Job Title : Customer Service Assistant Location : Edinburgh (Gyle - EH12 9EB) Contract : Temporary (8 months with possibility for extension) Start Date : 19th October 2026 Working Pattern : Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate : 14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their Homes Operations Mortgages New Business Team Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the...

Customer Service Representative - Edinburgh Salary: 26,000 per annum Location: Edinburgh Working Pattern: Monday to Friday Hours: Full-time Contract: Permanent Ready to take your customer service career to the next level? Are you an experienced Customer Service or Contact Centre professional who enjoys speaking to customers, solving problems and making sure people receive the right support? We're looking for a confident and customer-focused Customer Service Representative to join an established organisation in Edinburgh, supporting a diverse range of business customers. This is a fantastic opportunity for someone who enjoys a fast-paced environment, takes pride in delivering great service and wants to build their experience within a professional, supportive organisation. The Role As a Customer Service Representative, you'll be a key point of contact for business customers, helping them with a variety of queries and making sure their experience is as smooth and positive...

Part Time Customer Service Representative - Edinburgh Salary: 26,000 per annum Location: Edinburgh Working Pattern: Monday to Friday Hours: Full-time Contract: Permanent Ready to take your customer service career to the next level? Are you an experienced Customer Service or Contact Centre professional who enjoys speaking to customers, solving problems and making sure people receive the right support? We're looking for a confident and customer-focused Customer Service Representative to join an established organisation in Edinburgh, supporting a diverse range of business customers. This is a fantastic opportunity for someone who enjoys a fast-paced environment, takes pride in delivering great service and wants to build their experience within a professional, supportive organisation. The Role As a Customer Service Representative, you'll be a key point of contact for business customers, helping them with a variety of queries and making sure their experience is as smooth and...

You must live in Scotland to be considered for this role. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 13th of October You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 13.49 per hour, overtime: 20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required -...

Customer Service Advisor Glasgow City Centre (Hybrid after probation) 24,500 Full-Time, Permanent Monday to Friday (No evenings or weekends) Looking for a customer-focused role with no evenings or weekends? We're looking for friendly, confident people who enjoy helping others to join our client's growing Customer Service team. Whether your experience comes from retail, hospitality, travel, sales, contact centres or any other customer-facing environment, we'd love to hear from you. Before you apply can you commit to the following: Start date: 24th August Four weeks of office-based training required (no holidays or time away can be requested during this time) No annual leave can be taken during October due to operational requirements What You'll Be Doing Speaking with customers over the phone and handling a range of enquiries Providing clear, professional and helpful support Responding to customer emails Taking ownership of queries and seeing them through to resolution We're...

You must live in Scotland to be considered for this role. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 13th of October You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 13.49 per hour, overtime: 20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required -...

Customer Service Advisor We have a rewarding new job opportunity for a customer-focused individual with excellent communication skills to provide free, impartial and tailored advice to householders on energy efficiency, carbon reduction and fuel poverty support. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Assistant, Customer Service Representative, Customer Support Advisor, Customer Care Advisor, Call Centre Agent, Contact Centre Advisor, Client Services Advisor, Customer Service Administrator, Helpdesk Advisor, Energy Advisor FULL TRAINING PROVIDED Comprehensive training will be provided, including a City & Guilds Energy Awareness course and an SQA-accredited qualification over 6–9 weeks. Training takes place Monday to Friday, 9:00am to 5:00pm. Additional training will be offered based on role requirements.   SALARY: £24,469 per annum + Benefits LOCATION: This hybrid...

Customer Service & Connections Advisor Location: Cambuslang Hourly rate: 13.29, increasing after 6 months. Job Type: Full-Time, ongoing temporary role About the Role We are seeking a Customer Service & Connections Advisor to join our team in Cambuslang. This role is ideal for someone who enjoys helping people, building relationships, and delivering a high standard of customer service. As the first point of contact for customers, you will manage enquiries, provide support, and ensure a positive experience throughout every interaction. You will work closely with internal teams to resolve issues and maintain strong customer relationships. Key Responsibilities Respond to customer enquiries via phone, email, and online channels. Provide accurate information and resolve customer issues in a timely manner. Build and maintain positive relationships with customers and stakeholders. Update customer records and maintain accurate system data. Escalate complex...

