31 Customer Service jobs found in Belfast

LOCATION: Belfast SHIFT PATTERN: Monday to Friday WORKING HOURS: 39 hours per week SALARY: Competitive Job Overview: As a Mechanical Compliance Engineer at ABM, you will play a crucial role in ensuring the safety and reliability of mechanical installations within our client's vast manufacturing facility. Your work will contribute to the safety and security of the facility, helping to protect both employees and assets in the event of an emergency. As a Mechanical Compliance Engineer, you will report to the Compliance Manager. You must have good written and oral communication skills and have a high level of technical knowledge across the mechanical industry. Key Responsibilities:  To ensure statutory compliance to all relevant British and European Standards, regulations, legislation, Codes of Practice, etc., as well as client standards and specifications, which surround mechanical safety.  Co-ordinate and control those activities associated with the...

Here at Capita we are looking to expand our friendly and supportive Local Government Services team by bringing on board another Business Rates Officer. Based at home you would be responsible for dealing with calls and emails from business rates tax clients regarding their accounts and payments. You would maintain the databases that we use, ensure that queries are assigned to the right teams where you arent able to resolve it for them and that all customers receive a first class service. We are looking for someone with a passion customer service, someone with previous experience of working with the public and someone who is able to communicate well both over the telephone and via email. In return you will work for a business that values personal development and champions their staff to achieve as much as they can, you would also work in a fully home based role supported by a remote team and given full training for the role. Job title: Business Rates Officer (Home based)...

Shape better services a CX Designer/Researcher – Pensions Home Based Fixed Term Contract to December 2025 This a new role supporting the Pensions Customer Experience team ensuring we have market leading digital experiences for our clients. We want to redefine how we define, design and manage our digital journeys and how we interact and engage with customers throughout their end-to-end digital journey. We'll look to you to be a passionate advocate for great digital customer experiences, bringing your creative and strategic thinking skills. The role of the CX Designer/Researcher is pivotal in defining, designing, and implementing a cohesive omnichannel customer experience. This involves mapping the entire customer journey across various touchpoints, including web, mobile, telephony, and chatbots, to ensure a seamless and integrated experience. The CX Designer/Researcher collaborates with cross-functional teams to create intuitive and engaging interfaces that meet customer...

Commercial Manager Competitive Salary, bonus + Car Allowance Marshalls plc is the UK’s leading hard landscaping, building and roofing products supplier and has supplied some of the most prestigious landmarks in the UK since the 1890s. We’ve held a Superbrand status since 2010, and we’re a successful FTSE 250! Every step we take and every product we make, is geared towards making the world around us a better place to live. Marshalls Civils and Drainage takes pride in crafting cutting-edge drainage solutions and versatile civil engineering products. A well-known companion in building a resilient, watertight foundation. Proudly a part of Marshalls plc , the UK’s leading supplier of hard landscaping, building, and roofing products. Join us as we build the future together! Join us as we embark on a journey of innovation and excellence, where your contributions will play a vital role in building a sustainable tomorrow. We have an unrivalled offering of products, a...

Job Title: Cloud Infrastructure – Site Reliability Engineer (SRE) Job Description: The Cloud Infrastructure – Site Reliability Engineer (SRE) supports the public cloud infrastructure used to deliver public cloud hosted managed services to customers. Job title: Cloud Infrastructure SRE Job Description: The Cloud Infrastructure Site Reliability Engineer (SRE) supports the public cloud infrastructure used to deliver public cloud hosted managed services to customers. We will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. You must have excellent technical...

The Technical Architect is responsible for designing, developing and maintaining the technical architecture of an organisation. They must ensure that the architecture is in line with the organisation's business objectives and meets the needs of its users. The Technical Architect must have a deep understanding of the organisation's technology stack and be able to identify and implement solutions to any technical issues. They must also be able to communicate effectively with stakeholders and other technical staff to ensure that the architecture is implemented correctly. The Technical Architect must also be able to identify and implement new technologies and processes to improve the organisation's efficiency and effectiveness. Job title: Technical Architect Job Description: Job Description Becoming a Technical Architect with Capita Technology Solutions: An excellent Technical Architect opportunity with one of the UK’s most prominent consulting, digital...

JOB TITLE: Energy Engineer LOCATION: Belfast SHIFT PATTERN: Monday to Friday WORKING HOURS: 39 hours per week SALARY: Competitive Momentum Support, a leading provider of outsourced security and facility services, has joined ABM, one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services across a wide range of industries – from commercial office buildings to airports, hospitals, data centres, manufacturing plants and distribution centres, and more. The combination of Momentum Support with ABM creates a stronger facilities services company with greater scale and efficiencies to meet the evolving needs for clients across the region. Requirements Service Provision ·       Ensure that a robust energy efficiency programme/ management system is delivered in line with ISO 50001 Energy Management Systems Standard throughout the duration of the contract ·...

