which will involve emptying the cabinets, cleaning inside (including filters) in readiness for Refrigeration Engineers doing the maintenance on the cabinets. Liaising with the supervisor to ensure that cleaning tasks are delivered on...

Location: North East Team of 2 required: Technician and Team Leader Salary: 28219 for Technician, 29,259 for team leader Benefits: Company Van, Pension, Private Health, Hours: 45 hours - Monday to Thursday - Nights A fantastic opportunity has arisen for a Refrigeration Case Cleaning Technician to join one of the country's leading refrigeration service contractors. They have an immediate requirement for a Case Cleaning Technician to manage and carry out the cleaning of refrigeration cabinets in various supermarket stores throughout the region. Job Function: To undertake the cleaning of refrigerating cabinets whilst operating in compliance with company policy and procedure Delivery of planned cleaning of refrigerating cabinets which will involve emptying the cabinets, cleaning inside (including filters) in readiness for Refrigeration Engineers doing the maintenance on the cabinets. Liaising with the supervisor to ensure that cleaning tasks are delivered on...

Are you an experienced Receptionist or Administrator who enjoys meeting new people and working in different environments - but still wants the stability of weekday work? We're building a team of reliable Receptionists and Administrators to support our fantastic clients across Newcastle City Centre. You'll work on a range of short-term temporary assignments, covering holidays, absences, and busy periods. Position: Ad hoc Receptionist Working Hours: Monday - Friday Hourly Rate: 12.21 - 13 per hour Assignment Dates: Flexible dates available to support increased demand during peak periods Location: Newcastle City Centre Responsibilities: Greet visitors and provide them with a warm welcome, ensuring a positive first impression. Maintain a tidy and organised reception area. Assist with general administrative tasks, including data entry and photocopying. Manage incoming calls, redirecting them to the appropriate department or person....

Are you an experienced Receptionist or Administrator who enjoys meeting new people and working in different environments - but still wants the stability of weekday work? We're building a team of reliable Receptionists and Administrators to support our fantastic clients across Newcastle City Centre. You'll work on a range of short-term temporary assignments, covering holidays, absences, and busy periods. Position: Ad hoc Receptionist Working Hours: Monday - Friday Hourly Rate: 12.21 - 13 per hour Assignment Dates: Flexible dates available to support increased demand during peak periods Location: Newcastle City Centre Responsibilities: Greet visitors and provide them with a warm welcome, ensuring a positive first impression. Maintain a tidy and organised reception area. Assist with general administrative tasks, including data entry and photocopying. Manage incoming calls, redirecting them to the appropriate department or person....

About the role A fantastic opportunity is available for a Star Expert to join our team at Mercedes-Benz of Newcastle. As a Mercedes-Benz Star Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of Mercedes-Benz, accessories and vehicle ownership. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment. A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to...

About the role A fantastic opportunity is available for a Star Expert to join our team at Mercedes-Benz of Newcastle. As a Mercedes-Benz Star Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of Mercedes-Benz, accessories and vehicle ownership. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment. A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to...

Sales Assistant If you are looking to kick start your career as a sales assistant, the this is the role for you. As they are a thriving sales assistant, customer service and marketing company, who are due to open new locations soon, they have opportunities available within their ever-expanding sales assistant and customer service team! They pride themselves on a high standard of sales assistant product coaching and mentoring whilst providing their clients with new long-term customers. This makes them the perfect company to start your sales assistant career with. They are looking for driven people like you to join their friendly and fast-growing team. Initially you'll be mentored in promoting and selling their clients brand. There is also room to join other ambitious and career minded people on their Development Programme. They are looking for candidates who have these ideal attributes: - Self motivation and a strong work ethic - Great personal...

Sales Assistant If you are looking to kick start your career as a sales assistant, the this is the role for you. As they are a thriving sales assistant, customer service and marketing company, who are due to open new locations soon, they have opportunities available within their ever-expanding sales assistant and customer service team! They pride themselves on a high standard of sales assistant product coaching and mentoring whilst providing their clients with new long-term customers. This makes them the perfect company to start your sales assistant career with. They are looking for driven people like you to join their friendly and fast-growing team. Initially you'll be mentored in promoting and selling their clients brand. There is also room to join other ambitious and career minded people on their Development Programme. They are looking for candidates who have these ideal attributes: - Self motivation and a strong work ethic - Great personal...

Customer Service Support Administrator A fantastic opportunity for a customer-focused Customer Service Support Administrator to support motor dealer partners, manage finance proposals, and deliver compliant, high-quality service within a fast-paced financial services environment.   If you’ve also worked in the following roles, we’d also like to hear from you: Loan Support Officer, Loan Administrator, Financial Services Administrator, Car Finance Administration Assistant This job is officially known as a Finance Specialist within the organisation.   ALL LEVELS OF EXPERIENCE CONSIDERED - FULL TRAINING PROVIDED If you’ve worked in the motor trade or financial services, then great. If not, and you have excellent customer service and communication skills with confidence working with numbers, then we would like to hear from you.   SALARY: £25,500 per annum + Benefits  LOCATION: Newcastle, Tyne and Wear, North East England...