Citrus Recruit are excited to be recruiting for a Customer Service Coordinator for a leading house builder in Birmingham. You will be dealing with customers, partners, technicians and subcontractors to ensure that all customer service queries and complaints are dealt with. This established company have developed themselves to be a leading brand within their construction. This is an office-based role, the successful candidate will have Customer Service experience within house building or construction. Responsibilities & day to day duties As a Customer Service Coordinator, you will be responsible for: Handle customer enquiries via email or phone promptly and in line with SLAs to ensure a positive experience. Issue and follow up on instructions to subcontractors to ensure timely resolution. Monitor and progress works to achieve completion within 28 days where possible. Deliver excellent, empathetic customer service throughout the customer journey....

Location: 2 Prince's Way, Solihull, B91 3ES (Office-based initially, with the potential for hybrid working) Start Date: ASAP Duration: 6 months Pay Rate: 14.70 per hour Working Hours: Monday to Friday, 8:00am-4:00pm or 9:00am-5:00pm About the Role The Smart Metering Operations Advisor will work within the Smart Metering Operations team, supporting the end-to-end delivery of smart metering services for micro-business customers. This role plays a vital part in ensuring compliance obligations are met while driving the successful rollout and upgrade of smart meters across the portfolio. The position requires strong customer engagement skills to obtain access information, book and manage meter exchanges, and review industry data flows to ensure accuracy and compliance. The postholder will be responsible for coordinating with internal and external stakeholders to achieve business objectives while providing high-quality service to customers. Key Responsibilities Support the rollout and...

Outbound Customer Services Advisor Location: Remote, UK based - offices based in Bristol & Manchester Salary: 12.60 per hour (weekly pay) Job Type: 6 months (possibility to extend) Background Checks: DBS and Basic Credit Check Required About the Role: Our client's legal team is looking for a compassionate and driven Outbound Customer Services Advisor to support individuals following bereavement. The role involves making outbound calls, providing guidance on next steps, and determining the likelihood of Probate being required. Handling sensitive conversations with care and professionalism is essential, as is achieving performance targets to ensure successful outcomes for client. This position operates within a regulated environment, requiring strict compliance with GDPR and Solicitor's Regulation Authority (SRA) rules. Key Responsibilities: Making outbound calls to clients and providing support as per agreed call structures. Delivering a sensitive, structured, and...

Job Title : Service Centre Consultant Location : Birmingham City Centre (B3) Contract Type : Temporary - 12 months Start Date : 21st January 2026 Pay Rate : 14.02 per hour Working Pattern : Full-time. Mon-Fri shifts will fall between 8am - 6pm Role requires 1 Saturday shift every 6 weeks 9am-2pm with a day off in the week in lieu. Hybrid Working : Work from home 3 days per week (First 6 weeks is 100% office based for training) About the Opportunity Join a team that supports over a million business banking customers with their everyday needs. As a Service Centre Consultant, you'll be part of a dynamic contact centre environment where empathy, digital confidence, and resilience are key. You'll begin with a 6-week induction led by our friendly training team, gaining the knowledge and confidence to thrive. This role offers a clear path for development and career progression within a supportive and inclusive workplace. Key Responsibilities...

Studley - £14 per hour plus holiday pay - Maternity Contract Do you enjoy keeping lots of moving parts under control and getting a quiet sense of satisfaction when everything runs like clockwork? This role could be your thing. Our client is looking for a Collection Service Assistant to join their operations team. You ll be at the heart of the collection process planning collections, talking to depots and carriers, and fixing issues before they become problems. What will my day-to-day duties be for this Customer Service Assistant role? Planning collections Organising collection orders with drop points and carriers Scheduling collections to maximise recovery rates Issuing collection orders and chasing where needed Helping plan collections for major distribution centres and direct service customers Talking to drop points Being the first point of contact for drop points regarding pallet collections Making outbound calls to arrange collections and deal with...

Customer Service Advisor Burton-On-Trent, DE14 3HD Monday - Friday – 37.5 Hours per week Starting Salary - £23,914 (rising annually & with development) At Marley, we're not just industry leaders - we're at the forefront of innovation, constantly pushing the boundaries of technology and investing in our people’s growth. We're part of Marshalls plc - the UK’s leading manufacturer of hard landscaping, building and roofing products. Our combined legacy and reputation have never been stronger! We have an exciting new opportunity for a  Customer Service Advisor  to join our passionate team at our  Burton on Trent  Site. This is a full-time, office-based role (five days per week). What you'll be doing: Building strong customer relationships and ensuring complete customer satisfaction Managing your customer caseload and working closely with our sales team to provide a seamless service Resolving customer queries by email and telephone quickly and efficiently, delivering...