Help strengthen our team as our Technical Business Analyst. Capita have a great opportunity to join our team as our Technical Business Analyst to be responsible for gathering business requirements and translating them into product requirements, and breaking product requirements down into lower- level requirements. You will lead requirements-related interactions with end-users and stakeholders outside our team and provide guidance and support to our other team members. * The successful candidate must be eligible for SC Clearance* Job title: Senior Technical Business Analyst Job Description:   What you will do: Working with end-users and business stakeholders to understand and help document business requirements. Taking a leading role in defining the requirements gathering and governance process. Supporting more junior team members to help them be successful. Facilitating scoping and priority setting of business requirements and evaluating their...

Digital Marketing Executive – Pensions Home Based We are looking for a talented and dedicated Digital Marketing Executive that comes from a pensions or financial services background to join our growing team. This is an exciting opportunity as we launch new digital pensions products for one of our clients. As the Digital Marketing Executive, you will help design, deliver, and manage a new suite of digital experiences. You will work with the Pensions Digital Product Leads to deliver the digital strategy as part of the team focused on achieving challenging outcome targets and building digital assets for our client and key internal stakeholders. The ideal candidate will possess in-depth knowledge of content management (using Microsoft Dynamics) across systems, web pages, video and microsites. You will partner closely with the client to understand their digital needs and support the Digital Product Leads in prioritising these needs to inform the client roadmap. Closing Date For...

The Senior Solution Architect is responsible for leading the design and implementation of complex IT solutions. They will work closely with stakeholders to understand their business needs and develop solutions that meet those needs. They will be responsible for the overall architecture of the solution, including the selection of appropriate technologies, the design of the system, and the integration of components. They will also be responsible for ensuring that the solution is secure, reliable, and scalable. The Senior Solution Architect will also be responsible for providing technical guidance and mentoring to other members of the team. Job title: Senior Solution Architect Job Description: This role works within Capita TSS , supporting a large public sector client in London.   This is a technical customer facing role , both in the BAU space and within a large transformation program , working very closely with senior Customer, Internal and...

Home based Job title: Senior SOC Analyst (level 3) Job Description: Help strengthen our team as our Senior SOC Analyst to work on an exciting Cyber Transformation Project. Home based role. A great opportunity to join our team as our Senior SOC Analyst to be responsible for handing security incidents received/escalated from the SOC Analyst (Tier 1 or Tier 2) and perform a business impact analysis on the security incident. As well as working on our Cyber Transformation Project. We are looking for a strong technical background, possibly IT Engineering or Systems Administration (cloud and on-premises), coupled with security experience to bring a multi-faceted set of skills to Capita’s Cyber Security toolsets. An excellent working knowledge of MS Sentinel is a must from both an operational analyst’s perspective and a technologist, whose responsibilities include build, deploy, run and improvement. Your expertise and experience will have been developed from...

Purpose of the role: The internal audit team is led by the Director - Group Risk and Internal Audit with a direct reporting line into the Group Audit & Risk Committee. Capita has an internal audit team of 12 people, which provides internal audit services to all entities within the group. This team is enhanced through co-source contracts. Senior Auditors will be allocated to audit assignments across the Capita wide audit plan (internal audits across Group Functions, Capita Experience and Capita Public Service) that both builds on their previous experience and develops their potential. Senior Auditors will work in small teams, with coaching, supervision and review from Audit Managers to deliver individual audit assignments. It is an exciting time to join Capita’s Group Internal Audit team which is going through its own transformation to become a more agile and collaborative function which can proactively support Capita’s ambitious strategy. The role is home based. Travel will...

We are seeking an experience IBM Planning Analytics Consultant to join our team in Capita Consulting. Within Capita Consulting we strive for excellence in all the delivery work we undertake. A key part of that is our Solutions Support team who specialise in supporting Planning, Data and Analytical Solutions within the business.  This position is a senior member of that Solutions support team in terms of customer engagement and technical expertise for problem resolution. This is a Home-Based 6 month FTC role (with potential for extension). Job title: IBM Planning Analytics Support Consultant Job Description: What you'll be doing : IBM TM1/ Planning Analytics in support capacity Deliver support, diagnosis and fixing of existing products, solutions and services installations. This may range from simple fixes to the development of innovative solutions which improve client and Capita outcomes. Configuring, deployment, user-training, maintenance and...

Pfizer UK Undergraduate Programme 2025/2026 Vaccines Marketing Undergraduate Vaccines Marketing Team Who can apply?   Applicants must be completing placement as part of a degree course at a UK University, either through Year in Industry/Industrial Placement or Gap Year.  Please note that we only accept application forms. Please do not send over your CV or cover letter as they will not be considered. Please access the Word version of the Application Form here: Undergraduate Vacancies Pfizer UK and find instructions as to how to complete your application and more about eligibility criteria. Learn more about this exciting opportunity below!!  Department Overview   The Vaccines marketing team strives to bring vaccines to patients, tackling some of the most significant areas of unmet need within the NHS & private sector. Pfizer has products that are licensed to help the prevention of several diseases, including pneumococcal disease, respiratory...

