Customer Service Advisor Temporary - 3 month contract with potential to extend Full time 14.12 per hour Our client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of 14.12. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and addressing inquiries and concerns promptly and efficiently. Your primary duties will include answering customer calls, responding to emails, and resolving any issues or complaints in a professional and courteous manner. Key Responsibilities: Handle a high volume of incoming customer calls and emails Provide accurate and timely information to customers regarding products and services Resolve customer complaints and concerns effectively, ensuring customer satisfaction Maintain accurate customer records and update relevant databases...

Customer Service Advisor Temporary - 3 month contract with potential to extend Full time 14.12 per hour Our client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of 14.12. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and addressing inquiries and concerns promptly and efficiently. Your primary duties will include answering customer calls, responding to emails, and resolving any issues or complaints in a professional and courteous manner. Key Responsibilities: Handle a high volume of incoming customer calls and emails Provide accurate and timely information to customers regarding products and services Resolve customer complaints and concerns effectively, ensuring customer satisfaction Maintain accurate customer records and update relevant databases...

Summary JOB TITLE: Transport Customer Service Advisor PAY: 14.02p/hr LOCATION: Newport - Tredegar Park moving to Cardiff from September 2026 HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at least 2 dasy per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. Please that from September we will be moving into our new, modern office in Cardiff where you will be required to spend two days per week or 40% of your work time. START DATE : 23rd March 2026 CONTRACT: 12 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers...

Summary JOB TITLE: Transport Customer Service Advisor PAY: 14.02p/hr LOCATION: Newport - Tredegar Park moving to Cardiff from September 2026 HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at least 2 dasy per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. Please that from September we will be moving into our new, modern office in Cardiff where you will be required to spend two days per week or 40% of your work time. START DATE : 23rd March 2026 CONTRACT: 12 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers...

JOB TITLE: Customer Service Coordinator LOCATION: Bridgwater, Somerset SALARY: 28,000 PA HOURS: Monday - Friday, 8:30am till 5:00pm BENEFITS: 22 days annual leave plus Bank Holidays Free parking Cycle to Work scheme Company Pension (4% employer / 5% employee) Supportive and collaborative team Forward-thinking and rapidly growing business We are seeking a well-organised and passionate Customer Service Coordinator to join a dynamic and highly established business in Bridgwater. This is a fantastic opportunity to become a key part of a collaborative customer service team, supporting field engineers as well as the accounts and sales departments to ensure optimal company performance. Your role will entail managing the full process from receipt and entry of orders to effectively managing and planning work schedules for the field engineers across the country. Main Responsibilities: Management and organisation of shared inboxes Process sales orders accurately...

JOB TITLE: Customer Service Coordinator LOCATION: Bridgwater, Somerset SALARY: 28,000 PA HOURS: Monday - Friday, 8:30am till 5:00pm BENEFITS: 22 days annual leave plus Bank Holidays Free parking Cycle to Work scheme Company Pension (4% employer / 5% employee) Supportive and collaborative team Forward-thinking and rapidly growing business We are seeking a well-organised and passionate Customer Service Coordinator to join a dynamic and highly established business in Bridgwater. This is a fantastic opportunity to become a key part of a collaborative customer service team, supporting field engineers as well as the accounts and sales departments to ensure optimal company performance. Your role will entail managing the full process from receipt and entry of orders to effectively managing and planning work schedules for the field engineers across the country. Main Responsibilities: Management and organisation of shared inboxes Process sales orders accurately...

Outbound Customer Services Advisor Location: Remote, UK based - offices based in Bristol & Manchester Salary: 12.60 per hour (weekly pay) Job Type: 6 months (possibility to extend) Background Checks: DBS and Basic Credit Check Required About the Role: Our client's legal team is looking for a compassionate and driven Outbound Customer Services Advisor to support individuals following bereavement. The role involves making outbound calls, providing guidance on next steps, and determining the likelihood of Probate being required. Handling sensitive conversations with care and professionalism is essential, as is achieving performance targets to ensure successful outcomes for client. This position operates within a regulated environment, requiring strict compliance with GDPR and Solicitor's Regulation Authority (SRA) rules. Key Responsibilities: Making outbound calls to clients and providing support as per agreed call structures. Delivering a sensitive, structured, and...

