Customer Service Officer needed! Salary: 14.20ph Location: Bristol, BS11 Hours: Monday - Friday 8.30am - 16.30pm Till Feb 2027 Full on site working. There is no home working at all for this post. No onsite parking available. As the first point of contact, it is essential to demonstrate professional, approachable, and courteous mannerisms at all times. Visitors often arrive seeking information, or assistance, so creating a positive first impression is crucial. Key mannerisms include maintaining a friendly and welcoming attitude, greeting visitors politely, and displaying excellent listening skills to fully understand their needs. Clear and professional communication is important, ensuring information is provided accurately and in a way that is easy to understand. Patience and empathy are also vital, particularly when dealing with individuals who may be upset, frustrated, or unfamiliar with procedures. Remaining calm, respectful, and solution-focused helps build...

We are looking for someone like you to join our team as a Customer Service Advisor for The Royal Mint based in Llantrisant, CF72 8YT. Our Customer Service Advisors play a key role in ensuring The Royal Mint delivers an exceptional customer experience. You'll manage interactions across various social media channels, web platforms, and handle phone calls, live chats, and emails. Your role will involve solving problems, providing advice, and delivering outstanding service. Each day, you'll collaborate with diverse teams within The Royal Mint, working together to consistently exceed customer expectations with every interaction. Shifts available and pay rate: Core Hours: Monday to Friday 9am - 5pm Pay rate of 25,865 What you will do on a typical day as a Customer Service Adviser for The Royal Mint: Handle a variety of customer inquiries and complaints efficiently. Represent The Royal Mint, ensuring all communications reflect its brand and values. Collaborate with...

Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: 24/7 Shift Pattern - 2 Days (7 am-7 pm), 2 Nights (7 pm-7 am) and 4 Days off Your new role: Log and accurately assign incidents and service requests to resolver groups or suppliers within agreed SLAs Acknowledge and escalate incidents and requests received via the portal, email (or other means apart from phone) to resolver groups or suppliers within agreed SLAs Monitor open incidents and requests and ensure SLA targets, including updates and resolution, are met internally or by suppliers Frequently engage with resolver groups and suppliers for regular updates and to ensure resolution time is met Keep the customer regularly updated with progress on open incidents and requests, using appropriate level of detail and language Monitor systems...

Customer Service Administrator Location: Lambourn, West Berkshire (please note, you must be able to drive and have your own mode of transport due to the location of the client). Pay Rate: 13.33 per hour Hours: Monday to Friday, 9:00 am to 5:30 pm Contract: Temporary to Permanent (permanent opportunity after 12 weeks) Our client is seeking a motivated and detail-oriented Customer Service Administrator to join their dynamic operation. This temporary-to-permanent role offers an exciting opportunity to become an integral part of a thriving team, dedicated to delivering exceptional service within the logistics and transportation industry. About the Role: In this fast-paced position, the successful candidate will work closely with Client Relationship Managers and Account Managers to ensure that customer orders are processed accurately and efficiently. The role involves a variety of administrative tasks, making it perfect for someone who enjoys a structured environment...

ASAP START MUST have a DBS I am recruiting for a temporary Student Information Officer to join a well established Educational organisation based in Manchester. This fast paced and exciting organisation is looking for someone with excellent written and verbal communication skills and a good customer service background. Starting ASAP for 4-6 weeks Full and part time available Full time 35 hours a week 9-5 Part time 17.5 hours a week Responsibilities include: Administer the induction and enrolment process for all students Receiving and recording eligibility documents Administer the process for students who intermit, transfer and withdraw from the course Administer the student attendance recording system ensuring that student attendance, absences and class swaps are recorded accurately and the information held is up to date Provide administrative support to the Learning Support tutors Ensure sufficient stocks of stationery - ordering and replenishing stocks as necessary...

Excellent opportunity for a Mobile Vehicle Technician / Technical Service Controller to join a well-established company Dual-Role Mobile Vehicle Technician / Technical Service Controller Salary: 38,000 per annum This is a Monday to Friday position with NO WEEKENDS. The Company They are an established independent company based in Kingswood, Bristol specialising in mobile servicing and repairs on light commercial vehicles for the fleet industry across Bristol and surrounding areas. They are looking for an experienced Vehicle Technician / Mechanic who is reliable, conscientious and takes pride in delivering work to the highest standard, and who is comfortable working in an office-based capacity supporting the day-to-day running of the service operation in a dual-role position. You will primarily be office-based, providing day-to-day administrative support to our small service team and mobile vehicle technicians. You will also spend time on the road carrying out...