Title:                Early Childhood Specialist (Regional Based) Salary:             DOE Hours:            40 per week / Monday-Friday / Fixed Term Contract Job Type:        Fixed Term Contract, Fulltime, Location:         Field based role – Central London Closing date for this role is 24/9/24 The Role The Early Childhood Specialist is a leadership role within the Divisional Operations team in Bright Horizons UK, with responsibility for the provision of hands-on pedagogical advice and support for nursery teams in a Region. This role involves conducting regular nursery visits, as directed by the OD to ensure the provision of the highest quality care and education practices, which meet the needs of children and families. The role works closely with the Regional Director, Nursery Managers, Pedagogical Research and Development (PR&D) team, Health & Safety, Safeguarding, HR and Operation teams, to develop best practice in teaching and...

ROLE SUMMARY As a function in the Commercial Analytics & AI (CAAI) division within Pfizer, Insights Strategy & Execution (ISE) plays a critical role to enable Pfizer’s commercial brand strategy.  This team functions as internal consultants and brand strategists that partner with commercial and cross-functional leaders, activating data driven problem solving in a way that the business can execute to drive impact and unlock value. The ISE Therapeutic Area (TA) Manager is responsible for the delivery of quality and impactful strategic business decision support to [Primary Care/Specialty Care/Oncology] business leaders in UK.  This person will deliver performance measurement solutions, aid in the guiding of investment decisions, and identify insights that guide inline and launch strategies for priority brands/portfolio s. The ISE Manager designs and executes analytics and insights plans and delivers actionable insights that result in direct business impact....

Job Description: Medical Affairs Manager - Code Signatory & Business Partner We are looking for experienced Final Medical Signatories to join our team. We have roles in Oncology, Specialty Care and Primary Care therapy areas. The roles will support are key to support our exciting products portfolio. These are Head Office based roles (Walton Oaks, Tadworth, Surrey). ROLE SUMMARY Here at Pfizer, we are passionate about science and innovations. We are patient centric company, guided by our four values: courage, joy, equity, and excellence. If you share this passion this role is an excellent opportunity to become part of the dedicated Code Approval Team playing key role in supporting Pfizer’s transformational change in how we engage with patients and physicians using high quality, engaging multi-channel content. To provide specialist Code advice and review, examination, and certification services to the nominated internal team(s) to support the appropriate use of...

­ Pfizer UK Undergraduate Programme 2025/2026 Marketing Undergraduate Primary Care Business Unit Marketing Department Who can apply? Applicants must be completing a placement as part of a degree course at a UK University, either through Year in Industry/Industrial Placement or Gap Year. Please note that we will only consider candidates who have applied by completing the Pfizer Placement Application Form. Candidates who do not complete and attach the application form will NOT be considered. You can download the Word version of the Application Form here: Undergraduate Vacancies | Pfizer UK and find instructions as to how to complete your application and more about eligibility criteria.  To learn more about this exciting opportunity, please see below!! Department Overview   The Primary Care marketing team is responsible for the promotion and management of a wide portfolio of medicines used to treat and prevent disease. This includes vital disease areas that...

Capita is looking for an IT Disaster Recovery Manager to work for our Regulated Services Division, to maintain an annual programme of DR testing and issue resolution. In this role you’ll play an active part in co-ordination and management of the annual DR testing, including the management of the technical resource required for each test. Post test reporting and issue resolution is also key as part of the overall DR delivery. We are looking for an individual who has a track record in IT disaster recovery, either as an IT DR Manager or who has had significant experience in DR testing in a more technical capacity. The individual must however be able to demonstrate the planning and management skills that would allow them to manage and co-ordinate a DR test. This role will predominantly be home-based in the UK, however there may be an occasional need to attend other sites to support DR testing and internal or client meetings. As such it is essential that you are based in the UK and...

Shape better services as a Pensions Data Technician – Home Based We are looking for someone to join our Scheme Events team you can be a Graduate in a mathematics based qualification with data experience in financial Services and strong excel (vlookups, macros) or someone with technical DB pensions experience and strong excel (vlookups, macros). We will provide you with the training and support to succeed in your role. We will also put in place a succession plan so you are able to further build your career at Capita. Job title: Pensions Data Technician - Home Based Job Description: When trained what you will be doing: Key responsibilities To work with the Senior Data Technicians, Scheme Events Leads and Scheme Event Manager to deliver requirements for Scheme Events and Projects (time scales, deliverables, quality, sign off) and to input into the planning process. To be responsible for the accuracy and quality of Scheme Events and Projects. To correspond...