Outbound Customer Services Advisor Location: Remote, UK based - offices based in Bristol & Manchester Salary: 12.60 per hour (weekly pay) Job Type: 6 months (possibility to extend) Background Checks: DBS and Basic Credit Check Required About the Role: Our client's legal team is looking for a compassionate and driven Outbound Customer Services Advisor to support individuals following bereavement. The role involves making outbound calls, providing guidance on next steps, and determining the likelihood of Probate being required. Handling sensitive conversations with care and professionalism is essential, as is achieving performance targets to ensure successful outcomes for client. This position operates within a regulated environment, requiring strict compliance with GDPR and Solicitor's Regulation Authority (SRA) rules. Key Responsibilities: Making outbound calls to clients and providing support as per agreed call structures. Delivering a sensitive, structured, and...

Job Title: Senior Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: 27,500 per annum Contract Details: Permenant Start Date: ASAP Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer complaints efficiently, ensuring responses are sent within specified...

Job Title: Senior Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: 27,500 per annum Contract Details: Permenant Start Date: ASAP Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer complaints efficiently, ensuring responses are sent within specified...

Customer Service Supervisor (Temp-to-Perm) Location: Bristol Salary: Up to 35,000 per annum (DOE) Industry: Manufacturing We are a well-established manufacturing company based in Bristol, currently seeking an experienced Customer Service Supervisor to join us on a temp-to-perm basis. This role offers an excellent opportunity to join a growing business with the potential for a permanent position following a successful temporary period. The Role You will oversee the day-to-day operations of the customer service team, ensuring excellent service delivery while supporting the wider manufacturing and operations teams. Key responsibilities include: Supervising and supporting a team of customer service advisors Managing daily workloads and ensuring customer queries are resolved efficiently Acting as the escalation point for complex customer issues Monitoring KPIs, service levels, and team performance Coaching, training, and developing team members...

Customer Service Supervisor (Temp-to-Perm) Location: Bristol Salary: Up to 35,000 per annum (DOE) Industry: Manufacturing We are a well-established manufacturing company based in Bristol, currently seeking an experienced Customer Service Supervisor to join us on a temp-to-perm basis. This role offers an excellent opportunity to join a growing business with the potential for a permanent position following a successful temporary period. The Role You will oversee the day-to-day operations of the customer service team, ensuring excellent service delivery while supporting the wider manufacturing and operations teams. Key responsibilities include: Supervising and supporting a team of customer service advisors Managing daily workloads and ensuring customer queries are resolved efficiently Acting as the escalation point for complex customer issues Monitoring KPIs, service levels, and team performance Coaching, training, and developing team members...

Join an innovative team in an exciting new office space near Temple Meads Railway Station! You must be based in Bristol or the surrounding areas to be considered for this position. The Team Our client prides itself on the people it employs. They fully understand that people are a key resource and with that, will help them grow and continue to be a successful company. Are you ready to take your career to the next level in a role that combines opportunity, innovation, and an unbeatable working environment? What They Offer Our client has been located in Bristol for over 25 years; however, their newly designed office, conveniently located right next to Temple Meads Railway Station, is more than just a workspace - it's a place where ideas thrive and people flourish. Here's what you can look forward to: The chance to work in a modern, inspiring environment that's just a stone's throw from Temple Meads Station An outstanding workplace designed for you Subsidised cafeteria A...

Join an innovative team in an exciting new office space near Temple Meads Railway Station! You must be based in Bristol or the surrounding areas to be considered for this position. The Team Our client prides itself on the people it employs. They fully understand that people are a key resource and with that, will help them grow and continue to be a successful company. Are you ready to take your career to the next level in a role that combines opportunity, innovation, and an unbeatable working environment? What They Offer The newly designed office, conveniently located right next to Temple Meads Railway Station, is more than just a workspace - it's a place where ideas thrive and people flourish. Here's what you can look forward to: The chance to work in a modern, inspiring environment that's just a stone's throw from Temple Meads Station An outstanding workplace designed for you Subsidised cafeteria A competitive salary and benefits package A supportive and inclusive...

