Job Title: Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: 26,500 per annum Contract Details: Fixed Term Contract (3 months) Start Date: 17th December 2025 End Date: 27th March 2026 Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer complaints efficiently,...

Customer Service Payroll Executive Location: Bristol City Centre Full-time, 37.5 hours per week, Monday-Friday 9am-5:30pm About Us We are a leading provider of payroll, HR, and contract administration services to recruitment companies and temporary workers across the UK. With a proven track record of growth, we've earned a reputation for outstanding customer service and efficient back-office operations that keep our clients and contractors supported every step of the way. We proudly partner with hundreds of recruitment agencies nationwide and are the preferred supplier for many of them. The Opportunity As part of our ongoing expansion, we're looking for a Payroll Executive to join the Operations Team within our busy Payroll department. This team plays a central role in preparing and running payrolls, managing payments for our contractor clients, and providing exceptional service to both contractors and agencies. If you thrive in a fast-paced environment, enjoy...

Job Title: Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: 26,500 per annum Contract Details: Fixed Term Contract (11 months) Start Date: 8th December 2025 End Date: 31st October 2026 Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer complaints efficiently,...

Job Title: Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: 26,500 per annum Contract Details: Fixed Term Contract (11 months) Start Date: 8th December 2025 End Date: 31st October 2026 Hours 09.00-17.30 Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer...

Customer Service Advisor Location: Rogerstone, Wales 40hr per week Monday-Friday (8:00am to 5:00pm) Excellent salary + benefits Are you ready to shape the future of construction with a company behind some of the nation’s most iconic projects? At Marshalls plc , we’ve been innovating since the 1890s, creating hard landscaping, building, and roofing products that stand the test of time. As a proud FTSE 250 company and recognised Superbrand since 2010, we’re committed to improving the world around us. With over a century of expertise, Marshalls Bricks and Masonry leads the way in the Brick and Walling sector. We specialise in sustainable, low-carbon solutions that set the industry standard. As part of Marshalls, you’ll be at the heart of a growing industry where your career can flourish. We are now offering an exciting opportunity for a Customer Service Advisor to join our close-knit team. What's the role? As a Customer Service Advisor , you’ll be the friendly voice...

Job Title: Customer Service Advisor Contract Type: Temporary - Ongoing Salary: 14.12 per hour Working Pattern: Full Time Our client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of 14.12. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and addressing inquiries and concerns promptly and efficiently. Your primary duties will include answering customer calls, responding to emails, and resolving any issues or complaints in a professional and courteous manner. Key Responsibilities: Handle a high volume of incoming customer calls and emails Provide accurate and timely information to customers regarding products and services Resolve customer complaints and concerns effectively, ensuring customer satisfaction Maintain accurate customer records and update relevant...

Are you a natural leader who thrives on inspiring others and driving success? Do you bring unstoppable energy, ambition, and a passion for achieving results? If that sounds like you, we've got an opportunity you won't want to miss! JOB TITLE: Customer Service Team Leader LOCATION: Bridgwater, Somerset SALARY: Circa 32,000 dependant on experience HOURS: Monday - Friday, 8:30am till 5:00pm BENEFITS: 22 days annual leave plus Bank Holidays Free parking Cycle to Work scheme Company Pension (4% employer / 5% employee) Supportive and collaborative team Forward-thinking and rapidly growing business We are seeking a well-organised and driven Team Leader who thrives on being a supportive, patient and successful leader to join a highly established and growing business in Bridgwater. As well as working alongside a busy Customer Service and Scheduling team, you will inspire the team of 4 to deliver exceptional results whilst maintaining a high level of customer...

Customer Service Advisor Location: Bridgwater, Somerset Salary: 24,720 per annum Hours: 37.5 hours per week, Monday-Friday (8:00am - 5:00pm) Why You'll Love This Role Looking for a role where you can bring your personality, energy, and ideas? Join a forward-thinking manufacturing company that values fresh perspectives and teamwork. You'll be part of a lively, supportive environment where no two days are the same, and your input really matters. Perks You'll Enjoy Generous holiday allowance + option to buy 3 extra days Discounted full gym membership & cycle-to-work scheme Free on-site parking Award-winning Employee Assistance Programme Competitive pension scheme What You'll Be Doing Connect with customers: Answer queries via email, phone, and social media - always leaving a great impression. Own the process: Manage orders from start to finish using the ERP system. Keep projects on track: Update customers so they're always in the loop. Collaborate:...