What you'll be doing: Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store Making sure that standards are brilliant come morning so we're ready to serve our customers People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00). What makes a great nightshift manager: Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and...

What you'll be doing: Working closely with a small team of managers to make sure the store runs like clockwork every day. Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop. Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely. People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Where we have close knit networks of convenience stores it may mean that you need to help another store now and then. What makes a great customer & trading manager: Previous line management responsibilities in a fast-paced, operational environment. Provides brilliant customer service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee...

What you'll be doing: Working closely with a small team of managers to make sure the store runs like clockwork every day. Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop. Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely. People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Where we have close knit networks of convenience stores it may mean that you need to help another store now and then. What makes a great customer & trading manager: Previous line management responsibilities in a fast-paced, operational environment. Provides brilliant customer service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee...

What you'll be doing: Role modelling and coaching for high standards and efficiency across the whole food hall. Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service. Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food. People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great food manager: Previous line management responsibilities in a fast-paced, operational environment. Provides brilliant customer service and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries,...

Sales Administrator / Customer Service Coordinator Avonmouth, Bristol 25,000 per annum Monday-Friday, 37.5 hours per week 1 stage f2f interview About the Role Our client has an exciting opportunity for the right person to join their busy, growing office as a Sales Administrator based in North Bristol. You will be responsible for building relationships with their key client, who have over 400 branches over the UK. This is a fantastic opportunity for someone who is looking to have a career in customer service, and who is looking to get a good work/life balance Working Hours & Shift Pattern This position operates across three rotating shifts , Monday to Friday: 9:00-5:30 - leave the office at 3:00pm and work from home 3:30-5:30 7:30-4:00 - includes an hour at home first, then travel in 8:30 to travel into the office 8:30-5:00 - no change 1-hour lunch break included. Responsibilities: Processing incoming orders and debits...

Pcn Appeals Team Officer needed! Salary: 14.20ph Location: Bristol, BS1 Hours: Monday - Friday 9am - 5pm Till April 2027 1 day per week in the office, Monday to Friday (hybrid working arrangement). Successful candidate will be expected to attend the office as required for training, team meetings and operational needs. Purpose of the job To support the development and delivery of services within the Management of Place division by providing technical and customer service assistance to the team manager on various projects in front line activities. This post is designated as the entry level role within a defined career development structure and is designed to provide the post holder with a thorough induction in the work required to achieve the goals and targets of Traffic & Highways Maintenance. Key job outcomes/accountabilities Ensure tasks and allocated aspects of the project are completed on time and to standards set by the team manager. Assist the...

Head of HSE Technical Services Location: Hybrid - Cardiff office 3/4 days per week Salary: Competitive (DoE) Contract Type: Permanent, Full-Time What We Can Offer You: 25 Days Annual Leave, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Astutis (part of Wilmington plc) are looking for a credible HSE expert who can bring both technical authority and commercial awareness to the role. You ll be someone who s confident influencing at a senior level, passionate about quality and innovation, and motivated by the opportunity to shape the future of learning and service delivery. If you enjoy leading from the front, developing people and solutions, and making a tangible impact across a growing, ambitious organisation, we d love to hear from you! Please note: To complete your application, you will...

Mercedes-Benz of Bristol is looking for an enthusiastic and motivated Bodyshop Administrator / Assistant VDA to join our busy and professional Bodyshop team. This is an excellent opportunity for someone with great customer service skills who is looking to build a long-term career in the automotive industry. About the Role As a Advisor you will play an important role in delivering an exceptional customer experience while supporting the day-to-day operations of our Bodyshop. Key Responsibilities Greeting customers and providing a warm, professional welcome. Assisting customers with Bodyshop enquiries and keeping them informed throughout the repair process. Preparing and presenting vehicle repair estimates. Proactively identifying opportunities to promote Bodyshop services and products. Supporting the team with administrative tasks and customer communications. Maintaining accurate customer and vehicle records. You will be working towards being fully qualified...

