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a2dominion
16 Apr, 2026
Full Time Contract
Customer Service Caseworker / Service Recovery Complaints Officer
£31,397 - £38,007 yearly
a2dominion Hybrid (Ealing, West London / Hybrid)
Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker   SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35...
PS
03 Apr, 2026
Contract
Customer Service
Public Sector Recruitment 39 Holloway Rd, London N7 8JP, UK
Customer Service Professional Public Sector Focus A reliable and customer-focused professional with proven experience delivering high-quality service within public sector environments. Skilled in handling a wide range of enquiries, including face-to-face, telephone, and digital communications, while ensuring each interaction is managed with professionalism, empathy, and efficiency. Demonstrates a strong understanding of public sector values, including equality, diversity, confidentiality, and accountability. Experienced in resolving complex issues, de-escalating challenging situations, and providing clear, accurate information in line with organisational policies and procedures. Key strengths include: Excellent verbal and written communication skills Strong organisational and time management abilities Ability to prioritise workloads and manage high volumes of enquiries Confident in using IT systems and customer service platforms Calm, patient, and...
Huntress
31 Mar, 2026
Permanent
Customer Service Advisor
Huntress 39 Holloway Rd, London N7 8JP, UK
Customer Service Advisor Salary: 26,500 - 27,000 Based in Southall, West London Office-Based Role A well-established, family-run supplier of construction fixings and materials is looking for a Customer Service Advisor to join its busy Southall office. You will play a key role in supporting the sales team, processing customer orders, and preparing documentation to enable the warehouse to pack and dispatch orders for next-day delivery. Key Responsibilities: Handling inbound calls and assisting customers with orders for fixings and ironmongery products Responding to customer queries in a timely and professional manner Processing orders received via telephone and email Managing forward orders and ensuring accurate scheduling Liaising with internal departments to ensure smooth order fulfilment Supporting general administration, including filing, archiving, and maintaining office systems Key Skills Required: Previous customer service experience, ideally within...
AWD online
17 Mar, 2026
Full Time Permanent
Data Entry Administrator / Customer Service Data Processing Assistant
£28,000 yearly
AWD online Hybrid (Battersea, London, UK)
Data Entry Administrator / Customer Service Data Processing Assistant An exciting opportunity for a highly organised administrator with strong data entry, customer service and communication skills to join a busy professional environment, supporting accurate data processing and client liaison activities. If you’ve also worked in the following roles, we’d also like to hear from you: Administrative Assistant, Office Assistant, Customer Service Advisor, Data Administrator, Data Input Assistant, Office Admin Assistant   SALARY: Starting Salary £26,500 per annum, rising to £28,000 per annum after successfully completing the probation period, plus bonus LOCATION: Hybrid. Your time will be split working remotely from home and spending a couple of days per week in the Battersea office. PLEASE NOTE: Candidates MUST live within a commutable distance to Battersea, London (SW11) – 10 Minute Walk from Clapham Junction Station...
BR
09 Apr, 2026
Permanent
Sales and Customer Service Assistant - Immediate Start
Blackwater Recruitment Dartford, UK
Kickstart Your Long-Term Sales Career: Amazing Benefits & Full Training! Immediate Starts Available in Dartford (Slade Green) Ready to kickstart a rewarding career in sales with incredible perks from the start Our client, a thriving company in field sales and marketing, is looking for enthusiasticEntry Level Sales Assistants to join their vibrant self-employed team in Slade Green! No experience No problem - our client provides comprehensive training and a supportive environment where you can thrive. Please note: This role requires full-time commitment and is not suitable for individuals currently in education or current international students. Benefits of being a Sales Assistant: Fantastic Earning Potential: Enjoy a rewarding commission structure - your hard work directly impacts your earnings! Comprehensive Training & Development: They'll equip you with the skills and knowledge you need to excel in sales, setting you up for long-term success....
TE
11 Apr, 2026
Contract
Customer Service Advisor (Dutch Speaking)
TJX Europe Watford, UK
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you re working in our Distribution Centers, Corporate Offices, or Retail Stores TK Maxx & Homesense, you ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team a Fortune 100 company and the world s leading off-price retailer. Job Description: Could you be one of our Customer Service Associates? As the world s leading off-price retailer of clothing and homeware worldwide, we re all about putting our customers first. Everyone s aim is to provide them with a positive and memorable experience. In this Interim 12-month fixed term contract role, you ll be advising customers via telephone, email, using English and Dutch languages. Which means you'll need to be self-motivated, a great listener, and...