Customer Service Advisor Private Patients Team Permanent Full-Time St Mellons Competitive salary plus excellent benefits We're looking for proactive, customer-focused Customer Service Advisors to become part of our dedicated Private Patients Team . In this key role, you'll be the first point of contact for self-funding patients, guiding them from initial enquiry through to booking consultations, diagnostics, or treatments. You'll be responsible for converting warm leads into appointments while ensuring a smooth, supportive, and positive experience throughout their healthcare journey. If you're passionate about delivering exceptional service and making a real difference in patients' lives, we'd love to hear from you. Duties and responsibilities Handling own enquiry workload effectively Manage all Self-Pay patient enquiries, both over the telephone and online/email, from initial enquiry through to booking Working to agreed KPIs with positive and proactive...

Are you a natural problem-solver who enjoys creating positive customer experiences? We are looking for someone like you to join our team as a Customer Service Advisor for The Royal Mint based in Llantrisant, CF72 8YT. Our Customer Service Advisors play a key role in ensuring The Royal Mint delivers an exceptional customer experience. You'll manage interactions across various social media channels, web platforms, and handle phone calls, live chats, and emails. Your role will involve solving problems, providing advice, and delivering outstanding service. Each day, you'll collaborate with diverse teams within The Royal Mint, working together to consistently exceed customer expectations with every interaction. HIT APPLY TODAY AND A MEMBER OF OUR TEAM WILL BE IN TOUCH WITH THE NEXT STEPS WITHIN 24 HOURS. Shifts available and pay rate: There are 2 shifts and payrates available Core Hours: Monday to Friday 9am - 5pm Pay rate of 24,847 Extended hours...

Call Handler / Customer Service Advisor - Job Specification Role Purpose To act as the first point of contact for customers and members of the public, providing a professional, efficient and customer-focused service. The role involves managing inbound and outbound calls, logging requests accurately, resolving queries, and ensuring issues are directed to the correct teams for action. Key Responsibilities Handle a high volume of incoming phone calls , responding to customer enquiries, service requests, and complaints in a calm, professional manner. Log and update customer information accurately in digital platforms, CRM systems or case-management software. Assess and prioritise calls, ensuring urgent issues are escalated appropriately to internal operational teams. Provide clear and accurate information regarding services, processes, and next steps. Manage public-facing complaints by gathering detailed information, offering reassurance, and ensuring timely...

We have an excellent opportunity available for a MOT Vehicle Technician to join our team at Mercedes-Benz of Bristol Are you currently working in a fast fit garage, MOT Centre, Auto repair shop or Independent garage? We want to hear from you! Don't worry if you are not currently working for Mercedes-Benz we have the training and facilities to help you make this next big step in your career! We are looking for a motivated, dedicated and highly organised individual who can demonstrate excellent customer service skills as well as Technical expertise. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. We are committed to ensuring our colleagues have a safe environment to operate in and provide all necessary PPE. About you You will be a team-player who is comfortable operating in a fast-paced environment where there are set processes and procedures. You must be a qualified Vehicle...

Diesel Depot Engineer Bristol £35,000 per annum + Overtime available + Monday to Friday Are you an experienced engineer who enjoys working with your customers to solve engineering problems? Do you have the engineering and commercial know-how to effectively represent a global leading brand? If so, you should continue reading The Company You will be joining an organisation synonymous with engineering excellence, developing leading power generation technology solutions for customers in the marine, construction, agricultural, rail and defence sectors (amongst others). A genuine leader in their field, this company provides comprehensive training for the engineers, to reflect the developing and emerging technology in its product range. Customer relationships are key, hence the Service Engineer we are looking for will have a clear track record of delivering added value services in client facing roles. The Ideal Candidate You will be experienced in both the...