Customer Service Administrators multiple roles available Based at South Gyle Fully office-based roles with free parking Full-Time roles Monday to Friday 8:00am to 4:00pm Long-Term temporary contracts minimum 9 months with strong potential to be extended & may become permanent Pay rate of 13.50 per hour + holiday pay Search Consultancy are currently working with one of our major Financial Services clients based at South Gyle to recruit a number of Customer Service Administrators to provide back office Administration support to their customer operations. PLEASE NOTE - as this role will be working within Financial Services candidates MUST be able to pass both a criminal record check (Disclosure Scotland) and a Credit Check. The successful candidates will be responsible for the following: Processing both customer and advisor requests through the company's investment platforms & internal systems Ensuring requests are completed correctly in line with SLA's...

Customer Service Advisors - Financial Services multiple roles available Based at South Gyle Fully office-based roles with free parking Full-Time roles Monday to Friday 9:00am to 5:00pm Long-Term temporary contracts minimum 9 months with strong potential to be extended & may become permanent Pay rate of 13.50 per hour + holiday pay Search Consultancy are currently working with one of our major Financial Services clients based at South Gyle to recruit a number of Customer Service Advisors to work in their Front Office contact centre. PLEASE NOTE - as these roles will be working within Financial Services candidates MUST be able to pass both a criminal record check (Disclosure Scotland) and a Credit Check. The successful candidates will be responsible for the following: Acting as the first point of contact for both advisors & customers via both telephone calls and digital channels Supporting with outbound customer contact where it's required Delivering...

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Sunday's: 17.48 Sunday's after 8pm - Midnight 19.73 Overtime/Bank Holidays - 20.97 Overtime/Bank Holidays 8pm - Midnight - 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 All Shift will have Flex start times within 45 min window. Shifts and Start time will be provided 4 weeks in advance Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading...

Customer Service Location: Glasgow Pay Rates: 13.97 to 32.55 per hour Contract: Temporary to Permanent Start Date: 21/09/2026 Hours: 25hrs per week (including weekends & bank holidays) Shift Patterns: 2 shifts of 9 hours (10.5 hours total including unpaid breaks ) 2 15-minute unpaid breaks 2 30-minute unpaid breaks 1 shift of 7 hours (8.25 hours total including unpaid breaks) 1 15-minute unpaid break 2 30-minute unpaid breaks 4 x RDOs scheduled between Sunday and Thursday. Training Full-time Monday - Friday & will take place 18:00 - 2:45am for the first 2 weeks and 20:00 - 04:45 the last 2 weeks 100% attendance is required during training . We're inviting you to bring your skills to a role that truly makes a difference-joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls. As part of a team working 24/7 365 days a year we make a difference to people's...

Customer Service Coordinator (1 year Fixed term contract) Salary: 30,000 Location: Canary Wharf Hours: Monday - Friday 8am -5pm or 8:30am-5:30pm -full time office based Perks: Social events, Christmas and Summer parties, office snack and treats! We are currently looking for a Customer Coordinator to join a busy design and interiors company based in the heart of Canary Wharf. This is an excellent opportunity for an organised and customer-focused individual who enjoys delivering exceptional service while supporting day-to-day administrative operations. The successful candidate will play a key role in ensuring customer enquiries are handled efficiently and accurately, contributing to a positive customer experience. Duties: Acting as the first point of contact for customer enquiries Providing outstanding customer service and resolving queries in a timely and professional manner Processing customer orders, sample requests and documentation accurately Ensuring...

Customer Service Advisor (Financial Services) Location - Glasgow (North) Salary - 24500 + commission Hours - Monday - Friday 9:00am - 5:00pm (Office-based) The Opportunity Do you enjoy building strong working relationships and delivering a high level of service in a fast-paced environment? Are you someone who takes ownership and thrives on resolving queries from start to finish? Office Angels are delighted to be working with a long-standing and valued client within the financial services sector to recruit a Customer Service Advisor to join their Glasgow team. This opportunity will see you supporting a portfolio of clients, managing queries through to resolution, and ensuring a smooth, professional service at every stage. You'll play a key role in maintaining strong relationships and delivering consistently high standards. What You'll Be Doing Acting as a key point of contact, building trusted relationships with clients Managing queries from initial...