Join Our Team as a Technician! Are you ready to make a difference in your community? We are seeking a dedicated Technician to join our team at the Civic Centre in Wolverhampton. This is a fantastic opportunity to contribute to essential services while developing your skills in a supportive environment! Position Details: Contract Type: Temporary Hourly Rate: 13.69 Contract Length: 6 months Start Date: January 5, 2026 Working Pattern: Full Time (37 hours per week) Dress Code: Smart What You'll Do: As a Technician, you will play a vital role in ensuring that services run smoothly and efficiently. Your responsibilities will include: Accurately assessing and determining liability for council tax and business rates in less complex cases. Evaluating entitlement to housing benefit and council tax support for straightforward claims. Handling customer inquiries face-to-face, via telephone, or in writing with professionalism and care. Maintaining accurate data from various sources for...

Berry Recruitment are NOW hiring for a committed and experienced Customer Service Representative to work for a company in Banbury. This role would be suitable for a candidate who is seeking a portfolio of clients to manage, processing orders, raising invoices using SAP and credits and the day-to-day management of their clients. Role: Customer Service Location: Banbury Salary: 28,000 per Annum depending on experience Hours: Monday - Friday, 37.5 hours a week Key Responsibilities of the Customer Service Representative: Liaises with a defined group of clients to establish and monitor account activity. Liaises with international group sites, logistics/carriers to ensure products delivered to client's requirements. Responds promptly to any customer enquiries. Deals directly with customers on any Customer Service-related questions either by telephone, electronically or face to face. Accurately inputs and maintains sales orders from initial receipt, through...

Customer Service Advisor - Temp to Perm Opportunity Location: Corby, NN17 Start Date: 13th October Type: Temporary ongoing with potential to become permanent Pay: 12.31/hour for the first 12 weeks whilst training 13.01/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Day Shift (37.5 hrs/week): Core hours: Monday to Friday between 07:00 - 18:00 Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm Post-training: Rotating shift system based on business needs Occasional requirement to work a weekend if staffing levels are low. Key Responsibilities Deliver exceptional...

Customer Service Advisor - Temp to Perm Opportunity Saturday & Sunday 7:00am-3:15pm, Monday to Wednesday between 8:00am-9:00pm Location: Corby, NN17 Start Date: 13th October Type: Temporary ongoing with potential to become permanent Pay: 12.31/hour for the first 12 weeks 13.01/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Saturday & Sunday 7:00am-3:15pm, Monday to Wednesday between 8:00am-9:00pm (37.5hrs) Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm Post-training: Rotating shift system based on business needs Key Responsibilities Deliver exceptional...

We are now recruiting for a Customer Service Team Leader to join our Enquiry Centre team based in Stafford! This is hybrid, full-time role working 37.5 hrs per week, Monday to Friday between 8.00 am and 8.00 pm with some Saturday between 9am and 5pm.' You will be expected to be in the office during training periods, plus every Thursday. This is a non-sales environment, taking inbound service calls. Salary: £30,198 Job title: Customer Service Team leader Job Description: What you'll be doing: Coaching and developing a team of approximately 15 customer service advisers to deliver excellent customer service Working with team members to meet customer needs in a responsive and efficient manner, managing escalated problems and performing root cause analysis of any trends identified to improve the customer experience. Drives employee engagement Ensures all KPIs are met Hiring, training, assigning, directing, and evaluating staff. What were looking...

Customer Service Advisor Milton Keynes Join a leading global consumer goods brand as a Customer Service Advisor . You ll be part of a busy team and the first point of contact for customer enquiries. What you ll do Handle inbound calls and support customers with queries Review and check customer contracts with strong attention to detail Deliver excellent customer care at all times What we re looking for Confident, customer-focused communicator Strong attention to detail Previous customer service experience is an advantage Working hours Full-time, 8:00 am 5:30 pm If this sounds like the right role for you, we d love to hear from you. All applicants will be assessed solely on their skills, qualifications, and ability to perform the role. This advert is inclusive and does not discriminate on any protected characteristics. Please note. Every candidate will be assessed in accordance with their qualifications, merit, and ability to perform the...

Customer Service Advisor / Collections Advisor MUST HAVE FCA / Financial Services Experience Location: Milton Keynes (Hybrid Working) Salary: Competitive + Excellent Benefits Hours: Monday Friday, 8:30am 5:30pm (1 in 4 Saturdays, 9am 1pm) An exciting opportunity has arisen for a Collections Advisor to join a forward-thinking, high-growth business based in Milton Keynes. This dynamic organisation is reshaping the way customer support operates within consumer finance. With a strong emphasis on empathy, technology, and compliance, they re looking for someone who can confidently navigate challenging conversations and turn them into positive outcomes for both the business and the customer. The role: The successful candidate will be responsible for engaging with customers across multiple channels phone, SMS, email, and chat to resolve outstanding balances in a professional, compliant, and customer-focused manner. Whether it s providing support to those facing...

