Capita
Rotherham, UK
Salary: £23,400 per annum Start date: 10th February 2025 Permanent Contract - 37.5hrs a week Location: Hybrid working from our Dearne Valley office - two days in office and 3 days from home. Shift: working 5 days out of 7 including 1 weekend day - 10am to 6pm Training: 3 weeks in office. Office working will continue until deemed competent and then hybrid will begin. Job title: RSPCA Customer Service Advisor Job Description: What will you deliver? Supporting with inbound calls Delivering a service which makes RSPCA callers feel heard and supported Dealing with a range of calls from reports of animal cruelty to rehoming animals Who are we looking for? Compassionate with the ability to communicate clearly and effectively An ability to learn new skills quickly, including adopting new processes and technology An ability to think on your feet and adapt to different situations A good listener, who can be empathetic, show...