LOCATION: The Forge SHIFT PATTERN: 5 days over 7, 40 hours per week PAY RATE: £13.09 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! Job Purpose:  The Customer Service Officer is responsible for providing a welcoming, professional and high-quality customer service experience to all visitors, retailers and stakeholders within the shopping centre.  The role acts as a key point of contact for customers, assisting with enquiries, providing information about the centre and its facilities, supporting centre promotions and events, and helping to ensure that visitors have a positive and enjoyable...

Location: Glasgow Skypark. Sky Park 1 | Level 2 | 8 Elliot Place, Glasgow, G3 8EP Salary: £28,267.20 per annum Contract Type: Permanent. Hybrid working contract. Training fully office based for 8 weeks. Hours: 40 Hours a week, Monday – Friday shifts between 8am - 6pm. No weekend hours. Capita is seeking Customer Service Advisors (2 roles available) to be part of our vibrant team, on a key Financial Services contract based in Glasgow. You will be responsible for assisting customers with queries and general administration of their life and pensions account, with most contact being inbound telephone-based. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. The roles will be on a full time, permanent basis, working 40 hours per week with shifts...

Inbound Customer Service Advisor Location: Arbroath Pay: 12.71 per hour Contract: Temporary Assignment - Initially 1 Month with Potential Extension Start Date: ASAP Are you passionate about delivering excellent customer service? We are currently recruiting Inbound Customer Service Advisors to join a busy and supportive team based in Arbroath . This is an excellent opportunity for individuals who enjoy helping customers, solving queries, and working in a fast-paced environment. Key Responsibilities Handling inbound customer calls and enquiries professionally and efficiently Providing accurate information and resolving customer queries Delivering a high standard of customer service at all times Updating customer records and systems accurately Working collaboratively with colleagues to ensure excellent customer outcomes Working Hours Working 5 days out of 7 , including every second weekend Shifts operating between 7:00am and 10:00pm...

We are hiring METER READERS in your postcode now; no experience is required. Are you looking for Full Time work, close to home? Do you like working in an active outdoor role? Do you want to take control of your schedule and work flexibly? If the answer is yes, then this could be the role for you. As a Meter Reader you will be responsible for collecting data from gas, electricity & water meters for both commercial and residential properties. You will update meter reads accurately throughout the day on your handheld device, also entering the details on a handheld device at each location and providing excellent customer service. What we offer: 13.23 - 13.97 per hour basic pay (weekly payment) Weekly Hours 40 - 45 hours a week with flexible start and finish times Monday - Friday (occasionally Saturday) between 8am - 8pm. 29,000 to 35,000 average annual earnings including bonusses. Bonus scheme with earnings up to 2000 monthly. Overtime rates ( 16 -...

£31,650 + Company Car or Car Allowance | Flexible Schedule Join us as a Field Officer and play a key role in supporting local communities. You’ll visit customers at their homes, discuss TV licence requirements, explain available solutions, and help them take the next steps—with full training, great benefits, and the freedom of working independently. Job title: Television Licence Field Officer Job Description: What You'll Be Doing As a Field Officer, you'll play an important role in supporting TV Licensing by engaging with customers across the Fife/Edinburgh/Lothian areas. Working independently, you'll manage your own daily schedule, visiting addresses where no TV licence is recorded and helping customers understand their licensing obligations. Key responsibilities include: Visiting residential addresses throughout the KY4,5,11,12, EH4-EH23, EH29-30, EH47-48, EH52-EH55 postcode areas Speaking with customers professionally and respectfully...

Corporate Receptionist Central Edinburgh based onsite role Various sporadic shifts available 8:00am to 2:00pm Monday to Friday 6 hours per day Pay rate of 13.00 per hour + holiday pay Search Consultancy are currently working with one of our Nationwide clients who are looking to bring in an experienced Receptionist to provide cover on a number of dates before the end of the year. This will be a relatively basic Front of House & Administrator role, but will very likely lead to more work for the successful candidate from not only this client, but other clients in the area. With the shifts being sporadic this role would be best suited to a "career temp" or a candidate who can make themselves available when required, but candidates on the market for permanent work or in-between roles will also be considered. Duties involved in this role will include: Working on the front-desk Reception, providing excellent service to all visitors & staff entering the office...