Huntress - Crawley
03 Apr, 2026
Permanent
Sales Support/Customer Service Administrator
Huntress - Crawley Reigate RH2, UK
Sales Support/Customer Service Administrator Permanent Full Time Hybrid (3 days in office, 2 from home) Location: Reigate Salary: 30,000 - 32,000 plus excellent benefits and company bonus We're working with a highly respected business in Reigate that's on the lookout for a proactive and organised Sales Support & Customer Service Administrator. Based in stunning modern offices and offering flexible hybrid working, this role gives you the chance to work at the centre of the action, supporting the sales team and ensuring an exceptional customer experience. What You'll Be Doing: This is a varied and rewarding role where no two days are the same. You'll be a key part of the sales engine-keeping systems updated, managing order processing, preparing quotes, coordinating product information, and supporting customer service. You'll also play a part in identifying new business opportunities and jumping in where needed to keep everything running smoothly....
Office Angels
14 Apr, 2026
Temporary
Customer Service Advisor
£13.50 - £15.00 hourly
Office Angels Hemel Hempstead, UK
Job Title: Customer Service Advisor Location: Hemel Hempstead Remuneration: 13.50 - 15.00ph dependant on experience Contract Details: Starting Monday 27th April - 3 month temporary assignment. Monday - Friday 9am - 5pm (5 days in the office) The ideal candidate is a strong problem solver with a passion for customer service, joining a vibrant team as a Complaints Assistant. This role plays a key part in ensuring clients feel heard, supported, and valued. Responsibilities: Manage incoming complaints with a cheerful and professional demeanor. Collaborate with various departments to resolve issues promptly. Document and track complaints to ensure follow-up and resolution. Provide accurate information and updates to clients regarding their concerns. Assist in identifying trends and suggesting improvements to our processes. If you thrive in a fast-paced environment and love helping others, we want to hear from you! Don't miss out-apply now! Office Angels is...
Huntress - Maidstone
15 Apr, 2026
Temporary
Customer Service Administrator
Huntress - Maidstone Horley, UK
Customer Service Administrator 13.29 per hour rising to 14.04 after 6 months Monday to Friday 08:00 - 16:00 We are recruiting on behalf of our client a leading company for a reliable and detail-oriented Customer Service Administrator to join their team. This is a great opportunity for someone with strong communication skills and a proactive approach to customer support and administration. Key Responsibilities: Respond to customer enquiries via phone, email, and online platforms Maintain accurate records and update internal systems Liaise with internal departments to resolve issues Provide general administrative support to the wider team The successful candidate: Organised Attention to detail Great customer service Proficient in Microsoft Office Comfortable on the phone If this role is of interest to you, please apply now with your up-to-date CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment...
Office Angels
31 Mar, 2026
Permanent
Customer Service Executive
Office Angels Guildford, UK
Join Our Dynamic Team as a Customer Experience and Culture Assistant! Location: Guildford (Free Parking Available) Salary: 25,000 - 27,000 per year ( dependent on experience) Hours: Monday to Friday, with occasional weekend shifts Are you passionate about creating memorable experiences for customers and colleagues? Do you thrive in a fast-paced, team-oriented environment? What You'll Be Doing: Serve as a key point of contact for our customers, ensuring they receive an outstanding experience every time. Support our operations team to keep everything running smoothly behind the scenes. Host and manage site visits and in-person interactions, leaving a lasting impression. Collaborate closely with teammates to drive exciting projects and contribute to our growth. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and...
South East Water
03 Apr, 2026
Permanent
Customer Service Advisor
South East Water Snodland, UK
Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £24,810.59. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and...
South East Water
03 Apr, 2026
Permanent
Customer Service Apprentice
South East Water Snodland, UK
Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...
Bucks and Berks Recruitment
14 Apr, 2026
Permanent
Customer Service Administrator/Scheduler
Bucks and Berks Recruitment High Wycombe, UK
We have a fantastic opportunity for a bright, personable and customer focused Administrator to join our client, a well established company based in High Wycombe. We are looking for someone to be responsible for ensuring that customer orders are processed efficiently and accurately, from initial contact through to delivery and invoicing. This role involves lots of customer interaction, coordination with internal teams and various administration tasks. We require someone for this role with previous experience in scheduling out engineers or contractors. The role is office based, Monday to Friday, £28k plus excellent benefits including 25 days holiday and private healthcare after probation. Duties include Contacting customers, discussing their requirements and delivery schedules Answering emails and calls from customers Processing orders onto Sage and making sure all details are correct Allocating stock and preparing tickets for the Production Supervisor Generating forecast...
BAP Pharma Ltd
26 Mar, 2026
Permanent
French Speaking Customer Service Advisor
BAP Pharma Ltd Marlow SL7, UK
French Speaking Customer Service Advisor Location : Office Based, Marlow, Buckinghamshire, SL7 1TB Salary : Up to £32,000 subject to experience + bonus plan + benefits Contract : Full time, Permanent Benefits : Private medical insurance, Life insurance, Company pension, Competitive leave, Flexitime, Free on-site parking, Company sick pay, Referral programme and Wellness programme! BAP Pharma is the fastest-growing, independently owned pharmaceutical clinical trials supply organisation, with specialist divisions in Comparator Sourcing, Secondary Packaging & Labelling and Global Storage & Distribution. Our story is one of incredible growth and success, which has culminated in receiving many prestigious awards, such as recognition in Diversity & Inclusion and Social & Environmental, and the continued expansion of our core business operations in UK, Germany and the USA. We are now looking for experienced and passionate professionals who are dedicated to...
arriva
12 Apr, 2026
Full Time
Customer Service Team Leader
arriva Luton, UK
Customer Service Centre Team Leader Location: Luton Head Office Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next) Salary: £27,400 per annum + opportunity for overtime Benefits: Free bus pass, great career development and progression Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton. In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences. Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference , you’ll shape a culture...