Probate Sales Consultant Permanent Do you have experience in probate sales with a passion for delivering a positive customer experience Are you proactive in your approach to work with a desire to achieve your goals If so, then Kings Court Trust may have a great opportunity for you! We are looking for a Probate Consultant to join our sales team. About Us At Kings Court Trust, we understand that dealing with a loved one s estate can be overwhelming and emotionally taxing. Our mission is to ease this burden by providing a supportive, seamless experience from start to finish. As probate experts, we offer compassionate solutions to the complexities of bereavement, allowing families to focus on honouring their loved one s memory. What You ll Be Doing As a Probate Consultant you will look to maximise sales opportunities and successfully handle enquiries from clients and business partners, follow up leads, and nurture them through the sales process with a consultative...

We now have an exciting opportunity for a Lead Contract Support Administrator to join our hard facilities repairs and maintenance team at Blackberry Hill Hospital in Bristol. Rydon has established a strong reputation for the quality within our maintenance division with a particular focus on NHS Hard Facilities Management - consisting of responsive repairs as well as planned/preventative maintenance. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs and small works projects basis. We provide maintenance services to acute (hospital's), mental health trusts, ambulance and primary care trusts. Job Purpose As Lead Contract Support you will be supporting our hard facilities maintenance contract at Blackberry Hill Hospital with day to day administration functions. You will take responsibility in monitoring tasks to completion and ensuring that all required compliance documentation is held within our repairs system (Planet FM). The...

Job Title: Duty Manager Location: Bristol Airport Reporting To: Operations Manager Salary: Competitive Shifts: Shift pattern due to operational requirements; Rostered 4 on 4 off shift patterns Purpose: To ensure the effective supervision and performance management of staff in the Company’s operation working alongside the Operations Manager within the operation. To drive a culture of excellence in customer service and maintain an open and positive relationship with airlines and the airport authority. In addition, the Duty Manager will deputise for the Operations Manager as and when required. Key Responsibilities: Operational • Ensure that; all Airport Authority Service Level Agreements are met and maintained, the standards of service carried out meets the Company quality standards and the requirement of the Airline. Take appropriate action where standards and services are not being met. • Ensure that the “image” specified by the Company is...

JOB TITLE: Operations Manager LOCATION Bristol Airport REPORTING TO: Senior Operations Manager SHIFT PATTERN: The actual days and hours that you work each day (your “shifts”) will be organised in accordance with the needs of the airport or site contract and the needs of the operation   Rostered 4 on 4 off shift patterns. Rotation 4 days – 4 nights CONTRACTED HOURS: 40 hours per week SALARY: Competitive OVERVIEW OF JOB DESCRIPTION To ensure the effective supervision and performance management of staff in the Company’s operation, working alongside the Senior Operations Manager within the operation. To drive a culture of excellence in customer service and maintain an open and positive relationship with airlines and the airport authority. In addition, the Operations Manager will deputise for the Senior Operations Manager as and when required.   In achieving these standards, the Operations Manager is required to devise, influence and deliver opportunities that add...

Location: Avonmouth Hourly Rate: £13.45 Immediate start. Temp role with a strong chance of going permanent. The job: Processing customer payments and keeping accounts up to date Sending invoices and credit notes Allocating payments and simple reconciliations General finance admin and supporting month-end Handling basic account queries with customers or internal teams You: Confident on the phone Good attention to detail Basic Excel Admin or customer service background Available immediately Apply now or contact Sophie at the Bristol office. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.

Parts & Operations Administrator Bristol £28,000 - £30,000 Full Time, Permanent We're recruiting for a highly organised Parts & Operations Administrator to join a busy and growing engineering business in Bristol. This is a varied role where you'll support engineers, manage parts and stock, liaise with suppliers and customers, and help keep day-to-day operations running smoothly. What You'll Be Doing Sourcing and ordering parts using supplier systems Managing deliveries, collections and stock movements Organising engineer van stock Maintaining accurate records and stock control Supporting customers by phone and email Providing general administrative support to the operations team What We're Looking For Strong administration and organisational skills Excellent attention to detail Confident using Microsoft Office and computer systems Strong communication and customer service skills Ability to prioritise and manage multiple tasks...