Berry Recruitment are NOW hiring for a committed and motivated Customer Service/Planner Administrator to work for a small and supportive organisation in a small village near Thame, Oxfordshire. Commutable from Thame, Haddenham, Bicester and Aylesbury. Role: Customer Service/Planner Salary: 29,000 - 29,000 per annum Location: Bicester , Oxfordshire Hours: Monday to Friday - Office Based Key Responsibilities of the Customer Service/Planner: Comfortable and confident talking on the phone to internal and external people. Excellent time management - responding quickly and effectively to client queries/general emails. Responsible for managing a busy shared inbox as well as your own personal inbox. Scheduling and allocating works to internal engineers as well as subcontractors in a timely and efficient manner. Prioritising important works to ensure the SLAs are met which have been set by the client. Consistently updating in-house system. Raising various...

Social Care Customer Service Officer Pay: £17.29 per hour Contract: Initial 3-month contract, starting ASAP Location: Hybrid (County Hall, Oxford) 1 2 days per week onsite Working Pattern: Tuesday and Wednesday hybrid requirement About the Role We are seeking a Specialist Customer Service Officer to act as the first point of contact for adult social care enquiries. This critical role involves engaging with the public and liaising with partner agencies including medical professionals, police, and fire and rescue services. You will handle complex and sensitive information such as emergency service reports, safeguarding referrals, bed leaver reviews, and assessments for disability aids. You will also provide signposting to relevant Oxfordshire services in line with the Oxfordshire Way. The post requires confident navigation of multiple health and social care systems to ensure accurate, timely, and effective service delivery. To find out more information please contact (url...

Position; Temporary Customer Service Advisor Location; Cowley Salary; 30,000 per annum Planet Recruitment have registered a new opportunity for a well-established organisation who are seeking a temporary Customer Service person based on the outskirts of Cowley, Oxfordshire. Due to location you will ideally drive however can be accessible via public transport. Working hours are Monday to Friday 9 am - 5 pm. Main responsibilities; Customer First Support Line: Serve as the initial point of contact, delivering superior customer experience via phone, email, and (video) chat. Customer Support & Troubleshooting: Provide expert guidance on product-related topics (installation, usage, maintenance) and services (delivery, warranty) and handle complaints, offering appropriate solutions and follow-ups to ensure resolution. Coordination: Communicate with transport service providers to ensure seamless delivery processes. Order Processing: Manage...

Are you passionate about helping others and making a real impact in your community? We're looking for Specialist Customer Service Officers to join our dynamic Contact Centre team, the first point of contact for a wide range of essential services across Oxfordshire. At the heart of our Customer Experience Function is a commitment to empowering residents, helping them stay independent, and supporting them with confidence as they navigate the services they need. Our vision is 'to provide excellent customer service to the residents and visitors of Oxfordshire'. In this role, you'll be part of a team supporting individuals in sensitive and sometimes complex situations, ensuring they receive the right help, first time. You'll be part of a team that's always learning and improving, and open to doing things differently. Better outcomes for our residents start with better ways of working. At Oxfordshire County Council (OCC), we care deeply about how we work, not just what we do. Our...

Full-time Customer Service Officers within Adult Social Care, hybrid working in Oxfordshire Your new company Oxfordshire County Council is seeking a number of Specialist Customer Service Officers to join their Contact Oxfordshire team on a temporary basis. This is a 3 month contract with the possibility of extension.You'll be the first point of contact for adult social care enquiries, supporting members of the public and partner agencies-including medical professionals, police, and fire services-across phone, email, web, and face to face channels.This role offers variety and impact: from completing disability aid assessments and safeguarding referrals to handling emergency service reports and signposting customers to other Oxfordshire services. Your new role As a Specialist Customer Service Officer, you will act as the first point of contact for adult social care enquiries, providing support across a range of communication channels. Your responsibilities will include...

Head of Sales & Customer Service - B2C A strategic leader driving growth and excellence across our Sales, Account Management, and Customer Service teams. We're looking for a commercially astute, people-focused leader to shape and deliver our customer-facing strategy across UK and international markets. You'll lead a high-performing team, champion customer experience, and play a pivotal role in scaling our business. This is a hands-on leadership role for someone who thrives on both strategic thinking and operational delivery. You'll set the tone for outstanding customer interactions, inspire your team, and drive performance through data, coaching, and collaboration. What You'll Be Doing Lead & Inspire: Manage and develop a team, including two-line managers, across Sales, Account Management, and Customer Service. Strategic Delivery: Design and execute a customer-facing strategy that aligns with business goals and elevates customer experience. Performance...

Morson Vital are looking for multiple full-time Clean Water Gangs in Warwickshire. This is long-term works, estimated for the next 4 years across the Midlands. Monday to Friday working 08:00-17:00, plus weekends 08:00-16:00 if desired. Induction and training provided. We are looking for 30 people to attend customer properties around the Coventry / Warwickshire area to install or replace water meters within the boundary box, and 6 people to form a reinstatement gang. Starts available in January, February and March. These roles involve travel across the Midlands, however vans provided. Requirements for the role of Clean Water Gangs At least one person in each 2-person team must be able to drive vehicle provided Reliable and able to use a tablet device to accept jobs & upload pictures etc Previous experience would be ideal, but we are happy to provide training for those who are looking for a new career path Good customer service and a friendly manner, as you...