RG Setsquare
26 Mar, 2026
Permanent
Customer Service Advisor (Call Centre) Saturday and Sunday Only
RG Setsquare Chelmsford, UK
A leading housing organisation is looking for up to 6 Call Center Officers to work weekends only from either: 11:00 am till 22:00pm, 13:00pm till 22pm or 08:00am till 17:00pm There will be a 1 hr break to be based in a busy contact center in Chelmsford to start on the 20th April Start date for these roles is the 20th April and is non-negotiable due to training taking place in the first 2 weeks. If you are not available to start on this date and are not available to attend the training, please do not apply. Training will be paid. Please be aware these roles will be office based until you pass your working from home sign off which can take a couple months at least. As one of our Customer Service Advisors you'll be the first point of contact in providing outstanding customer service to a diverse range of our customers and residents, over the phone and digital channels including emails and social media. In this varied role you'll be providing advice and assistance on a...
RG Setsquare
26 Mar, 2026
Permanent
Customer Service Advisor (Call Centre) Out of hours
RG Setsquare Chelmsford, UK
A leading housing organisation is looking for up to 6 Call Center Officers to work out of hours on a rota basis only (PM) from : TWO WEEK ROTA WEEK 1: MON (Apply online only); TUE OFF; WED OFF; THU (Apply online only); FRI (Apply online only); SAT OFF; SUN OFF WEEK 2: MON OFF; TUE (Apply online only); WED (Apply online only); THU OFF; FRI OFF; SAT (Apply online only); SUN (Apply online only) There will be a 1 hr break on sat and sun to be based in a busy contact center in Chelmsford to start on the 20th April Start date for these roles is the 20th April and is non-negotiable due to training taking place in the first 2 weeks. If you are not available to start on this date and are not available to attend the training, please do not apply. Training will be paid. Please be aware these roles will be office based until you pass your working from home sign off which can take a couple months at least. As one of our Customer Service Advisors you'll be the first point of...
Office Angels
16 Apr, 2026
Permanent
Customer Service Coordinator - Immediate Start Available
Office Angels Horsham, UK
Job Title: Customer Service Coordinator Location: Horsham Hours: Full-time, Monday to Friday Salary: 28k About the Role We are looking for a friendly, organised, and customer-focused Customer Service Administrator to join our clients friendly team. This role is ideal for someone who enjoys working with people, is confident handling enquiries, and can manage administrative tasks efficiently while delivering excellent customer service. Key Responsibilities Acting as a first point of contact for customers via phone, email, and online enquiries Providing accurate information and resolving customer issues in a professional and timely manner Processing orders, bookings, or requests using internal systems Maintaining accurate customer records and updating databases Liaising with internal teams to ensure customer queries are followed through Supporting the wider team with general administrative duties About You Previous experience in a customer service or...
Office Angels
16 Apr, 2026
Contract
Customer Service Co-ordinator
£14.00 - £15.00 hourly
Office Angels Gillingham, UK
Position: Customer Service Coordinator Location: Gillingham Contract Type: Temporary Hours: Monday - Friday, 8:30am - 5:00pm, Office Based Start: ASAP Hourly Rate: £14.00 - £15.00 Are you a friendly and organized individual with a passion for customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity just for you! What You'll Do: As our Customer Service Coordinator, you will be the first point of contact for our valued customers. Your role will be crucial in ensuring smooth communication and excellent service delivery. Here's what you can expect: Respond to Inquiries: Handle customer inquiries via phone and email with a professional demeanour Order Management: Process customer orders accurately and efficiently, ensuring a seamless experience from start to finish Problem Solving: Address customer issues and complaints with a positive attitude, finding solutions that leave customers...
Huntress - Maidstone
15 Apr, 2026
Permanent
Customer Service Administrator
Huntress - Maidstone Gillingham, UK
Customer Service Administrator 26,000 We are recruiting on behalf of our client a leading company withing the cosmetics ingredients sector for a reliable and detail-oriented Customer Service Administrator to join their team. This is a great opportunity for someone with strong communication skills and a proactive approach to customer support and administration. Key Responsibilities: Respond to customer enquiries via phone, email, and online platforms Process orders, returns, and customer account updates Maintain accurate records and update internal systems Liaise with internal departments to resolve customer issues Provide general administrative support to the wider team The successful candidate: Organised Attention to detail Great customer service Proficient in Microsoft Office If this role is of interest to you, please apply now with your up-to-date CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a...
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