Future Publishing
Cardiff, UK
What you’ll be doing… Do you have a background in Quality Assurance with collaborative working abilities? We at Future are looking for someone with experience with Quality Assurance to join our team. As a Quality Assurance Assistant under the magazine subscriptions brand, you will ensure a top tier and consistent service is provided to our customers while delivering QA goals for the customer service and operations department. You'll support the Quality Assurance Manager in the delivery of business-critical goals as part of a supportive and dynamic team. You will support managers in improving QA approaches and procedures. Providing feedback to sampling plans to help address areas of risk, using insight gained from discussing observations with teams. You'll conduct clear, fair and accurate reviews before submitting accurate and concise records. As a Quality Assurance Assistant you will ensure a satisfactory and consistent service is provided to business partners and customers...