Payroll Executive - Operations Team Location: Bristol City Centre Full-time, 37.5 hours per week, Monday-Friday 9am-5:30pm About Us We are a leading provider of payroll, HR, and contract administration services to recruitment companies and temporary workers across the UK. With a proven track record of growth, we've earned a reputation for outstanding customer service and efficient back-office operations that keep our clients and contractors supported every step of the way. We proudly partner with hundreds of recruitment agencies nationwide and are the preferred supplier for many of them. The Opportunity As part of our ongoing expansion, we're looking for a Payroll Executive to join the Operations Team within our busy Payroll department. This team plays a central role in preparing and running payrolls, managing payments for our contractor clients, and providing exceptional service to both contractors and agencies. If you thrive in a fast-paced environment,...

Job Specification - Compliance Administrator NASA Group are a Bristol based company, running both a successful Umbrella Company and Limited Company accountancy services for contractors. We are currently looking to recruit into our Customer Care and Compliance Team which provides an essential support function for our sales and payroll teams. The successful candidate will build a close working relationship with the Compliance Manager and Director. The areas of responsibility include: Arranging and managing contracts with clients Database administration and management Customer service support Business compliance process and management Employment law monitoring and change implementation The Customer Care and Compliance team currently handle the client journey from set-up, to arranging contracts and HR and compliance related queries. Their tasks include but not limited to: Processing of customer and client data within company CRM and...

Process Administrator/ Estimator Location: Bristol Salary: 30,000- 35,000 Hours: 35/week Role Overview Our client is looking for an organised and customer-focused Process Administrator to coordinate deliveries to construction sites across the UK. You'll liaise with customers, factories, and freight partners to ensure orders run smoothly from arrival to delivery. Key Responsibilities Book and coordinate deliveries with customers and freight companies. Prepare delivery notes for incoming orders. Update customers on lead times and order progress. Track invoices and delivery information. Handle customer calls and documentation. Escalate issues when needed and support continuous improvement. Essential Skills Logistics experience. Strong customer service and communication skills. Excellent organisation, attention to detail, and ability to prioritise. Confident phone manner and relationship-building skills. Problem-solving, proactive attitude, and...

Service Engineers - Dental & Decontamination Equipment 30,000 - 40,000 + Company Vehicle + Bonus + Full Door-to-Door Pay + Exceptional Training UK-Wide Opportunities Full-Time 37.5 Hours per Week Are you a hands-on engineer with a passion for providing top-tier service? Whether you're an experienced Dental or Decontamination Engineer, or someone with transferable engineering skills ready to retrain - we want to hear from you. Join the UK's market leader in dental and decontamination equipment - a company trusted by practices nationwide for delivering outstanding service, cutting-edge products, and unrivalled support. This is more than just a job - it's a chance to build a long-term career with a company that genuinely values its people . Here, you're not just a number. You'll be invested in, supported, and empowered to grow your skills and take your career to the next level. What You'll Be Doing: Installing, servicing, testing and repairing a wide range of...

Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day , addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your...

Job Title - Service Desk Consultant Location: Bristol Salary: 26,000 per annum Overview The Service Desk Consultant plays a vital support role for fee earners across IT Support, Communications, and Marketing. Acting as assistants to these teams, they ensure efficient workflow, task prioritisation, and seamless client interactions. While not a specialist technical position, the role includes providing first-line IT support for basic technical issues, as well as supporting small-scale marketing tasks such as updating website content or entering data. More complex or specialist queries must be escalated to the relevant fee earner when further expertise is required. Why This Role? Friday breakfast on the client every week ! Pension contributions Primarily office-based with offer of 1 day a week from home after probation. On site parking Hours 8:30am- 5:00pm Monday - Friday. What You'll Do Why This Role? Friday breakfast on the client every week !...

Job Title: Administrator - Energy & Compliance Location: Bristol Job Type: Full-time hybrid - office/home Salary: 25000 Company Overview: We are an established energy consultancy committed to delivering efficient, sustainable energy solutions for our customers. Our expertise spans energy procurement & management, carbon reduction solutions and compliance requirements. We are currently seeking a highly organised and detail-oriented Administrator to join our team. Job Description: As an Administrator, you will be responsible for processing energy bills, managing operational rating software and assisting in the production of Display Energy Certificates (DECs). You will work closely with our consultants and clients to ensure compliance with energy performance regulations and contribute to the efficient management of energy-related documentation. Key Responsibilities: Co-ordinate with clients to obtain required documentation and energy-related...