Join an innovative team in an exciting new office space near Temple Meads Railway Station! You must be based in Bristol or the surrounding areas to be considered for this position. The Team Our client prides itself on the people it employs. They fully understand that people are a key resource and with that, will help them grow and continue to be a successful company. Are you ready to take your career to the next level in a role that combines opportunity, innovation, and an unbeatable working environment? What They Offer The newly designed office, conveniently located right next to Temple Meads Railway Station, is more than just a workspace - it's a place where ideas thrive and people flourish. Here's what you can look forward to: The chance to work in a modern, inspiring environment that's just a stone's throw from Temple Meads Station An outstanding workplace designed for you Subsidised cafeteria A competitive salary and benefits package A supportive and inclusive...

Join an innovative team in an exciting new office space near Temple Meads Railway Station! You must be based in Bristol or the surrounding areas to be considered for this position. The Team Our client prides itself on the people it employs. They fully understand that people are a key resource and with that, will help them grow and continue to be a successful company. Are you ready to take your career to the next level in a role that combines opportunity, innovation, and an unbeatable working environment? What They Offer The newly designed office, conveniently located right next to Temple Meads Railway Station, is more than just a workspace - it's a place where ideas thrive and people flourish. Here's what you can look forward to: The chance to work in a modern, inspiring environment that's just a stone's throw from Temple Meads Station An outstanding workplace designed for you Subsidised cafeteria A competitive salary and benefits package A supportive and inclusive...

Join an innovative team in an exciting new office space near Temple Meads Railway Station! You must be based in Bristol or the surrounding areas to be considered for this position. The Team Our client prides itself on the people it employs. They fully understand that people are a key resource and with that, will help them grow and continue to be a successful company. Are you ready to take your career to the next level in a role that combines opportunity, innovation, and an unbeatable working environment? What They Offer The newly designed office, conveniently located right next to Temple Meads Railway Station, is more than just a workspace - it's a place where ideas thrive and people flourish. Here's what you can look forward to: The chance to work in a modern, inspiring environment that's just a stone's throw from Temple Meads Station An outstanding workplace designed for you Subsidised cafeteria A competitive salary and benefits package A supportive and inclusive...

Join an innovative team in an exciting new office space near Temple Meads Railway Station! You must be based in Bristol or the surrounding areas to be considered for this position. The Team Our client prides itself on the people it employs. They fully understand that people are a key resource and with that, will help them grow and continue to be a successful company. Are you ready to take your career to the next level in a role that combines opportunity, innovation, and an unbeatable working environment? What They Offer Our client has been located in Bristol for over 25 years; however, their newly designed office, conveniently located right next to Temple Meads Railway Station, is more than just a workspace - it's a place where ideas thrive and people flourish. Here's what you can look forward to: The chance to work in a modern, inspiring environment that's just a stone's throw from Temple Meads Station An outstanding workplace designed for you Subsidised cafeteria A...

Join a well-established company known for quality, integrity, and caring for the environment. They supply natural ingredients to a wide range of industries and offer a friendly, supportive workplace where your contribution truly matters. Job Title: Customer Service Administrator Location: Taunton Outskirts (own transport required due to rural location) Contract: Permanent, Full Time Salary: Up to 24K PA Hours: 9am - 5pm Mon-Thurs, 9am-4pm Fri (36.5 hours/week) Why You'll Love Working Here: 25 days holiday + Bank Holidays Contributory pension (4% employer contribution) Annual pay rise linked to company profitability Ongoing career development & learning support Staff buying cooperative & cycle-to-work scheme Commitment to employee wellbeing Environmentally conscious company values Scenic rural location with open-plan office and stunning views Key Responsibilities As the Customer Service Administrator , you will: Process customer orders...

Join a well-established company known for quality, integrity, and caring for the environment. They supply natural ingredients to a wide range of industries and offer a friendly, supportive workplace where your contribution truly matters. Job Title: Customer Service Administrator Location: Taunton Outskirts (own transport required due to rural location) Contract: Permanent, Full Time Salary: Up to 24K PA Hours: 9am - 5pm Mon-Thurs, 9am-4pm Fri (36.5 hours/week) Why You'll Love Working Here: 25 days holiday + Bank Holidays Contributory pension (4% employer contribution) Annual pay rise linked to company profitability Ongoing career development & learning support Staff buying cooperative & cycle-to-work scheme Commitment to employee wellbeing Environmentally conscious company values Scenic rural location with open-plan office and stunning views Key Responsibilities As the Customer Service Administrator , you will: Process customer orders...